Senior Maintenance Operations Coordinator

Job Description

About the Company The Norwegian group is a leading Nordic aviation company, owning two leading airlines in the Nordics: Norwegian Air Shuttle and Wideroe's Flyveselskap. Norwegian operates an extensive network connecting the Nordics with major European cities, while Wideroe primarily serves short-runway airports in rural Norway, providing vital regional connectivity. Norwegian's vision is to become Europe's most loved and trusted airline, and the company embraces a culture of diversity, equality and inclusion. Role Overview Norwegian is looking for an experienced, operationally focused Senior Maintenance Operations Coordinator to join Technical Operations at the Fornebu office in Norway. You will support and coordinate the Maintenance Operations Coordinator (MOC) team while contributing directly to safe and efficient daily technical operations. Through operational follow-up, technical guidance and cross-functional collaboration you will help improve aircraft availability, reliability, cost efficiency and on-time performance. Permanent contract; some travel must be expected. Key Responsibilities Coordinate MOC personnel administration, including shift planning, timesheets, absence management, onboarding and training. Ensure appropriate and cost-effective staffing, including ad hoc shift coverage when operationally required. Follow up daily technical operations through operational meetings and cross-departmental collaboration. Manage long-stay Aircraft on Ground (AOG) situations and support effective recovery plans. Monitor delays, reliability, MRO performance and on-time performance, initiating mitigation measures. Provide technical guidance and mentorship to MOC personnel, promoting knowledge sharing and professional development. Own and deliver projects assigned by the Manager Line Maintenance Planning. Develop, maintain and follow up relevant procedures. Act as key user for the Maintenance Management System (MMS) and Aircraft Technical Log (ATL) systems, supporting projects and system upgrades. Support occurrence investigations as a safety sub-investigator. Act as first approver for MOC-related invoices and contribute to effective cost control. Maintain adequate IT infrastructure and system access within MOC. Collaborate with contracted MROs and Norwegian's Boeing representative. Licences & Qualifications Licence on Boeing 737NG aircraft, preferably also covering the Boeing 737 MAX. Knowledge of EASA Part-CAMO and Part-145 regulations. Familiarity with AMOS; experience with NetLine is an advantage. Proficiency in Microsoft Office. Fluent written and spoken English, preferably combined with a Scandinavian language. Experience Extensive experience in aircraft line maintenance and technical operations. Experience coordinating technical personnel, operational activities or shift-based functions. Understanding of how technical decisions affect safety, aircraft availability, reliability, cost and on-time performance. Personal qualities Performs well in an intense and dynamic operational environment. Innovative, solution-oriented problem-solver able to make important operational decisions effectively and independently. Communicates clearly and collaborates well across functions. Combines strong attention to detail with an understanding of wider operational impact. Manages multiple responsibilities and tight deadlines in a calm, structured and dependable manner. Enjoys sharing knowledge, supporting colleagues and contributing to a strong safety culture. What We Offer Competitive salary Heavily discounted employee tickets with Norwegian and partner airlines Attractive pension arrangements Comprehensive medical and travel insurance Activities organised by the Norwegian Sports Club Option to join the employee share-saving plan A central operational role with direct impact on aircraft availability, technical reliability and on-time performance Additional Information How to apply: click Apply Now and upload an updated copy of your CV. Only applications submitted through Norwegian's recruitment system can be accepted. CVs may be submitted in English or a Scandinavian language. Application deadline: 20 September 2026. Questions: Tage Beckstrom, Manager Line Maintenance Planning, Tage.Magnus.Beckstrom@norwegian.com.

Requirements

• Coordinate MOC personnel administration, including shift planning, timesheets, absence management, onboarding and training.
• Ensure appropriate and cost-effective staffing, including ad hoc shift coverage when operationally required.
• Follow up daily technical operations through operational meetings and cross-departmental collaboration.
• Manage long-stay Aircraft on Ground (AOG) situations and support effective recovery plans.
• Monitor delays, reliability, MRO performance and on-time performance, initiating mitigation measures.
• Provide technical guidance and mentorship to MOC personnel, promoting knowledge sharing and professional development.
• Own and deliver projects assigned by the Manager Line Maintenance Planning.
• Develop, maintain and follow up relevant procedures.
• Act as key user for the Maintenance Management System (MMS) and Aircraft Technical Log (ATL) systems, supporting projects and system upgrades.
• Support occurrence investigations as a safety sub-investigator.
• Act as first approver for MOC-related invoices and contribute to effective cost control.
• Maintain adequate IT infrastructure and system access within MOC.
• Collaborate with contracted MROs and Norwegian's Boeing representative.
• Licence on Boeing 737NG aircraft, preferably also covering the Boeing 737 MAX.
• Knowledge of EASA Part-CAMO and Part-145 regulations.
• Familiarity with AMOS; experience with NetLine is an advantage.
• Proficiency in Microsoft Office.
• Fluent written and spoken English, preferably combined with a Scandinavian language.
• Extensive experience in aircraft line maintenance and technical operations.
• Experience coordinating technical personnel, operational activities or shift-based functions.
• Understanding of how technical decisions affect safety, aircraft availability, reliability, cost and on-time performance.
• Performs well in an intense and dynamic operational environment.
• Innovative, solution-oriented problem-solver able to make important operational decisions effectively and independently.
• Communicates clearly and collaborates well across functions.
• Combines strong attention to detail with an understanding of wider operational impact.

Benefits

• Competitive salary
• Attractive pension arrangements
• Comprehensive medical and travel insurance