Maintenance Controller

Job Description

About the Company CommuteAir is a regional airline that places community, mentorship, training and growth at the centre of its culture, aiming to make a successful aviation career a reality for its people. CommuteAir is a dedicated United Airlines partner operating over 1,600 weekly flights and connecting communities to the world via United's Global Network. Headquartered in Cleveland, Ohio, it operates a large fleet of Embraer 145 XR aircraft from two crew hubs in Houston and Washington Dulles, with maintenance bases in Houston, Washington Dulles, Albany (NY) and Knoxville (TN), and has grown significantly over the past 35 years. The airline takes a data-driven approach to employee training and development and offers comprehensive benefits, competitive pay, internal advancement programmes and personal flight benefits on the Star Alliance network for Team Members and their families. Role Overview This position coordinates maintenance activities, sets operational priorities and supports Maintenance Controllers in minimising delays and maximising fleet reliability. Maintenance Controllers are responsible for monitoring all maintenance activity outside of heavy maintenance. Key Responsibilities Accountable for the Safety Management System (SMS) responsibilities described in the company's SMS Manual and Title 14 CFR Part 5.23. Monitor real-time aircraft status and coordinate corrective actions for all aircraft maintenance events. Evaluate discrepancies and determine appropriate deferral or corrective action per the GMM. Coordinate with System Operations Control, station maintenance, maintenance planning and materials to support AOG recovery, unscheduled maintenance and scheduled maintenance. Authorise and track return-to-service activities and RII sign-offs per FAA regulations. Maintain detailed aircraft status notes, event documentation, IROP consequences and system updates. Ensure adherence to the SMS and report safety or quality concerns promptly. Liaise with vendors and on-call maintenance providers, validating parts, tooling and labour compliance. Support operational readiness by proactively forecasting maintenance workload and resource needs. Regular attendance, which is an essential function of all positions at CommuteAir, and other duties as assigned. Authorities Perform any maintenance action for which the post-holder has been trained, qualified or authorised. Authority over line maintenance personnel. Authority to contact and authorise on-call maintenance vendors to provide maintenance services to CommuteAir aircraft. Authority to apply and clear deferral items in AMOS. May remove any aircraft from service when an unairworthy condition exists. Licences & Qualifications Current Airframe and Powerplant certificate and required company authorisations. Valid state-issued driver's licence and government-issued passport. Experience At least one year of experience as a Certificated Mechanic. Good working knowledge of aircraft systems and flight operations. Knowledge of the Maintenance Policies and Procedures. Requirements Proficient computer skills and familiarity with Microsoft 365. Strong analytical, communication and problem-solving skills; able to perform under pressure in a fast-paced environment. Available for rotating shifts, including nights, weekends and holidays. Ability to read, speak and understand English. Organised, with the ability to multi-task and manage competing priorities regularly. Legally authorised to work in the USA. What We Offer Salaried pay type. Comprehensive benefits, competitive pay, internal advancement programmes and personal flight benefits on the Star Alliance network for you and your family. Additional Information Physical requirements & working conditions: sedentary work, exerting up to 10 lbs of force occasionally and a negligible amount frequently or constantly to lift, carry, push, pull or otherwise move objects; sitting most of the time with occasional walking and standing, with or without accommodation. Visual acuity for inspection, close assembly and clerical/administrative work involving data, figures, computer use and extensive reading. Indoor environmental conditions, with protection from weather but not necessarily from temperature changes. Posted 7 July 2026. Requisition reference (Dayforce jobReqId): 601; posting id 5055. Additional Information CommuteAir uses artificial intelligence and automated tools to support parts of its application review and recruiting process, including identifying relevant qualifications and managing candidate communications. All screening, evaluation and hiring decisions are made by human recruiters and hiring managers; no AI system independently determines candidate eligibility. Applicants who need a reasonable accommodation during any part of the hiring process may contact the recruiting team. Reasonable accommodations are available to qualified individuals with disabilities throughout hiring and employment in accordance with the Americans with Disabilities Act (ADA). The list of duties reflects the general expectations of the role and is not exhaustive.

Requirements

• Accountable for the Safety Management System (SMS) responsibilities described in the company's SMS Manual and Title 14 CFR Part 5.23.
• Monitor real-time aircraft status and coordinate corrective actions for all aircraft maintenance events.
• Evaluate discrepancies and determine appropriate deferral or corrective action per the GMM.
• Coordinate with System Operations Control, station maintenance, maintenance planning and materials to support AOG recovery, unscheduled maintenance and scheduled maintenance.
• Authorise and track return-to-service activities and RII sign-offs per FAA regulations.
• Maintain detailed aircraft status notes, event documentation, IROP consequences and system updates.
• Ensure adherence to the SMS and report safety or quality concerns promptly.
• Liaise with vendors and on-call maintenance providers, validating parts, tooling and labour compliance.
• Support operational readiness by proactively forecasting maintenance workload and resource needs.
• Regular attendance, which is an essential function of all positions at CommuteAir, and other duties as assigned.
• Perform any maintenance action for which the post-holder has been trained, qualified or authorised.
• Authority over line maintenance personnel.
• Authority to contact and authorise on-call maintenance vendors to provide maintenance services to CommuteAir aircraft.
• Authority to apply and clear deferral items in AMOS.
• May remove any aircraft from service when an unairworthy condition exists.
• Current Airframe and Powerplant certificate and required company authorisations.
• Valid state-issued driver's licence and government-issued passport.
• At least one year of experience as a Certificated Mechanic.
• Good working knowledge of aircraft systems and flight operations.
• Knowledge of the Maintenance Policies and Procedures.
• Proficient computer skills and familiarity with Microsoft 365.
• Strong analytical, communication and problem-solving skills; able to perform under pressure in a fast-paced environment.
• Available for rotating shifts, including nights, weekends and holidays.
• Ability to read, speak and understand English.
• Organised, with the ability to multi-task and manage competing priorities regularly.