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Reports to: Service Excellence LeadIf you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest airport servicing team at Hong Kong International Airport.Being the face of a great Airline, you will be interacting with passengers from different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenges brought to you by various factors**Promising and Structured Career Development in Airport Service Delivery Department**Customer Services Officer III &gt; Customer Services Officer II &gt; Service Excellence Lead &gt; Manager on Duty &gt; Duty Manager* Upon relative skills attainment and fulfillment of predetermined performance criteria, you will be rewarded with a progression at 18 months of service or above. &nbsp;Key Responsibilities<ul><li>Be the brand representative to provide great customer experience at the airport, Sky Pier Terminal, and designated pre-flight registration locations </li><li>Deliver a seamless airport experience to our passengers from check-in to boarding </li><li>Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas </li><li>Opportunities to assist some behind-the-scenes operations tasks </li><li>Prepare flight related documentation to ensure safe and an on-time operations </li></ul>Requirements<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>HKCEE /HKDSE or equivalent qualification</li><li>Good command&nbsp;of spoken English&nbsp;and&nbsp;Cantonese. Proficiency in&nbsp;Putonghua is an advantage</li><li>Fresh graduates are welcome. Candidate with 1.5 years or above of experience iin the airline, hospitality, or service industry will be considered as experienced Customer Services Officer with a competitive package</li><li>Flexibility to work on shift schedules&nbsp;(including overnight, weekend,&nbsp;and public holidays)</li><li>Customer&nbsp;service-oriented&nbsp;attitude&nbsp;and good communication&nbsp;skills</li><li>As the position you are applying for is a safety-sensitive role, you will be required to pass a pre-employment drug test</li></ul>Benefits<ul><li>Being part of a world-class service brand to be proud of</li><li>World-class training and structured career progression path</li><li>A safe and collaborative working environment which embraces a diverse and inclusive culture</li><li>Special allowance(s) is entitled to overnight and public holiday shifts</li><li>Medical coverage &amp; other flexible benefits</li><li>Flexible retirement scheme</li><li>Discounted travel across numerous airlines for you and your family</li></ul>*Terms and Conditions ApplyPersonal &amp; Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our <a href="https://careers.cathaypacific.com/en/pics-page" target="_blank">Applicant Personal Information Collection Statement</a>&nbsp;and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.&nbsp;

Cathay Pacific Airways

Customer Services Officer (Salary can be 20k or up, including allowances)

At Cathay, we are committed to moving people forward in life — whether through travel, lifestyle experience, or career growth. We connect people not only to meaningful travel experiences,&nbsp;but also to careers that take you places. With a diverse range of opportunities across our teams in Hong Kong, the Chinese mainland, and the regions, we are here to help you grow and develop your career with Cathay.Our&nbsp;Talent Community&nbsp;is designed for individuals who share our ambitions to become one of the world's greatest service brands.&nbsp;As a member, you will receive regular updates that include the latest developments within our company, exclusive insights into our career opportunities, and invitations to upcoming recruitment events.Whether you're preparing for your next move or just staying in touch, we welcome you to be part of a journey that takes your career to new heights — and beyond.&nbsp;Personal &amp; Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our <a href="https://careers.cathaypacific.com/en/pics-page" target="_blank">Applicant Personal Information Collection Statement</a>&nbsp;and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.&nbsp;

Cathay Talent Community

Join airBaltic, apply for Part-147 Head of Training Salary: 3700-4100 EUR grossWork model: OnsiteHours: Full timeLocation: airBaltic Training CenterOpen positions: 1Being a Part-147 Training Manager at airBaltic is a chance to develop and enhance aviation training programs that shape future professionals. We offer professional growth opportunities, an international environment, travel benefits, and the unique possibility to see the real impact of your work across the industry.We will entrust you to<ul><li>Oversee the development of training programs and MTO operations in accordance with the Part-147 requirements</li><li>Ensure that all approved courses and examinations are delivered to the standard, content and knowledge levels specified in EASA Part-147 and Part-66 syllabi</li><li>Launch and prepare the course according to the training program and/or customer request/contract, ensuring that theoretical and practical trainings are carried out and recorded in line with current rules and procedures</li><li>Consistently monitor training activities, ensuring quality and effectiveness by supervising instructors and actively engaging in sessions</li><li>Ensure availability of training aids and materials for approved training courses</li><li>Perform necessary standardization training for MTO training personnel</li><li>Ensure that MTOE and associated manuals are regularly reviewed and amended as required</li></ul>What you will need to succeed<ul><li>Engineering science degree or equivalent (Part-66 license is an advantage)</li><li>Comprehensive knowledge of the EASA Part-66 syllabus, examination standards, and training methods</li><li>Knowledge about the auditing requirements according to Part-147/Part-66 and national legislation, Part-145 is regarded as advantage</li><li>At least 5 years of professional experience as a technical instructor or teacher</li><li>Experience in training design, delivery, and assessment methodologies</li><li>Strong communication, administrative, and interpersonal skills</li><li>Detailed knowledge of MTOE requirements and procedures</li><li>Strong verbal and written communication skills in both Latvian and English</li></ul>

airBaltic

Come under Our wing!

More Than Flying

Part-147 Head of Training

Aviation Contracts Manager Papua New Guinea Location: Port Moresby, Papua New Guinea About the Role We are seeking a dynamic Aviation Contracts Manager to join our clients growing commercial team in Papua New Guinea. This is a senior role focused on managing charter contracts, ensuring compliance with aviation standards, and driving business growth in the resource and corporate sectors. Key Responsibilities <ul> <li>Manage and oversee charter contracts, ensuring compliance with aviation regulations, SLAs, and safety standards.</li> <li>Conduct risk assessments, contract reviews, and contractor audits.</li> <li>Develop new charter solutions, negotiate agreements, and expand market opportunities.</li> <li>Collaborate with operations, ground services, and maintenance teams to ensure smooth service delivery.</li> <li>Provide performance and revenue reports to senior leadership.</li> <li>Drive continuous improvement in service reliability, efficiency, and client satisfaction.</li> </ul> What Were Looking For <ul> <li>Tertiary qualification in Business, Aviation, or a related discipline.</li> <li>510 years experience in contract management, preferably within the aviation sector.</li> <li>Strong negotiation, relationship-building, and leadership skills.</li> <li>Proven ability to identify new business opportunities and deliver revenue growth.</li> <li>Experience in PNG or other emerging markets is an advantage.</li> </ul> Why Join? <ul> <li>Work with a leading aviation company servicing PNGs corporate and resource sectors.</li> <li>Be at the forefront of market growth, driving charter solutions across industries.</li> <li>Competitive remuneration and the chance to make a measurable impact on business performance.</li> </ul>

Aviation Contract Manager

ABOUT FL TECHNICS:FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. FL Technics is operating in a vast network of representative offices, hangars, and shop facilities, as well as largest independent line maintenance stations network across Europe, Asia Pacific, Africa, Middle East, and Canada.Wright International Aircraft Maintenance Services Inc, subsidiary of FL Technics based in Toronto, is a 30+ years trusted provider of MRO services in Canada, specializing in line maintenance.For this purpose, we are looking for our locations:&nbsp;YYZPOSITION NAME:&nbsp;Aviation Stores ManagerYOUR TASKS:<ul><li>Oversee and ensure accuracy in all our nation-wide stores operations, including receiving, shipping, storage, and handling</li><li>Lead and manage a small stores team</li><li>Update, organize and assist in the implementation of ERP system (BI2)</li><li>Overseeing purchasing/procurement, GSE maintenance/inspections/load tests,</li><li>Tooling calibration, and consumable expiry</li><li>Design and execute a long-term strategy for the stores department, ensuring alignment with maintenance operations and overall business goals.</li><li>Establish and track key performance indicators (e.g., inventory turnover, availability, cost efficiency etc.) driving continuous improvement initiatives.</li><li>Provide monthly updates to senior management on stores department performance</li><li>Ensure that company policies and procedures are followed by all stores team- members, ensuring that any changes are communicated and implemented</li><li>Promotion of quality and safety consciousness in</li><li>Other duties as assigned by the Director of Maintenance</li></ul>WHAT YOU SHOULD BRING:<ul><li>Minimum of 10 years’ related aviation supply chain experience.</li><li>Minimum of 5 years’ leadership experience</li><li>Proven leadership in driving change, optimizing processes, and influencing cross-functional teams.</li><li>Strong knowledge of Transport Canada regulations</li><li>Proven ability to manage a department effectively and achieve organizational results</li><li>Must possess or be eligible to obtain a&nbsp;RAIC&nbsp;and&nbsp;AVOP.</li><li>Valid&nbsp;G-class driver’s license&nbsp;with a clean driving abstract.</li><li>Ability to lift a minimum of&nbsp;50 lbs&nbsp;safely and regularly.</li><li>Strong&nbsp;computer proficiency, particularly in&nbsp;MS Office and Excel.</li><li>Exceptional&nbsp;attention to detail&nbsp;and high level of accuracy.</li></ul>WORKING AT FL TECHNICS:<ul><li>Industry competitive wages.</li><li>Health benefits &amp; Group plan (Including drug, dental, and visual coverage).</li><li>GRSP matching (We match, you save. It’s like free money, but better!).</li><li>Flight benefits within our client's network (You can enjoy destinations like FLL, CUN, LGA, etc. ).</li><li>A small team vibe, where your opinion truly matters—you're not just another cog in the machine, you’re a valued team member.</li></ul>Wright International would like to thank all applicants, however, only qualified applicants will be contacted.

Aviation Stores Manager

<h4>WHY US?</h4>Avion Express is a narrow-body ACMI (Aircraft, Crew, Maintenance, Insurance) and charter operator. Avion Express provides top-level short and long-term aircraft wet-leasing (ACMI) solutions and also offers its clients aircraft on a charter basis. The company operates an Airbus A320 family aircraft fleet.Avion Express is looking for ambitious professionals to support the company's matters and further development of the company. The position is based in Vilnius, Lithuania.The company creates a supportive work environment and conditions for employees to grow, both professionally and personally.<h4>ARE YOU READY TO? </h4><ul><li>Serve as the primary point of contact for addressing daily technical questions and resolving discrepancies.</li><li>Provide professional technical advice to licensed aircraft engineers and flight crew.</li><li>Monitor aircraft technical status to minimize the time required for rectifying MEL/CDL items.</li><li>Oversee and coordinate AOG (Aircraft on Ground) events to minimize aircraft downtime.</li><li>Handle various mandatory documents in accordance with regulatory requirements.</li><li>Maintain continuous cooperation and communication with other departments and external providers to ensure the quickest possible recovery of the fleet.</li><li>Verify that deferred defects addressed by Line Maintenance Engineers are completed correctly.</li><li>Review, analyze, and administer incoming parts requests, and communicate with the Material and Logistics team.</li></ul><h4>DO YOU HAVE WHAT IT TAKES? </h4><ul><li>EASA B1 or B2 aircraft license for the A320 family (can be currently valid or expired).</li><li>Minimum of 3-5 years of experience in maintenance on A320 Family aircraft.</li><li>Good understanding of technical operation procedures and manuals.</li><li>Strong knowledge of civil aviation regulations, specifically EASA Part 145 and Part M.</li><li>Understanding of aircraft maintenance planning.</li><li>Proficiency in English, both spoken and written.</li><li>Proficiency in computer usage.</li><li>Experience working in complex organizations and demonstrate skills in cross-functional work interfaces.</li></ul><h4>DOES IT SOUND APPEALING? </h4><ul><li>Position, based in Vilnius, Lithuania, with the possibility to discuss alternative shift rotations if relocation isn’t possible.</li><li>Friendly atmosphere in a modern business center.</li><li>Competitive salary starting from €6600 gross per month, depending on your experience - or an equivalent daily rate in case of longer rotation options - plus a benefits package that includes private health insurance. </li><li>Other benefits: lunch compensation, opportunity to book standby flights, access to the childcare room, gym for your physical and mental health (Mindletic), daily fruits and weekly pastries, birthday day-off, gifts for marriage, childbirth and other significant life occasions;</li><li>Opportunities for professional and personal growth;</li><li>Opportunity to work in a truly international business environment.</li><li>Flexibility with working patterns - we’re open to adapting shift rotations (e.g. longer on/off cycles). </li><li>Assistance with relocation to Lithuania (if needed).</li><li>We will provide opportunity to keep EASA B1 or B2 license current.</li></ul>

Certified MCC Controller

ABOUT COMPANY:FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. FL Technics operates in a vast network of representative offices, hangars, and shop facilities, as well as the largest independent line maintenance stations network across Europe, Asia Pacific, Africa, the Middle East, Canada, and is now expanding to the Caribbean. FL Technics is part of Avia Solutions Group, the world’s largest ACMI provider.&nbsp; With the opening of our new hangar in Punta Cana, we are actively seeking exceptional individuals to join our MRO family and now we are looking for the experienced Sales Manager.&nbsp;YOUR TASKS:<ul><li>Identify and research potential clients, market trends, and growth opportunities in the aviation MRO sector - with a focus on base maintenance services.</li><li>Prospect and develop new business opportunities in the Americas region, particularly within U.S. - based airlines and operators.&nbsp;</li><li>Prepare and present sales offers to customers.&nbsp;</li><li>Build and maintain strong client relationships - from special occasion greetings to regular visits.&nbsp;</li><li>Organize and lead business development meetings with potential clients and strategic partners.&nbsp;</li><li>Negotiate contract terms and communicate effectively with various stakeholders.&nbsp;</li><li>Participate in the management of heavy maintenance projects.&nbsp;</li><li>Prepare and deliver presentations to prospective clients and internal executives.&nbsp;</li></ul>WHAT YOU SHOULD BRING:<ul><li>Aviation technical ;aircraft&nbsp;maintenance/MRO is essential).&nbsp;</li><li>2 - 4 years of proven experience in international sales, ideally in the aviation MRO industry (base maintenance experience preferred).</li><li>Proficiency in English along with Spanish language fluency (spoken and written).</li><li>Strong knowledge of contract terms and their impact on the financial aspects of projects.&nbsp;</li><li>Excellent organizational skills and attention to detail, combined with strong research, analytical, and Excel skills.&nbsp;</li><li>Ability to manage multiple projects and responsibilities simultaneously with effective time management.&nbsp;</li><li>Outstanding interpersonal and communication skills, with a track record of building lasting client relationships.&nbsp;</li><li>Self -&nbsp;motivated, proactive, enthusiastic, and eager to learn and grow.&nbsp;</li><li>Willingness to travel across the Americas region as needed.&nbsp;</li></ul>WORKING AT FL TECHNICS:<ul><li>Global Exposure - At FL Technics, we open doors to a world of boundless opportunities. Leading global group companies - from Vilnius to Canada, we are at the center of the MRO industry.&nbsp;</li><li>Aviation Industry - where passion meets purpose. In this dynamic and ever-evolving industry, you will be part of a team that shares a deep love for aviation passion that unites us and fuels our determination to achieve greatness.&nbsp;</li><li>Grow to Glow mindset - We believe in nurturing our employees' potential and investing in their growth. Our Grow to Glow goal is centered around providing access to continuous learning and development opportunities.&nbsp;</li><li>Stay Well focus - At FL Technics, we understand that a healthy and balanced employee is a successful employee. We focus on promoting well-being and overall mental and physical health.&nbsp;</li><li>Enjoy What You Do attitude - We strongly believe that a positive and enjoyable work environment enhances creativity and productivity.&nbsp;</li></ul>Seize this opportunity to soar to new heights with FL Technics! Apply now and be part of a globally acclaimed team shaping the future of aviation.

Sales Manager (Punta Cana)

Choose a career and choose a way of life!Always looking to the future, our team of private aviation professionals are constantly sourcing improved ways of ensuring the delivery of the highest standards before, during, and after every private flight undertaken. The company is expanding range of services. If you want to work with aviation operators around the world and your strength is to negotiate for the most competitive terms &amp; conditions, for immediate short-term or longer-term contracts, you should definitely contact us. RESPONSIBILITIES:<ul><li>Develop the ACMI opportunities at KlasJet - track and analyze ACMI demand and market changes;</li><li>Identify commercial leads;</li><li>Make sales – build long-term relationships with new and existing customers;</li><li>Collaborate with relevant functional teams in the preparation of formal and informal sales proposals;</li><li>Promote the company's services addressing or predicting clients‘ objectives;</li><li>To represent the company at international exhibitions, business meetings around the world. </li></ul> REQUIREMENTS:<ul><li>Minimum 1 year&nbsp;of sales experience in ACMI business;</li><li>Strong business acumen and thorough understanding of B2B Sales process;</li><li>Proficiency in using customer stated needs and feedback to help design customized solutions;</li><li>Polished communication skills, influencing, negotiating, and relationship-building skills;</li><li>A self-starter, keen, ambitious, hands-do attitude&nbsp;and hungry to get results;</li><li>Excellent verbal and written communication in English. </li></ul> WE OFFER:<ul><li>Opportunities to further grow and develop in the exciting and growing aviation company.&nbsp;Possibility to create and realize innovative ideas and solutions.</li><li>Opportunity to improve and constantly acquire new knowledge (participation in training, seminars, conferences). Business trips around Europe.</li><li>Additional Health insurance according to the company policy;</li><li>Free gym in the office;</li><li>Free childcare zone;</li><li>Free parking spot next to the main office;</li><li>Other benefits from Avia Solutions Group.</li></ul>

ACMI SALES DEVELOPMENT MANAGER

Avia Solutions Group is a leading global aviation business group, operating across all continents, with offices in Ireland, the USA, Asia Pacific, UAE, Lithuania, South Africa, and Australia. With a workforce of over 14,000 highly skilled professionals, we are the largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider globally, managing a fleet of approximately 221 aircraft. In addition to ACMI services, we offer a wide range of aviation solutions, including MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, and more.Explore the Core of Aviation Operations – From Systems to StrategyWe’re looking for an Aviation Systems Operations Specialist to join our team – a role designed to provide early-career professionals with a unique, strategic view of how aviation systems support operational and business performance. In this specialist position, you’ll work with a variety of aviation system contracts and gain insight into the platforms that power airline operations – from dispatch and crew management to maintenance, planning, and more. You’ll evaluate contract terms, assess system capabilities, and help ensure that technical and operational requirements align with broader business objectives. What You’ll Be Doing: <ul><li>Review and analyze aviation systems contracts (both existing and proposed), identifying key operational, financial, and technical conditions.</li><li>Interpret fee structures and assess actual costs against contractual terms.</li><li>Collaborate closely with cross-functional teams including Flight Operations, Technical Operations, IT, and Legal to ensure alignment between system functionality, contract conditions, and operational needs.</li><li>Monitor system usage patterns in the context of day-to-day operations, user groups, and evolving business cases related to aviation platforms.</li><li>Support the documentation and mapping of the Group’s overall aviation systems landscape to help guide future integration and investment decisions. </li></ul>Your Profile:<ul><li>Final-year student or recent graduate in Aviation, Aeronautics, Engineering, or a related field.</li><li>Strong analytical mindset and attention to detail, with a passion for aviation systems and operational efficiency.</li><li>Clear communicator with the ability to work across teams and translate technical information for business stakeholders and vice versa.</li><li>Comfortable working with structured documents, cost models, and system specifications.</li><li>Proficient in MS Excel and document management tools; any experience with aviation software (e.g., AMOS, AIMS, Navblue products, etc.) is a plus but not required. </li></ul>Our benefits:<ul><li>Be part of a thriving, international, and fast-evolving business aviation community.</li><li>Build cross-group and cross-department relationships while gaining insights into how aviation functions work together.</li><li>Enjoy a flexible work environment alongside diverse, engaged, and globally connected teams.</li><li>Receive competitive compensation and be recognized for your contributions with comprehensive employee benefits.</li><li>Benefit from a health insurance package in line with company policy.</li><li>Work in a modern office featuring on-site eating facilities, a free gym, and access to Mindletic for mental well-being, including 5 psychological consultations.</li><li>Enjoy discounts and special offers from various partners.</li><li>Access free parking (including electric car charging spots) or a public transport ticket.</li></ul>Salary starting from 2456 Eur Gross , with potential adjustments based on experience

Aviation Systems Operations Specialist

<h4>WHY US?</h4>Avion Express is a narrow-body ACMI (Aircraft, Crew, Maintenance, Insurance) and charter operator. Avion Express provides top-level short and long-term aircraft wet-leasing (ACMI) solutions and also offers its clients aircraft on a charter basis. The company operates an Airbus A320 family aircraft fleet.Avion Express is looking for ambitious professionals to support the company's matters and further development of the company. The position is based in Vilnius, Lithuania.The company creates a supportive work environment and conditions for employees to grow, both professionally and personally.<h4>ARE YOU READY TO?</h4><ul><li>Be responsible for the implementation, maintenance, and continual improvement of the EN9120 standard in the warehouse; </li><li>Act as the Management Representative for all EN9120-related matters, ensuring compliance with all applicable requirements; </li><li>Oversee and audit spare parts and material suppliers to ensure compliance with EN9120 and EASA standards; </li><li>Conduct regular audits and provide supervision for CAMO maintenance providers (Part-145) from a compliance monitoring perspective; </li><li>Serve as the focal point for the oversight of CAMO maintenance providers (Part-145), including the preparation and implementation of the annual supervision plan; </li><li>Regularly review and monitor updates to EASA and EN9120 requirements, adjusting the oversight program as necessary to maintain compliance; </li><li>Prepare and present monthly reports to management, highlighting the results of the oversight program and identifying opportunities for improvement; </li><li>Proactively recommend and implement improvements to the oversight program based on audit findings and changes in regulatory requirements. </li></ul><h4>DO YOU HAVE WHAT IT TAKES?</h4>Personal requirements: <ul><li>Good communication skills and positive attitude;</li><li>Ability to work in team and individually;</li><li>Ability to be accurate, work responsible-minded and pay attention to details;</li><li>Strong analytical skills to assess audit results, identify trends, and make informed decisions on compliance and improvement.</li></ul>Qualification requirements:<ul><li>Higher education (an aviation-related diploma would be considered as an advantage);</li><li>At least 5 years of working experience in similar activities;</li><li>Proficiency in written and spoken English;</li><li>At least 1 year in a management position;</li><li>In-depth knowledge of ISO 9000 and/or EN/AS9120 standards;</li><li>In-depth knowledge of EASA Part-CAMO and Part-145 regulations;</li><li>Aviation auditor training or quality management training;</li><li>HF, FTS, EWIS, and SMS training would be an advantage;</li><li>General knowledge of the A320 Family aircraft would be an advantage.</li></ul><h4>DOES IT SOUND APPEALING?</h4><ul><li>Position, based in Vilnius, Lithuania;</li><li>Friendly atmosphere in a modern business center;</li><li>Competitive salary (starting from&nbsp;&nbsp;3306 to 4133&nbsp;€ gross, depending on your experience) and social benefits, including health insurance;</li><li>Other benefits: lunch compensation, opportunity to book standby flights, access to the childcare room, gym for your physical and mental health (Mindletic), daily fruits and weekly pastries, birthday day-off, gifts for marriage, childbirth and other significant life occasions;</li><li>Opportunities for professional and personal growth;</li><li>Opportunity to work in a truly international business environment.</li></ul>

32 Airport, Operations, Management Jobs

Shape Airport Excellence: Step into Leadership in Operations & Management!