Technical Assistance Representative, Short Missions - B1.3

About the Company

Airbus Helicopters is recruiting for its Technical Assistance France service (Support Engineering department) in Marignane, France. Marignane, near Marseille and Aix-en-Provence, is France's third-largest industrial site and is being transformed into a high-tech, inclusive and environmentally responsible workplace at the heart of helicopter manufacturing.

Role Overview

You will join a multidisciplinary team in charge of external technical assistance for short-duration missions (under 6 months). Very frequent business travel in France and abroad is expected, often at very short notice. The position requires a security clearance and eligibility for clearance by the recognised authorities.

Key Responsibilities

• Carry out field missions according to the needs of customers and subsidiaries.
• Advise the local operator to drive day-to-day improvement and better performance.
• Advise technical staff on troubleshooting, maintenance, repairs, maintenance programmes and ground support equipment.
• Deliver on-the-job training to customers.
• Help customers implement required modifications.
• Manage maintenance and repairs.
• Keep up to date with the technical documentation relevant to your work.
• Keep your skills current.

Requirements

• Autonomy in carrying out your duties.
• Ability to communicate appropriately with customers in a constrained environment.
• Initiative and entrepreneurial spirit.
• Ability to summarise work, identify issues and promote improvements within the company.
• Writing technical reports, visit reports and fleet monitoring reports; concise operation reports.
• Mandatory knowledge of technical documentation, airworthiness, CAMO, logistics and human factors.
• Use of the WebTek tool and standard office software.
• Self-learning ability and capacity to define your own training needs to stay technically current, including on new programmes.
• Appropriate conduct with customers as a representative of the Airbus brand.
• Ethical rigour in an exposed setting (autonomy on missions, customer contact).
• Constant attention to safety in the work performed and in the aircraft's future operations.
• Languages: English (able to understand and be understood without difficulty) and fluent French.

Licences & Qualifications

• Valid EASA Part-66 B1.3 licence, as required for position 11.
• A Part-66 C licence is a plus and will be taken into account during recruitment.
• One type rating from EC225, EC175 or H160.

What We Offer

• A global, competitive and transparent pay package including salary, bonuses, incentive and profit-sharing schemes and a preferential employee share plan.
• Professional development (training, mentoring, international mobility), health cover and retirement plan.
• Support for work/life balance, including parenthood support and flexibility.
• An active works council (CSE) offering company restaurant, children's holiday centre, clubs and sports complex, travel allowances and more.
• Transport: company shuttles or reimbursement of your annual public transport pass.
• An inclusive, diverse workplace built on six Airbus values.

Additional Information

Permanent, full-time position at Airbus Helicopters SAS (job class F11, professional level). Job ID JR10441198. Recruitment process: apply online; your application is reviewed by recruitment; complete the security clearance questionnaire sent to you; attend an HR interview and a technical interview with your future manager; receive the job offer.