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Salary: 2500 - 3000 EUR grossWork model: Onsite or HybridHours: Full timeLocation: airBaltic HeadquartersOpen positions: 1As an Online Booking Channels Manager at airBaltic, you’ll play a key role in shaping our digital sales and customer journey across multiple platforms. This is a chance to showcase your expertise in e-commerce at the leading airline in Baltics, enjoying professional growth opportunities, competitive pay, health insurance, and unique travel benefits along the way.We will entrust you toConversion &amp; Optimization<ul><li>Oversee sales performance across the airBaltic website, mobile app, affiliates, and metasearch platforms</li><li>Track Internet Booking Engine (IBE) funnel performance – sales share, look-to-book ratio, conversion rate, drop-off rate, ancillary attach rate and revenue per booking</li><li>Propose and implement initiatives to improve IBE funnel performance</li><li>Optimize ancillary attach rates to maximize revenue per booking</li></ul>Offers Management<ul><li>Ensure that relevant and accurate flight offers, fares and extra services are consistently displayed on airBaltic.com and the mobile app</li><li>Localize content for key markets (Baltics, Nordics, Western Europe, CIS)</li><li>Leverage AI-driven tools and capabilities to personalize offers and improve sales performance</li></ul>Collaboration<ul><li>Work closely with E-commerce UX &amp; UI, Content and Web Pricing teams, Revenue Management, Digital Marketing, Customer Experience, and IT to improve customer experience from landing page to flight departure delivering seamless digital sales performance</li></ul>What you will need to succeed<ul><li>Higher education in E-commerce, Project Management, Business Management, or related field</li><li>3–5 years experience in E-commerce (airline or travel industry preferred)</li><li>In-depth understanding of airline/travel industry distribution, booking engines and ancillary services merchandising</li><li>Analytical mindset with hands-on experience in Google Analytics, BI dashboards, and Microsoft Clarity</li><li>Experience with A/B testing tools (e.g., Optimizely, Google Optimize, VWO)</li><li>Experience working with Atlassian JIRA and Confluence</li><li>Strong communication and stakeholder management skills</li><li>High level of responsibility, accuracy and attention to detail</li><li>Proven leadership, collaboration, and project management skills to drive initiatives end-to-end</li><li>Fluency in English (additional languages considered an advantage)</li></ul>

airBaltic

Come under Our wing!

More Than Flying

Online Booking Channels Manager

Reports to: Crew Optimisation ManagerDepartment: Operations Planning (OPN)Operations Planning Team (OPN) drives the growth and strategies of Cathay Pacific’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, You will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.You will also be responsible for developing strategies to enhance Cathay Pacific's crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.<h2>Key Responsibilities</h2><ul><li>Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics</li><li>Hands-on development/testing of key system enhancements to align Pairing &amp; Rostering solutions with evolving crewing restrictions and requirements.</li><li>Conduct calibration and tuning of optimisation models, perform scenario modelling, and lead exploratory studies and “what-if” analyses in response to evolving business needs</li><li>Collaborate with the team to support the modelling and fine-tuning of the Boeing Alertness Model (BAM), ensuring the accuracy in reflecting operational realities and contributes to effective fatigue risk management and crew scheduling strategies</li><li>Review, recommend and develop Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) system changes for crew scheduling optimisation and as a result improve productivity</li><li>Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes</li><li>Act as focal point in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation</li></ul><h2>Requirements</h2><ul><li>Degree holder in the discipline of mathematics, technology or a related area preferred</li><li>Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems</li><li>Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in</li><li>Ability to present complex information in a simple and easily understandable way</li><li>Hold in-depth knowledge of Flight Time Limitations, understanding of the Airline Operations domain, needs and pain points</li><li>Hold in-depth knowledge of the workflow in Crew Resources &amp; Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations</li><li>Strong software development skills, especially in Python and Jeppesen Rave.</li><li>Strong numerical, analytical and planning skills; good computing and statistical ability</li><li>Project management skills and usage of project management tools (such as JIRA)</li><li>Ability to work under pressure and work well in a team environment</li></ul><h2>Personal &amp; Application Information</h2>Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our <a href="https://careers.cathaypacific.com/en/pics-page" target="_blank">Applicant Personal Information Collection Statement</a> and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods. &nbsp;

Cathay Pacific Airways

RAVE Optimisation Manager

Job Purpose This role is responsible for ensure the safe, efficient, and profitable management of all cargo operations, maximizing revenue opportunities while maintaining the highest standards of safety, compliance, and customer service. This position is critical for aligning cargo operations with the company's strategic objectives and ensuring seamless coordination between commercial, operational, handling and Cargo partners.Key Responsibilities&nbsp;1.&nbsp;Cargo Revenue Management <ul><li>Develop and implement strategies to maximize cargo revenue across all routes. </li></ul> <ul><li>Monitor market trends and adjust pricing, capacity allocation, and sales tactics accordingly.</li></ul>2. Operational Oversight <ul><li>Ensure on-time performance of cargo operations in compliance with safety and security regulations. </li></ul> <ul><li>Oversee loading, unloading, handling, and storage processes to prevent damage and delays.</li></ul> 3. Commercial Strategy &amp; Sales <ul><li>Build and maintain relationships with key freight forwarders, shippers, and strategic partners. </li></ul> <ul><li>Negotiate contracts and service agreements to ensure competitive advantage.</li></ul>4. Regulatory Compliance <ul><li>Ensure all cargo operations comply with IATA, ICAO, and local aviation authority regulations. </li></ul> <ul><li>Maintain accurate documentation for customs, dangerous goods, and special cargo shipments.</li></ul> 5. Financial Management <ul><li>Prepare and manage the cargo department budget. </li></ul> <ul><li>Monitor performance against revenue targets and cost efficiency metrics.</li></ul>6. Team Leadership &amp; Development <ul><li>Lead, mentor, and evaluate cargo team members to achieve operational and commercial objectives. </li></ul> <ul><li>Ensure training is up to date, particularly for safety and dangerous goods handling.</li></ul> 7. Customer Service &amp; Issue Resolution <ul><li>Maintain high customer satisfaction by ensuring prompt resolution of service issues. </li></ul> <ul><li>Implement service quality improvement initiatives.</li></ul> 8. Process Improvement <ul><li>Identify and implement initiatives to improve efficiency, reduce costs, and enhance service quality. </li></ul> <ul><li>Leverage technology and data analytics for decision-making and process optimization. </li></ul>Minimum Requirements<ul><li>Bachelors degree in Logistics, Aviation Management, Business Administration, or related field. </li></ul> <ul><li>Experience: Minimum 3 years in cargo operations, logistics, or airfreight management, with at least 2 years in a supervisory or managerial role. </li></ul> <ul><li>Certifications: IATA DGR, Live Animals Regulations (LAR), Perishable Cargo Handling (preferred). </li></ul> <ul><li>Strong leadership and negotiation skills. </li></ul> <ul><li>Excellent analytical and problem-solving abilities. </li></ul> <ul><li>Knowledge of cargo management systems (preferred). </li></ul> <ul><li>Proficiency in Microsoft Office Suite. </li></ul> <ul><li>Fluent in Spanish and English (oral and written). </li></ul>

Cargo Manager

<h1>Charter Manager Aviation (Port Moresby, PNG)</h1> We are seeking an experienced Charter Manager to join our client's aviation project in Papua New Guinea. This senior commercial role will drive the development of the charter market, manage contracts, and deliver tailored charter solutions for corporate and government clients. <h3>Key Responsibilities</h3> <ul> <li> Manage and grow charter contracts, ensuring compliance with safety and aviation regulations. </li> <li> Conduct market research, identify new opportunities, and negotiate contracts. </li> <li> Oversee charter operations, including flight scheduling, ground handling, and client service. </li> <li> Provide regular performance, risk, and profitability reports to senior management. </li> <li> Build strong relationships with stakeholders in the corporate and resource sectors. </li> </ul> <h3>Requirements</h3> <ul> <li> Tertiary qualification in Business or related discipline. </li> <li> 5-10 years of industry experience, ideally in aviation or charter management. </li> <li> Strong contract management, negotiation, and business development skills. </li> <li> Experience in PNG or emerging markets is advantageous.</li></ul>

Aviation Charter Manager

Are you ready to charter your own career?

The runway to success in global aviation begins here… 
&nbsp;

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company?

Chapman Freeborn’s Cargo Sales team in Europe is looking for a Cargo Key Account Manager – Europe, based in our Gatwick UK office, who thrives in a fast-paced environment and wants to learn and grow with a global team.

&nbsp;

We will provide the successful candidate with training, as well as the industry know-how. Bringing strong professional connections from clients and customer relationship management skills are essential for the successful candidate to bring.

&nbsp;

Purpose of Role 
&nbsp;

• To promote Chapman Freeborn to major clients and enhance revenue/GP through planning and implementation of a Key Accounts Commercial Strategy withing Europe.

• To work closely with the Europe country managers to align and coordinate operations and sales activities for the commercial benefit of the Company and to provide solutions where issues arise.

• To assist the Group by delivering new Key clients and enhancing existing customer’s business in Europe linking with global teams, by also utilising the supporting teams in the Europe region.

• To maximise business opportunities by offering tailored solutions to meet Key client requirements within budgetary and operational restrictions whilst making suitable profit for the company.

• To continuously achieve and meet budgeted GP for the assigned territory and the Key account portfolio.

• Achieve the agreed KPIs as well as the respective yearly budget numbers whilst maintaining cost control measures.

• Adapt a proactive approach to sales and implement commercial initiatives.

• Explore and develop new revenue streams through partnership relationships.

&nbsp;

&nbsp;

Key Job Responsibilities

&nbsp;

• In conjunction with EU Cargo SVP/VPs, create a Key Account Strategy and implement in Europe.

• Drive business increase and support from Key Accounts and create customer loyalty.

• Introduce account development plans (ADP)

• Key Account reporting – in conjunction with the COO, overhaul reporting to ensure consistent and accurate analytical insights to develop business and satisfy minimum reporting standards for customers.

• Monitor progress monthly against key account strategies and report back to Cargo VP/SVP, highlighting any issues or concerns making recommendations for action where applicable.

• Champion Key account issues within the organization, establish performance indicators. Primary point of liaison with customer on all business-related matters. Agree process with customer to monitor CF performance and retain accountability to address issues affecting Key customer support. Work with other departments to ensure continuous consistent service and growth.

• Working in conjunction with the cargo team to manage and process enquiries and tenders as well as resulting awards / fixtures.

• Ensuring that all tenders and quote requests are attended to immediately upon receipt.

• Deciding who should assist you in working on the requirements, mentoring and delegating as appropriate.

• Developing long term business relationship with clients and suppliers.

&nbsp;

&nbsp;

&nbsp;

What We Offer

&nbsp;&nbsp;

• Competitive salary

• Comprehensive benefits package

• Opportunity to join a global company and be part of a diverse international team

• Professional development and career opportunities

• Unlimited access to thousands of courses on LinkedIn Learning platform

• Contribute towards innovative solutions, processes, product development that help keep Intradco Global at the forefront of specialized Live Animal logistics &amp; other air cargo verticals&nbsp;&nbsp;

&nbsp;

&nbsp;

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.&nbsp;&nbsp; 
&nbsp;

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.&nbsp;&nbsp; 
&nbsp;

Chapman Freeborn aims to promote equality, diversity, fairness and respect for future and current staff at all levels of the organization. We aim to provide equal opportunities in all aspects of employment and to ensure that the talent and skills of all individuals are maximized. Will replace with below paragraphs with the advice of the legal department. 
&nbsp;

Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, ;

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Cargo Key Account Manager – Europe

Are you ready to charter your own career? 
​

The runway to success in global aviation begins here… 
​

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? 
​

Chapman Freeborn is seeking an&nbsp;Senior Cargo Charter Executive&nbsp;for our Cargo team based out of our&nbsp;Toronto, Canada&nbsp;office on a hybrid basis, who thrives in a fast-paced environment and wants to learn and grow with a global team.

We will provide the successful candidate with training, as well as the industry know-how. Bringing strong professional connections from clients and customer relationship management skills are essential for the successful candidate to bring.

 
Purpose of Role​

•&nbsp;To generate and manage a portfolio of cargo charter clients and actively develop new business.

•&nbsp;To quote and manage all aspects of brokered cargo charter flights, from initial request &amp; proposal, contracting, handling of flight operation to its completion including following up with client and closing of job files.

•&nbsp;To maximize business opportunities by comprehensively checking all possible air transport options for each RFQ, offering custom tailored charter solutions that meet client requirements within budget, adhering to all operational and compliance guidelines all while ensuring a profit for the company.

•&nbsp;To collaborate, participate and contribute to a positive and proactive team atmosphere at all times ensuring the highest level of customer service and satisfaction for clients at all times.

•&nbsp;To comply with all applicable safety, compliance and TSA protocols at all times.

 
Key Job Responsibilities

•&nbsp;Provide clients with timely and competitive charter flight options.

•&nbsp;Communicate effectively with aircraft providers to ensure swift responses and availability.

•&nbsp;Negotiate rates with aircraft suppliers to secure the best value for clients.

•&nbsp;Evaluate and apply a market-competitive profit ;&nbsp;Follow up regularly to maximize booking probability and conversion.

•&nbsp;Ensure all contracts, insurance, and regulatory matters are legally compliant and meet company policies.

•&nbsp;Verify supplier contracts and align them with company charter agreements.

•&nbsp;Issue flight briefs containing all critical flight-related information.

•&nbsp;Identify and source suitable aircraft charter solutions tailored to client needs.

•&nbsp;Keep clients informed about any developments or changes related to their bookings.

•&nbsp;Maintain consistent communication with clients, ensuring engagement within a 90-day contact window.

•&nbsp;Log all client interactions and activities in the CRM system for accurate records.

•&nbsp;Arrange on-site meetings and quarterly business reviews (QBRs) with key clients.

•&nbsp;Participate in team meetings and conference calls to share market intelligence.

•&nbsp;Coordinate with airlines and confirm availability to maximize sales opportunities.

•&nbsp;Work with other cargo team members to solve complex and time-sensitive issues efficiently.

•&nbsp;Identify new client prospects and market segments for business growth.

•&nbsp;Verify supplier invoices and work with finance to issue client invoices and track payments.

What We Offer&nbsp;&nbsp;

•&nbsp;Competitive salary

•&nbsp;Comprehensive benefits package

•&nbsp;Opportunity to join a global company and be part of a diverse international team

•&nbsp;Professional development and career opportunities

•&nbsp;Unlimited access to thousands of courses on LinkedIn Learning platform

 
​

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.&nbsp;&nbsp; 
​Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.&nbsp;&nbsp; 
​Chapman Freeborn aims to promote equality, diversity, fairness and respect for future and current staff at all levels of the organization. We aim to provide equal opportunities in all aspects of employment and to ensure that the talent and skills of all individuals are maximized. Will replace with below paragraphs with the advice of the legal department. 
​Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race,

Senior Cargo Charter Executive

Are you ready to charter your own career?

The runway to success in global aviation begins here…

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company?&nbsp;We are looking for an experienced&nbsp;Cargo Charter Broker to join the team in&nbsp;Frankfurt, Germany. The successful candidate will be passionate about the aviation industry, target and goal driven and have experience in sales/brokerage with a ;

Responsibilities of the Role

​

<ul>
	<li>Communicate effectively with aircraft providers for offers.</li>
	<li>Negotiate with aircraft providers when necessary to procure best value for clients.</li>
	<li>Evaluate suitable commission schedule.</li>
	<li>Ensure timely offer with detailed and accurate information is provided for clients.</li>
	<li>Follow up regularly and work towards confirmation.</li>
	<li>Ensure all contracts, insurance and regulatory matters are accurate, legally compliant and that company requirements are met.</li>
	<li>Verify supplier contract in detail and ensure all terms comply with company charter agreement.</li>
	<li>Issue flight brief with all flight related information.</li>
	<li>Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions.</li>
	<li>Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed.</li>
	<li>Ensure client is always kept informed of any development linked to specific bookings.</li>
</ul>

​

Qualifications

​

<ul>
	<li>Minimum 2 years of experience in a sales role within cargo aviation</li>
	<li>Knowledge of the local market</li>
	<li>Background in cargo charter sales</li>
	<li>Team player to work in a fast-paced environment</li>
	<li>Strong relationship building, account management &amp; customer service skills</li>
	<li>Ability to successfully balance client needs with business objectives</li>
</ul>

​

What We Offer

​

<ul>
	<li>Competitive salary</li>
	<li>Comprehensive benefits package</li>
	<li>Opportunity to join a global company and be part of a diverse international team</li>
	<li>Professional development and career opportunities</li>
	<li>Unlimited access to thousands of courses on LinkedIn Learning platform</li>
</ul>

​

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

​

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11.500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

​

Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Cargo Charter Broker (w/m/d)

Are you ready to charter your own career?

The runway to success in global aviation begins here…

Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company?&nbsp;We are looking for an experienced&nbsp;Sales Executive (CCM) to join the team in&nbsp;Frankfurt, Germany. The successful candidate will be passionate about the aviation industry, target and goal driven and have experience in sales with a ;

Responsibilities of the Role

​

<ul>
	<li>Continuous monitoring and action of requests by suppliers and clients</li>
	<li>Follow the Company operating systems and procedures</li>
	<li>Maintain good professional relationships with clients, suppliers and colleagues</li>
	<li>Ensure all outstanding requests are followed up on a daily basis</li>
	<li>Ensure the most (cost) effective planning is actioned</li>
	<li>Keep up to date on latest operational capabilities of aircraft, airports, operators and handlers</li>
	<li>Selling the cargo capacity products to suitable targets to generate enquires and maintain contacts to ensure return</li>
	<li>Use initiative to identify new potential areas for business development</li>
	<li>Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed</li>
	<li>Approval of invoices for all services used by Operations department and also prepare outgoing invoices</li>
</ul>

Qualifications

​

<ul>
	<li>Minimum 3 years of experience in a sales role within cargo</li>
	<li>Knowledge of the local market</li>
	<li>Team player to work in a fast-paced environment</li>
	<li>Strong relationship building, account management &amp; customer service skills</li>
	<li>Ability to successfully balance client needs with business objectives</li>
</ul>

​

What We Offer

​

<ul>
	<li>Competitive salary</li>
	<li>Comprehensive benefits package</li>
	<li>Opportunity to join a global company and be part of a diverse international team</li>
	<li>Professional development and career opportunities</li>
	<li>Unlimited access to thousands of courses on LinkedIn Learning platform</li>
</ul>

​

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

​

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11.500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

​

Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Sales Executive - CCM (w/m/d)

Our two-year program offers you the opportunity to complete four challenging assignments, each carrying significant responsibility. You will gain extensive experience in managing technology, leading a team, and successfully completing tech-related projects. You will focus on the latest technology trends to optimize business operations and enhance our services.

In addition, we have an intensive training program every Friday, where you get the chance to excel and reach your full potential.

What kind of assignments can you expect as a Business &amp; Tech management trainee? Here are examples of what you may encounter at Air France-KLM:

Product Manager of an agile team in Cargo

As a product manager, you are responsible for a team that develops new functionalities in Cargo. This is to enhance collaboration with their customers (forwarders) in the sale of Cargo products. This team works according to agile principles and consists of both French and Dutch employees from IT and the Cargo business. Apart from setting up a team, you will be responsible for realizing the first minimum viable product (MVP).

Leading a combined (AF-KL) team

You are responsible for delivering IT products to employees or businesses of Air France and KLM. This together with your team members in Amsterdam, Valbonne, Toulouse, and Paris. Including, the AF-KL Collaboration team, who are responsible for delivering Office 365 solutions such as Microsoft Teams and Office.

Also, new initiatives like Power Platform, a set of tools for rapid and easy application development. In this role, you will learn how to efficiently align IT products with both KLM and Air France and how to manage teams at different locations with all the associated cultural aspects.

Managing the transition of Air France-KLM to the cloud

This time requires faster time-to-market and the flexibility to better respond to the needs of our passengers. To achieve this, we say goodbye to our physical data center and migrating our applications to the cloud. This brings significant changes to our way of working (DevOps). As well as investments in our colleagues' knowledge and training. It will be your task to guide this process with your team, or as part of the transformation program.

Applying Artificial Intelligence

Data is the new oil and plays a growing role in making better decisions. You will be challenged to explore which new AI tools we can use to further optimize our schedule. This involves using data sources both within and outside of Air France-KLM.

Other assignments could include:

<ul>
	<li>Setting up a new team as a product owner to develop APIs;</li>
	<li>Further development of our successful social media HUB;</li>
	<li>Ensuring a successful rollout of our self-check-in equipment at the kiosks at Schiphol Airport;</li>
	<li>Leading the implementation of a private ChatGPT environment within Air France-KLM;</li>
	<li>Developing a seamless integration of Air France-KLM with Skyteam partners for check-in functionality.</li>
</ul>
To continue writing aviation history in the coming century, we are looking for inspiring and resilient talent. Individuals who thrive in an innovative and collaborative environment. Connecting leadership starts with self-awareness: you have a good understanding of your strengths, weaknesses and leadership skills. An open, curious attitude combined with an eagerness to learn, both about yourself and others, is essential. Do you want to develop yourself into the data and technology leader of the future?

You have;

<ul>
	<li>You have a higher professional or university degree in, for example, business administration, data science, (computer) engineering, information management, IT or digital discipline;</li>
	<li>You are interested in and aware of some of the innovation methods in your work field: Design Thinking, Agile &amp; Lean, Scrum</li>
	<li>You are interested in and aware of some of the core elements in your future work field: GenAI, Cloud Computing, Sustainable IT, Robotics &amp; Autonomous Operations, Virtual &amp; Augmented reality, OKR, DevSecOps, Data Science.</li>
	<li>You have achieved clear results that show your affinity with IT, this could be anything from having a state-of-the-art network at home to building applications.</li>
	<li>You are a(n informal) leader and have communicative and advisory qualities;</li>
	<li>You have an entrepreneurial mindset, drive initiatives for improvement</li>
	<li>You combine clear communication with in-depth knowledge and therefore offer added value to customers;</li>
	<li>You are an ambitious team player who likes to deliver quality;</li>
	<li>You take initiatives to organize events and activities that connect individuals and encourage creative problem-solving.</li>
</ul>

In addition, we value:

<ul>
	<li>The ability to approach problems from different perspectives;</li>
	<li>The flexibility to work well with diverse cultures;</li>
	<li>Innovative thinking and acting;</li>
	<li>Proactively embracing change;</li>
	<li>A curious mindset.</li>
</ul>

At KLM, we believe it's important for you to be yourself, regardless of how you look, how you identify, what your religious beliefs are, or who you embrace when you come home. That's why we treat every applicant with&nbsp;fairness. Did you know that research shows women are less likely to apply than men if they don't meet all the job requirements? Such a shame. Because we believe 'the perfect candidate' is a myth. So, do you have the drive to grow in some aspects of this role? We look forward to receiving your application. A disability or special needs should not be a barrier to applying. Is there anything we should consider? Please let us know, and we will work together to ensure your application process is a pleasant experience.

The Business &amp; Tech Management Traineeship provides you with a broad view of IT within a challenging sector. Due to the combination of transformation and operational tasks, you are guaranteed interesting work at KLM; the aviation sector is constantly changing. This provides the ideal contect for rapid growth in your development!

9 Office, Operations Jobs