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Reports to: Lounge SupervisorIn order to become one of the world’s greatest service brands, service excellence is at the heart of our core brand value proposition. Lounge Attendants play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of ‘Thoughtful’, ‘Progressive’ &amp; ‘Can-do Spirit’, making all the moments of truth memorable by understanding the voice of our customers and ensuring top-notch lounge experience.Join now and be eligible to get a New Joiner Incentive of HK$ 12,000*Key ResponsibilitiesEngage &amp; deliver excellent customer service for customers with warmth and professionalism, responsibilities include and are not limited to:<ul><li>Present menus, take orders and serve food &amp; beverages</li><li>Demonstrate a complete understanding of food &amp; beverages items and make recommendation</li><li>Understand customer requirements and maintain customer satisfaction during their stay</li><li>Maintain lounge cleanliness &amp; uphold stock levels in the restaurant</li></ul>Requirements<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>F.5 or Diploma in Hospitality / F&amp;B or related disciplines is an advantage</li><li>Relevant working experience in catering hospitality, fine dining, and sizeable luxury hotel or in similar capacity is an advantage</li><li>Work experience at lounge / airport is desirable</li><li>Standard of spoken/ written English and Cantonese. Mandarin is an advantage</li><li>Customer oriented, energetic with helpful and outgoing personality</li><li>Keen to develop a career in Food &amp; Beverage industry</li><li>Demonstrate a positive attitude, attention to detail, great team work, ability to work well under pressure</li><li>Flexible and adaptable to work in different working hours, able to work overtime in case of flights delay</li></ul>Benefits<ul><li>Being part of a world-class service brand to be proud of</li><li>World-class training and structured career progression path</li><li>A safe and collaborative working environment which embraces a diverse and inclusive culture</li><li>Extensive medical coverage &amp; insurance scheme for you and your dependents</li><li>Flexible retirement scheme</li><li>Discounted travel across many airlines for you and your family </li></ul>Personal &amp; Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. *Terms and Conditions Apply.

Cathay Pacific Airways

Lounge Attendant 

Role IntroductionReports to: Baggage Services LeadHKIA baggage services team plays an important role in the airport operations. Our Baggage Services Officer plays a key role in service recovery to ensure that passengers’ problems with their baggage will be dealt with and act as an ambassador to greet and assist arrival passengers.Join now and be eligible to get a New Joiner Incentive of HK$ 12,000*.Key Responsibilities<ul><li>Deliver a seamless baggage experience to our passengers</li><li>Act as ambassadors greeting arrival passengers</li><li>Ensure any problems with baggage are dealt with quickly and with minimum disruption possible</li><li>Offer alternative solutions to settle baggage claims and render assistance to all passengers</li><li>Trace missing baggage thoroughly</li><li>Arrange delivery of mishandled bags to passenger promptly</li><li>Record irregularities on the Duty Report Card and refer it to Duty Supervisor for follow up</li></ul>Requirements<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>Good command in spoken English. Proficiency in Cantonese and Mandarin are an advantage</li><li>Flexibility to work on shift schedules (including overnight, weekend and public holidays)</li><li>As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test</li></ul>Personal &amp; Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.*Terms and Conditions Apply.

Baggage Services Officer

Role Introduction**Promising and Structured Career Development in Airport Services Delivery Department**Customer Service Officer III &gt; Customer Service Officer II &gt; Service Excellence Lead &gt; Manager on Duty &gt; Duty Manager Reports to: Service Excellence LeadUpon relative skills attainment and fulfillment of predetermined performance criteria, you will be rewarded with promotion at 18 months of service or above*.If you are attracted by the dynamic airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest airport servicing team at Hong Kong International Airport.Being the face of a great Airline, you will be interacting with passengers from different cultures, putting our passengers at ease before their flights. At times, you will be acting as a Brand Ambassador to tackle challenges brought to you by various factors.Join now and be eligible to get a New Joiner Incentive of HK$ 12,000*.Key Responsibilities<ul><li>Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon AEL station, and designated pre-flight registration locations</li><li>Deliver a seamless airport experience to our passengers from check-in to boarding</li><li>Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas</li><li>Opportunities to assist some behind-the-scene operations tasks</li><li>Prepare flight related documentations to ensure safe and an on-time operations</li></ul>Benefits<ul><li>Being part of a world-class service brand to be proud of</li><li>World-class training and structured career progression path</li><li>A safe and collaborative working environment which embraces a diverse and inclusive culture</li><li>Special allowance(s) is entitled to overnight and public holiday shifts</li><li>Extensive medical coverage &amp; insurance scheme for you and your dependents</li><li>Flexible retirement scheme </li><li>Discounted travel across many airlines for you and your family</li></ul>Requirements<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>Good command in spoken English. Proficiency in Cantonese and Putonghua are an advantage</li><li>Flexibility to work on shift schedules (including overnight, weekend and public holidays)</li><li>Fresh graduates are welcome, experience in hospitality or service industry would be an advantage</li><li>Candidate with at least 1.5 year of experience in any airline or hospitality/service industry will be considered as experienced Customer Services Officer (more relevant package will be offered)</li><li>As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test</li></ul>Personal &amp; Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.*Terms and Conditions Apply.

Airport Customer Services Officer (Salary can be 20k or up, including allowances)

Reports to: Customer Contact Team LeadDepartment: Customer Care Department (CCD)Role IntroductionThe Customer Care Advisor should achieve the highest customer service standards when servicing and selling to customers.Build strong relationship with customers and ensure the generation of maximum revenue through direct channels. Also to provide one-stop-shop customer service through all Digital - LiveChat, WhatsApp and Telephone channels.Interpret customer needs, promote Cathay Pacific (CX) services and brands via direct channels, identify sales opportunities and actively use the individual selling and customer service techniques to support, maximise and maintain revenue, whilst maintaining a focus on customer retention and service excellence.With your expertise, skills and knowledge you will be arranged one of the position to be part of the team and learn to be proficient multi-tasking. Job positions includes Call &amp; Digital Channel Team, Fulfilment Team, and High Tiers Membership Team. In your day-to-day job, frequent communication among the position is required.**Promising and Structured Career Development Steps in Customer Care Department** <ul><li>Customer Care Advisor (III, II, I)</li><li>Senior Customer Care Advisor</li><li>Customer Contact Team Lead</li><li>Assistant Manager Customer Contact</li><li>Customer Contact Manager</li></ul>Join now and be eligible to get a New Joiner Incentive of HK$ 12,000*.Key ResponsibilitiesDiverse Roles and Responsibilities across 3 teamsFulfilment Team<ul><li>Assist handling Ticketing fulfilment, membership benefits and membership administration support</li><li>Handle incoming emails, calls from Internal and External Customers including our OneWorld partners</li><li>Responsible for both inbound and outbound exceptional tickets call handling</li><li>Work closely with Revenue team to improve booking quality of all flights to maximize sales opportunity and revenue</li><li>Perform hot flight check on high demand flights</li><li>Handle all transit layover hotel requests for all Hubs</li><li>Medical &amp; Special Case Handling</li></ul>Call &amp; Digital Channel<ul><li>Recommend travel products, fares and services and provide after-sales support to customers</li><li>Support Customer Contact teams around the world when required</li><li>Assist customers to buy and self-serve seamlessly through our websites, cathaypacific.com and mobile application</li><li>Assist customer to resolve disservice situations e.g., determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur</li><li>Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics</li><li>Capture every sales opportunity to improve revenue generations</li></ul>High Tiers Membership Team<ul><li>To manage member relationships through good communications and customer service</li><li>Capture every sales opportunity to improve revenue generation</li><li>Take care of member’s flight bookings, provide “pre-flight advisory” and “post-flight follow-up” services as appropriate</li><li>Handle complaints and customers’ feedback. Anticipate escalation and take over calls when needed, provide solution and/or compensation through different contact channels</li></ul>Requirements<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>Good command of written and spoken English</li><li>Good spoken in Cantonese and Mandarin</li><li>Customer service oriented attitude</li><li>Great communication, listening and problem-solving, also teamwork skills, with the ability to work independently, stay organized, and thrive under pressure</li><li>Proficiency in PC operation</li><li>Flexible and willing to work with multi-tasking</li><li>Ability to work 7 x 24, including Public holidays</li><li>3 years or above with customer service experience</li><li>Background in hospitality is preferable</li></ul>Benefits<ul><li>Being part of a world-class service brand to be proud of </li><li>Roster based on a 5-day working week with flexible shift patterns to suit different lifestyles</li><li>World-class training and structured career progression path </li><li>A safe and collaborative working environment which embraces a diverse and inclusive culture </li><li>Extensive medical coverage &amp; insurance scheme for you and your dependents </li><li>Flexible retirement scheme  </li><li>Discounted travel across many airlines for you and your family</li><li>Apply flexible work arrangement</li></ul>Personal &amp; Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.*Terms and Conditions Apply.

Customer Care Advisor (Experienced Hire)

Join now and be eligible to get a New Joiner Incentive of HK$ 12,000*Move Beyond with us together!Your Overall Package:<ul><li>5 Day Working Week with Flexible Patterns</li><li>Clear and Structured Progression Path From Day 1</li><li>Discounted Travel For You &amp; Your Family</li><li>Flexible Benefits At Your Control</li><li>Flexible Retirement Schemes</li></ul>Your Journey With Us:Reports to: Customer Contact Team LeadAs a Customer Care Advisor, you will be the brand ambassador to connect our customers and deliver high-quality service through various digital channels, including LiveChat, WhatsApp, and telephone.Diverse Roles and Responsibilities with assignment to one of our dedicated teams upon joining:Fulfilment Team<ul><li>Assist with ticketing, membership benefits, and administration</li><li>Handle communications with customers, including OneWorld partners</li><li>Manage exceptional ticket calls, improve booking quality, and handle hotel requests</li><li>Address medical cases and special requests</li></ul>Call &amp; Digital Channel<ul><li>Recommend travel products and provide after-sales support</li><li>Support global Customer Contact teams</li><li>Ensure seamless online purchases and resolve disservice situations</li><li>Achieve contact center performance goals and maximize revenue</li></ul>High Tiers Membership Team<ul><li>Manage member relationships and maximize revenue</li><li>Handle member flight bookings and provide pre/post-flight services</li><li>Address complaints, anticipate escalations, and provide solutions and compensation</li></ul>Key Capabilities:<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>Strong command of English (written and spoken)</li><li>Fluent in Cantonese, Mandarin, (spoken)</li><li>Customer service-oriented attitude</li><li>Good interpersonal and problem-solving skills</li><li>Proficient in PC operation</li><li>Flexible availability for shifts, including overnights, weekends, and public holidays</li></ul>Your Upgrades:Join our team to embark on a promising and structured career path within our dynamic Customer Care Department. From entry-level to management roles, we provide opportunities for growth, skill enhancement, and leadership development –Customer Care Advisor (III, II, I) &gt;Senior Customer Care Advisor &gt; Customer Contact Team Lead &gt; Assistant Manager, Customer Contact &gt; Customer Contact ManagerPersonal &amp; Application InformationCathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.*Terms and Conditions Apply.

Customer Care Advisor (Call Channel / Chat Channel)

This exciting position has come about due to relocation and expansion plans of our current operation, the successful candidate will set up a state of the art MRO for Unilode Aviation Solutions, partnering with major airlines you will ensure that customer satisfaction is delivered.As a leader of people, you will hire the best talent and nurture their skills through inspiring leadership.In return you will work in an ambitious and fast paced organisation with talented people who will support and develop your skills, with a comprehensive suite of benefits and attractive salary.You will oversee and support the daily operations of the repair shop, ensure customers are re-charged and that repairs are completed per the appropriate standards (regulatory and non-regulatory).The key accountabilities are, but not limited to: The overall running of the repair shop facility including ensuring all work on aircraft components is performed to the standards specified and the procedures stated in the Part 145 and OEM requirements. Focusing on creating a quality culture in a safe and sustainable environment Quoting / estimating repair work to customers. Actively obtain local sales/service additions. Achieve operational budgets and KPI's. Maintain staffing levels, including hiring, engagement, development and performance management of local staff. Ensure all staff training and training records are completed and staff are assessed and issued with Unilode approvals. Accountable for your P&amp;L Additional duties as assigned.What you will need:Trade based qualification, tertiary business studies and /or aviation qualifications (i.e. A&amp;P License). Extensive proven practical experience in MRO or related field. Leadership experience. Ability to develop and maintain relationships internally and externally. Ability to work independently with limited supervision whilst retaining oversight of group goals as a team member. Solid knowledge of employee relations laws and workplace safety regulations. Be a wizard with Microsoft Office Suite. Inventory management / purchasing of aircraft parts. Effective communication with the leadership team, corporate HQ and the MRO organization. Strong business acumen, communication and negotiation skills with customers and suppliers Resilience and creativity when faced with road blocks. Languages A high level of written and verbal English language is required for FAA/EASA compliance

Unilode Aviation Solutions

MRO Station Manager

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Senior Financial Services Analyst would work collaboratively with the Commercial branches of Air Canada, in support of the airline's business objectives and continued drive towards sustained profitability. This position reports to the Manager, Financial Services – Commercial.  
Responsabilities:
<ul><li>Ensure effective financial managing processes/systems and controls are developed, implemented, and maintained in accordance with policies and requirements.     </li>
<li>Provide financial support to the Revenue Management, Sports &amp; Corp. Charters, Inflight Product, and Ancillary Revenues Business Units, in the ongoing management of their business activities. Create accounts receivable billings and process payable invoices for internal clients. </li>
<li>Act as the key contact person for issues relating to billings and payments. </li>
<li>Review and challenge invoices/billings by liaising and following up with both external and internal clients to get resolution in a timely manner. </li>
<li>Establish a positive relationship with Air Canada branches to become "part of the team", effectively balancing financial control, advisory and support roles.   </li>
<li>Assist clients in all financial aspects of the management control process (i.e. Month-end accruals, Invoice validation, tracking and processing assistance//Forecast/Budget/Implement/Measure and Evaluate/Adjust) </li>
<li>Provide financial support and guidance to business unit managers in the development of strategies and initiatives to meet or exceed the Unit's financial goals, including revenue enhancement and/or cost reduction initiatives. </li>
<li>Keep track of monthly operating expenses, producing monthly and ad hoc expense reports to improve expense and budget management. </li>
<li>Participate and provide support to the analysis of the financial performance of the business unit. </li>
<li>Perform cost and value comparisons for new projects or contracts, using internal and external data to continuously improve the financial performance of the business unit. </li>
<li>Ensure a consistently high level of quality in service provided relative to timeliness, accuracy, and user-friendly output. </li>
</ul>Qualifications <ul><li>Undergraduate degree in Finance and/or Accounting </li>
<li>CPA designation completed/underway is a preferred asset. </li>
<li>Self-starter, energetic with strong sense of initiative and creativity </li>
<li>Solid analytical skills </li>
<li>Knowledge of financial analysis techniques and accounting cycle </li>
<li>Experience/knowledge of company/airline operations is an asset. </li>
<li>Well-developed Microsoft Excel skills and ability to learn financial software/applications. </li>
<li>Results driven with good organization skills and ability to work under pressure. </li>
<li>Excellent communication skills, oral and written. </li>
<li>Excellent interpersonal skills and ability to work in a team environment.</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Senior Financial Services Analyst
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. We are seeking a seasoned Scrum Master with a strong background in Agile methodologies, and digital applications development, particularly within the aviation or airline industry. The ideal candidate will possess deep expertise in Scrum, SAFe (Scaled Agile Framework), SDLC (Software Development Life Cycle), as well as proficiency in tools such as Jira, Confluence, and Azure DevOps. If you are passionate about driving Agile practices, fostering collaboration, and delivering innovative digital solutions within the airline domain, we want to hear from you. The Scrum Master will report to the Manager, Digital Development. Responsibilities
<ul><li>Lead and coach multiple Agile teams working on digital applications development projects in cloud technologies, providing guidance on Agile methodologies, best practices, and industry-specific requirements.</li>
<li>Facilitate Agile ceremonies (such as sprint planning, daily stand-ups, sprint reviews, and retrospectives) and ensure adherence to Agile principles and practices.</li>
<li>Collaborate with product owners, stakeholders, and development teams to define project scope, prioritize backlog items, and ensure alignment with business objectives and industry-specific standards.</li>
<li>Collaborate with cross-functional teams, including Architecture, DevOps, QA, and infrastructure teams, to ensure seamless integration of cloud technologies and Agile practices throughout the software development lifecycle.</li>
<li>Identify and mitigate impediments and risks specific to agile projects, proactively addressing challenges to keep projects on track and deliver value incrementally.</li>
<li>Drive continuous improvement within Agile teams, identifying opportunities to optimize processes, streamline workflows, and enhance delivery capabilities through the effective use of Agile methodologies.</li>
<li>Mentor and train team members on Agile practices, and industry-specific best practices, fostering a culture of innovation, collaboration, and continuous learning.</li>
<li>Stay current with industry trends and emerging technologies within the aviation or airline sector, sharing knowledge and insights to drive innovation and enhance delivery capabilities in alignment with industry-specific challenges and opportunities.</li>
</ul>Qualifications <ul><li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).</li>
<li>Certified Scrum Master (CSM) or similar Agile certification required; SAFe certification preferred.</li>
<li>Proven experience as a Scrum Master or Agile Coach in the aviation or airline industry, with a deep understanding of industry-specific challenges, regulations, and standards.</li>
<li>Strong knowledge of Scrum, SAFe, and Agile principles, with a deep understanding of SDLC concepts and best practices within the context of digital applications development projects.</li>
<li>Hands-on experience with Agile tools such as Jira, Confluence, and Azure DevOps, including configuring workflows, managing backlogs, and generating reports.</li>
<li>Experience with cloud technologies, preferably AWS or Azure, and a demonstrated ability to leverage cloud-native solutions to enhance the scalability, reliability, and performance of digital applications in the aviation or airline sector.</li>
<li>Excellent communication, facilitation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization, including regulatory bodies and industry partners.</li>
<li>Strong problem-solving and conflict resolution abilities, with a focus on driving consensus and finding creative solutions to complex challenges.</li>
<li>Demonstrated leadership and mentoring skills, with a passion for coaching teams and fostering a culture of continuous improvement tailored to the specific needs of aviation or airline projects.</li>
<li>Ability to thrive in a fast-paced, dynamic environment, with a proactive and results-driven approach to achieving organizational goals.</li>
</ul>Note: If the selected candidate does not meet the required years of experience for the role, they may be considered for another opportunity that fits their profile and interests. Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Scrum Master, Digital Development
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Corporate Real Estate leases facilities and office space at various locations and provides real estate services support and expertise to internal customers located at these facilities. The Leased Facilities Manager will oversee and be responsible for the support of day to day facility operations of a real estate portfolio comprised of airport and commercial space within a varied geographic region and manage the relationship with the lessor and internal clients.
Responsabilities:
<ul><li>Establish and maintain strong working relationships with the landlords and internal customers</li>
<li>Manage contracted facility service providers in accordance with contractual requirements and scope of work</li>
<li>Establish and manage the annual operating budgets for the facility management services for each facility</li>
<li>Be responsible to monitor and manage facility infrastructures within leased facilities including HVAC, electrical and fire suppression</li>
<li>Monitor SLAs as per contract and perform audits as required to ensure that Landlord is meeting their obligations.</li>
<li>Prepare reports for senior management to demonstrate performance oof vendors/landlords and internal client resolution of issues</li>
<li>Ensure offices are safe, up to code, meet Health and Safety requirements and are fully operational</li>
<li>Coordinate site safety programs such as Emergency Procedures Guidelines</li>
<li>Manage essential facilities management services</li>
<li>Assist in office moves and/or changes</li>
<li>Maintain updated floor plans</li>
<li>Manage PO’s and invoices`</li>
<li>Liaise with Corporate Security, Environment and other teams within Corporate Real Estate</li>
</ul>Qualifications <ul><li>College degree (or equivalent) in Facility Management or Real Estate </li>
<li>At least five (5) years’ experience in real estate or facility management</li>
<li>Strong and effective interpersonal and communication skills, both verbal and written</li>
<li>Ability to be assertive while maintaining diplomacy and political awareness</li>
<li>Strong leadership skills</li>
<li>Ability to resolve conflicts</li>
<li>Excellent time management skills, ability to shift priorities on an ad hoc basis</li>
<li>Organized and disciplined</li>
<li>Highly self-motivated, entrepreneurial and able to work in a fast-paced environment with minimal supervision</li>
<li>Self-motivated and self-directed</li>
<li>Must be able to travel</li>
<li>Available for occasional weekend and evening work in case of emergencies or special events</li>
<li>Detail oriented</li>
<li>Proficient in all MS Office products</li>
<li>Able to read floor plans and utilize CAD (an asset)</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

166 Airport, Operations, Management Jobs