AOG Maintenance Technician

Job Description

About the Company Contour is a long-established aviation services company with a diverse range of capabilities. Its core values guide every action and decision, with an unwavering commitment to integrity and safety at the heart of all of its business lines. Team members are expected to show an attitude of excellence, to think like a customer, and to work together as a team to achieve ambitious goals. Rapid growth has created a number of career opportunities across the company. Role Overview As an AOG (Aircraft on Ground) Maintenance Technician you play a critical role in minimising aircraft downtime by providing fast, effective maintenance solutions for aircraft requiring immediate attention. The position demands a highly skilled, detail-oriented professional able to troubleshoot, diagnose and repair complex aircraft systems under time pressure. The role is on-call and dynamic, often involving travel at short notice to domestic locations, and requires flexibility, adaptability and a commitment to the highest safety and compliance standards. Key Responsibilities Ensure safety and compliance are the first considerations in the performance of maintenance. Maintain or repair aircraft, aircraft engines and components to specification. Perform in-process inspections on aircraft components as required. Document maintenance procedures, including component damage, component origin and the condition of components or equipment. Perform daily scheduled and non-scheduled inspections, maintenance, repairs and alterations of aircraft. Troubleshoot defective aircraft systems and components effectively. When no AOG aircraft is active, support the wider operation - for example outstation cover or assisting other mechanics with routine maintenance - until the next AOG event. Be prepared to work long shifts, including up to 16-hour days, to meet operational demands. Perform special projects and other duties as assigned by management. Requirements Be at least 23 years of age. Be authorized to work in the United States and able to travel in and out of the United States. Must be able to travel extensively, sometimes at short notice, to domestic locations. Valid driver's license and good driving record. Must understand, read and write English. Must be able to effectively troubleshoot various aircraft systems while referencing the provided manuals and system schematics. Polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Strong leadership and organizational skills and the ability to work with a variety of personalities. Able to coordinate multiple priorities, meet deadlines and handle interruptions in a fast-paced environment while maintaining strong attention to detail. Self-motivated and able to motivate others. Excellent written and verbal communication skills delivered with tact and professionalism. Must pass a DOT-required pre-employment drug screening and submit to and pass FAA and company-mandated random drug and alcohol tests. Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks. Able to work nights, weekends, holidays and varying schedules. Operational knowledge of laptop and desktop computers, Microsoft SharePoint, Word, Excel, PowerPoint and Adobe Acrobat or similar; Outlook and internet navigation are required. Able to work in a safe, professional manner adhering to OSHA, EPA, state and federal regulations. Physical Requirements Frequent stooping, bending and kneeling. Ability to stand for extended periods. Lift and carry objects up to 70 pounds regularly and 100+ pounds occasionally (with assistance). Ability to climb stairs, scaffolding and ladders of varying heights without assistance. Ability to work in cramped spaces and awkward positions as required. Tolerance to noise, vibration and outdoor weather conditions. Ability to wear protective gear such as gloves, safety glasses and hearing protection. Work Environment Airport ramp/warehouse environment subject to varying weather conditions. Regular exposure to aircraft noise and vibration when testing engines. Fast-paced operational setting requiring attention to safety, accuracy and timeliness. Licences & Qualifications FAA Airframe and Powerplant licence is required. Experience 5+ years of experience working in Part 135 line maintenance. Embraer EMB-135, EMB-140 and EMB-145 plus Bombardier CRJ200 experience preferred. What We Offer Insurance: health, vision and dental insurance, plus short/long-term disability and voluntary life insurance, effective the first day of the month following the hire date. 401(k) savings plan: eligibility begins the first day of the month following the hire date; the company matches contributions up to 6% of eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide are provided during onboarding. Paid sick leave: accrual of up to 56 hours per year; unused sick leave rolls over annually until the sick bank reaches 480 hours. Vested vacation hours: granted on 1 January following the hire date and available for use in line with company policy. Travel privileges: non-revenue/space available (NRSA) travel on Contour from hire, plus access to MyID Travel after 6 months of active service. Leaves of absence: medical leave, non-medical family care leave, maternity and paternity leave and personal leave, as set out in the Employee Handbook. The starting annual salary for this position is between $80,000.00 and $90,000.00 based on prior work experience. Additional Information Shift: Any Position type: Full Time Education level: High School Travel: Negligible

Requirements

• Ensure safety and compliance are the first considerations in the performance of maintenance.
• Maintain or repair aircraft, aircraft engines and components to specification.
• Perform in-process inspections on aircraft components as required.
• Document maintenance procedures, including component damage, component origin and the condition of components or equipment.
• Perform daily scheduled and non-scheduled inspections, maintenance, repairs and alterations of aircraft.
• Troubleshoot defective aircraft systems and components effectively.
• When no AOG aircraft is active, support the wider operation - for example outstation cover or assisting other mechanics with routine maintenance - until the next AOG event.
• Be prepared to work long shifts, including up to 16-hour days, to meet operational demands.
• Perform special projects and other duties as assigned by management.
• Be at least 23 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must be able to travel extensively, sometimes at short notice, to domestic locations.
• Valid driver's license and good driving record.
• Must understand, read and write English.
• Must be able to effectively troubleshoot various aircraft systems while referencing the provided manuals and system schematics.
• Polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Strong leadership and organizational skills and the ability to work with a variety of personalities.
• Able to coordinate multiple priorities, meet deadlines and handle interruptions in a fast-paced environment while maintaining strong attention to detail.
• Self-motivated and able to motivate others.
• Excellent written and verbal communication skills delivered with tact and professionalism.
• Must pass a DOT-required pre-employment drug screening and submit to and pass FAA and company-mandated random drug and alcohol tests.
• Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
• Able to work nights, weekends, holidays and varying schedules.
• Operational knowledge of laptop and desktop computers, Microsoft SharePoint, Word, Excel, PowerPoint and Adobe Acrobat or similar; Outlook and internet navigation are required.
• Able to work in a safe, professional manner adhering to OSHA, EPA, state and federal regulations.

Benefits

• Insurance: health, vision and dental insurance, plus short/long-term disability and voluntary life insurance, effective the first day of the month following the hire date.
• The starting annual salary for this position is between $80,000.00 and $90,000.00 based on prior work experience.