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Senior Maintenance Controller

companyQualitair
locationHong Kong
PublishedPublished: Published 1 month ago
Engineering general
Permanent

Do you want to be part of one of the world's highest performing, customer centric and progressive engineering teams?!

We have a fantastic opportunity to join a leading airline in Hong Kong on a permanent basis as a Senior Maintenance Controller!!

About the role:

provide on the spot technical advice to flight crews and line maintenance engineers, both in the air and on the ground, to resolve Aircraft on Ground (AOG) and technical disruption events to minimise customer impact and the loss of aircraft availability. This is supporting the Hong Kong Operations section's purpose to deliver a safe, on-time, defect-free and customer centric operation that meets business requirements and customer expectations, and driving business efficiency's and productivity through continuous improvement.

Responsibilities:

  • Ensuring the delivery of a safe, compliant, on-time, defect-free and customer centric operation to the airline through proactive defect management, providing on the spot decisions and airworthiness judgements to flight crew and line maintenance engineers in the air, and on the ground in Hong Kong and around the global network.
  • Active monitoring of aircraft defect alerts and overseeing Maintenance Repair and Overhaul (MRO) organisations and line stations for proper troubleshooting and rectification of defects, to minimise customer impact and loss of aircraft availability due to technical delay and AOG events.
  • Proactively identifying technical and maintenance risks to the planned operation and collaborating with the Operations Centre and the joint airline/MRO Centre to drive the appropriate solutions.
  • Collaborating with internal departments for efficient and effective solutions to technical defects affecting the flying schedule.
  • Managing AOG recovery events worldwide
  • Exploring options to execute the most sensible solutions to recover aircraft by considering operation requirements and costs.
  • Building and managing effective relationships with major MROs and airlines to enable resource access around the network.
  • Driving MROs to devote adequate manpower and other resources to ensure efficient AOG recovery by reducing idle time to a minimum.
  • Driving OEMs and Engineering operational teams to deliver quality technical support services.
  • Reviewing the major AOG events and championing continuous improvement by driving relevant internal and external stakeholders to mitigate causes of customer and operational disruption as well as maintenance burden drivers.

Qualifications & Experience:

  • Minimum 10 years' certifying experience
  • Minimum 3 years' experience in a Maintenance Control position
  • Must be a holder of a HKAR 66 B1.1 or B2 aircraft maintenance engineers' licence
  • Proven work experience in the field of aircraft defect troubleshooting with strong analytical and problem solving skills and a demonstrated ability to rapidly assess information, consider options and arrive at the optimum operational decision.
  • Proven capability to influence across internal and external stakeholders to assertively drive operational excellence.
  • Preferably a holder of a Hong Kong driving licence or equivalent overseas driving licence that is approved by the HKSAR government for direct issue of a Hong Kong driving licence.
  • Excellent written and verbal English communication skills.

Don't miss this incredible opportunity to invest in yourself and be part of a prestigious team in a globally known organisation.

Apply today for full details!!

Senior Maintenance Controller