Job Description
About the Company Airbus Brasil Negócios Aeroespaciais Ltda. The role sits within the customer engineering, technical support and services job family and works alongside the Airbus Defence and Space logistics organisation. Role Overview The Technical Representative is the local point of contact for a customer operating the A330-200/300 with Trent 700 engines, covering technical assistance, on-the-job training, supervision of maintenance activities and continuing airworthiness support. Key Responsibilities Technical assistance: provide hands-off customer assistance with maintenance, troubleshooting and technical problems arising from day-to-day operations; support the operation of ground support equipment, tools and other equipment. Conduct accident/incident and other technical investigations; support the customer with technical publications and technical queries to the type certificate holder's customer care centre. Advise on minimising No Fault Found (NFF) occurrences, perform reliability analysis and report technical and operational data. Provide on-call service and act as first point of contact in the event of a technical AOG; support the Airbus DS logistics organisation on aircraft configuration matters. Training: deliver on-the-job training for the customer. Supervision of aircraft maintenance activities: manage the scheduling and planning of maintenance, both contracted maintenance events and line maintenance under the customer's responsibility, and ensure proper coordination with the Airbus DS logistics organisation. Follow up maintenance events to achieve on-Time, on-Cost, on-Quality (oToCoQ) targets; act as focal point for the final customer on event reporting, O&A review, offer preparation and query management. Perform risk management and revise maintenance records. Maintenance engineering and fleet management support: act as local liaison for continuing airworthiness activities and fleet management, control the continuing airworthiness of the customer fleet and follow up fleet availability and performance. Drive continuous improvement of the Operator Maintenance Programme. Analyse all engineering documentation, such as ADs, SBs, VSBs, modifications, engineering orders, SIL and AOT; ensure aircraft configuration control and control technical records. Licences & Qualifications Engineering university degree and/or Licensed Engineer type rated on the A330-200/300 Trent 700. EASA Licence Category 'C' enabled for the A330. Knowledge of aeronautical regulations such as EASA/EMAR Part M, Part 145 and the customer's national airworthiness regulation. Advanced Portuguese and English; Spanish is an advantage. Experience Extensive experience in maintenance work and as a technical representative liaison on the Airbus fleet. Willingness to travel frequently. Additional Information Work location: Rio de Janeiro (Galeão). Working hours: Monday to Friday, 08:00 to 17:16. Employment type: permanent. Experience level: professional. The job requires awareness of any potential compliance risks and a commitment to act with integrity. Airbus never asks for any kind of monetary exchange during recruitment. Requisition ID: JR10411519
Requirements
- Technical assistance: provide hands-off customer assistance with maintenance, troubleshooting and technical problems arising from day-to-day operations; support the operation of ground support equipment, tools and other equipment.
- Conduct accident/incident and other technical investigations; support the customer with technical publications and technical queries to the type certificate holder's customer care centre.
- Advise on minimising No Fault Found (NFF) occurrences, perform reliability analysis and report technical and operational data.
- Provide on-call service and act as first point of contact in the event of a technical AOG; support the Airbus DS logistics organisation on aircraft configuration matters.
- Training: deliver on-the-job training for the customer.
- Supervision of aircraft maintenance activities: manage the scheduling and planning of maintenance, both contracted maintenance events and line maintenance under the customer's responsibility, and ensure proper coordination with the Airbus DS logistics organisation.
- Follow up maintenance events to achieve on-Time, on-Cost, on-Quality (oToCoQ) targets; act as focal point for the final customer on event reporting, O&A review, offer preparation and query management.
- Perform risk management and revise maintenance records.
- Maintenance engineering and fleet management support: act as local liaison for continuing airworthiness activities and fleet management, control the continuing airworthiness of the customer fleet and follow up fleet availability and performance.
- Drive continuous improvement of the Operator Maintenance Programme.
- Analyse all engineering documentation, such as ADs, SBs, VSBs, modifications, engineering orders, SIL and AOT; ensure aircraft configuration control and control technical records.
- Engineering university degree and/or Licensed Engineer type rated on the A330-200/300 Trent 700.
- EASA Licence Category 'C' enabled for the A330.
- Knowledge of aeronautical regulations such as EASA/EMAR Part M, Part 145 and the customer's national airworthiness regulation.
- Advanced Portuguese and English; Spanish is an advantage.
- Extensive experience in maintenance work and as a technical representative liaison on the Airbus fleet.
- Willingness to travel frequently.