Maintenance Operations Control Senior Coordinator

Job Description

About the Company European Air Transport Leipzig GmbH is part of DHL, a company operating in more countries than any other and a pioneer of international express delivery since 1969. It connects people worldwide in an environment where appreciation genuinely matters. Because of continued growth, the airline is seeking reliable and committed specialists. Role Overview Monitor and maintain airworthiness in a 24/7 operation and safeguard punctual flight operations from a technical perspective, ensuring compliance with all aviation law requirements (LBA / EASA) and other approved EAT internal procedures such as the MOE and CAME, as well as those of the respective operator. Key Responsibilities Act as single point of contact for the fleets supported: maintain a permanent overview of technical status, report that status, notify relevant departments of urgent changes and provide technical support to the operators. Monitor ongoing and planned maintenance in the +72-hour window across all stations. Review incoming maintenance documentation, including the aircraft release to service (CRS). Accept the aircraft for flight operations according to the process description, with an active handover to flight operations. Review, weigh up and approve the deferral of defects, and monitor the corresponding entries in the MIS. Continuously monitor deferred defects and those that impose operational restrictions on the operation. Support the supporting departments (including Engineering, STEP, AV, Logistics and Troubleshooting) so the aircraft can be returned to the network as quickly as possible. Communicate with aircraft crews on technical problems to ensure reliable operation and avoid delays or cancellations. Support the Daily Planner in planning aircraft routings and coordinating maintenance activities so the aircraft is operational within the planned schedule and available to the DHL network. Ensure solution-oriented communication between all departments involved in AOG recovery, and be able to report on all current AOGs at any time. Ensure rapid restoration of airworthiness through effective coordination and monitoring of the AOG situation. Review and approve short-notice requested aircraft changes. Inform the maintenance organisation when changes arise in flight planning. Track and maintain records of technical delays. Coordinate and support third-party activities as required at outstations. Take on special tasks and contribute to cross-departmental projects and the further development of internal processes. Licences & Qualifications Completed degree with several years of relevant professional experience. Holding a Part-66 CAT B1 or CAT B2 aircraft maintenance licence is desirable. An EAT-relevant type rating entry or comparable is desirable. Fitness for shift work. Experience At least three years' experience in aircraft maintenance or aircraft servicing. Knowledge of aviation law (EASA and LBA regulations), airworthiness and operational procedures during flight operations. Knowledge of aircraft maintenance intervals, maintenance planning and the scheduling of maintenance work. Very good spoken and written English. Knowledge of MS Office and of programs such as AIMS, TRAX, AMOS and Netline is desirable. Requirements Flexibility, excellent interpersonal skills, problem solving, decision making and effective communication. High resilience and the ability to assess problems and make timely decisions in stressful situations. A structured approach in a complex environment while respecting priorities. Service orientation and customer-focused behaviour. Determination and punctuality, plus willingness to undertake job-related further training. What We Offer A workplace at a Great Place to Work and the world's most awarded Top Employer 2024. A working environment with international colleagues in the hangar directly at the airport. Development opportunities and further training matched to your personal development. Advancement opportunities within the company. Language courses matched to your personal level (German, English). Supplementary health insurance with a generous budget. Company-supported daycare places. 24/7 staff canteen and free beverages. Very affordable job tickets, with free 24/7 transfer between Schkeuditz S-Bahn station and EAT Leipzig GmbH. JobRad bicycle leasing, also available as an e-bike. Parking spaces and free e-charging stations. Discounted flight tickets for private use. Exciting team and company events. Additional Information How to apply: Submit your full application documents (internal form and current CV) via the online system. The contact person is Magdalena Brockmann, reachable on 0341 / 4499 1792.

Requirements

• Act as single point of contact for the fleets supported: maintain a permanent overview of technical status, report that status, notify relevant departments of urgent changes and provide technical support to the operators.
• Monitor ongoing and planned maintenance in the +72-hour window across all stations.
• Review incoming maintenance documentation, including the aircraft release to service (CRS).
• Accept the aircraft for flight operations according to the process description, with an active handover to flight operations.
• Review, weigh up and approve the deferral of defects, and monitor the corresponding entries in the MIS.
• Continuously monitor deferred defects and those that impose operational restrictions on the operation.
• Support the supporting departments (including Engineering, STEP, AV, Logistics and Troubleshooting) so the aircraft can be returned to the network as quickly as possible.
• Communicate with aircraft crews on technical problems to ensure reliable operation and avoid delays or cancellations.
• Support the Daily Planner in planning aircraft routings and coordinating maintenance activities so the aircraft is operational within the planned schedule and available to the DHL network.
• Ensure solution-oriented communication between all departments involved in AOG recovery, and be able to report on all current AOGs at any time.
• Ensure rapid restoration of airworthiness through effective coordination and monitoring of the AOG situation.
• Review and approve short-notice requested aircraft changes.
• Inform the maintenance organisation when changes arise in flight planning.
• Track and maintain records of technical delays.
• Coordinate and support third-party activities as required at outstations.
• Take on special tasks and contribute to cross-departmental projects and the further development of internal processes.
• Completed degree with several years of relevant professional experience.
• Holding a Part-66 CAT B1 or CAT B2 aircraft maintenance licence is desirable.
• An EAT-relevant type rating entry or comparable is desirable.
• Fitness for shift work.
• At least three years' experience in aircraft maintenance or aircraft servicing.
• Knowledge of aviation law (EASA and LBA regulations), airworthiness and operational procedures during flight operations.
• Knowledge of aircraft maintenance intervals, maintenance planning and the scheduling of maintenance work.
• Very good spoken and written English.
• Knowledge of MS Office and of programs such as AIMS, TRAX, AMOS and Netline is desirable.

Benefits

• Supplementary health insurance with a generous budget.