Maintenance Control Center (MCC) Specialist - Troubleshooting

Job Description

About the Company European Air Transport Leipzig GmbH (EAT) is Europe's largest DHL airline. It connects people worldwide and combines flight operations and aircraft maintenance under one roof, creating opportunities for aviation professionals. Role Overview Coordinate all troubleshooting activities and AOG support at EAT and non-EAT outstations, and create task cards for troubleshooting activities at EAT and non-EAT stations. Key Responsibilities Work with Engineering to obtain manufacturer approvals for maintenance measures. Coordinate and align with the Duty Manager, MCC, MOC, Planning, Stores and Engineering. Monitor and analyse defects and fault messages in accordance with the AMM, FIM and manufacturer requirements. Support and carry out troubleshooting activities at EAT and non-EAT outstations. Document troubleshooting activities and the measures taken for recurring defects. Take responsibility for providing all troubleshooting-relevant information to the Duty Manager, Engineering, MCC and MOC. Continuously review deferred defects and delays within the fleet managed by EAT CAMO. Initiate structured troubleshooting measures and follow them through. Support weekend planning. Contribute to cross-departmental projects. Licences & Qualifications Completed university degree with several years of relevant professional experience, or many years of relevant professional experience in aircraft maintenance. Holder of a certifying staff licence under EASA Part-66 AML Category B1 or B2. Experience At least five years' experience in work preparation and planning within aircraft maintenance. Very good spoken and written German and English. Good knowledge of IT applications, particularly MS Office; experience with AMOS and/or TRAX is an advantage. Requirements Strongly systematic and analytical way of thinking. Ability to work effectively even under high pressure. High motivation, flexibility and reliability. Ability to work independently and take personal responsibility. What We Offer A workplace at one of the Great Place to Work employers and the world's most awarded Top Employers 2025. A working environment with international colleagues directly at the airport. Further training opportunities matched to your personal development, and advancement opportunities within the company. Language courses matched to your personal level (German, English). Supplementary health insurance with a generous budget plus various health offers. Company-supported daycare places. Employer-subsidised 24/7 staff canteen and free beverages. Very affordable job tickets for public transport. JobRad bicycle leasing, also available as an e-bike. Parking spaces and free e-charging stations. Discounted flight tickets for private use. Gym and sports activities on the LEJ campus, plus team and company events. Pay according to collective agreement, with the possibility of additional time off. Additional Information How to apply: Submit your full application documents via the online system. The contact person is Magdalena Brockmann, reachable on 0341 / 4499 1792.

Requirements

• Work with Engineering to obtain manufacturer approvals for maintenance measures.
• Coordinate and align with the Duty Manager, MCC, MOC, Planning, Stores and Engineering.
• Monitor and analyse defects and fault messages in accordance with the AMM, FIM and manufacturer requirements.
• Support and carry out troubleshooting activities at EAT and non-EAT outstations.
• Document troubleshooting activities and the measures taken for recurring defects.
• Take responsibility for providing all troubleshooting-relevant information to the Duty Manager, Engineering, MCC and MOC.
• Continuously review deferred defects and delays within the fleet managed by EAT CAMO.
• Initiate structured troubleshooting measures and follow them through.
• Support weekend planning.
• Contribute to cross-departmental projects.
• Completed university degree with several years of relevant professional experience, or many years of relevant professional experience in aircraft maintenance.
• Holder of a certifying staff licence under EASA Part-66 AML Category B1 or B2.
• At least five years' experience in work preparation and planning within aircraft maintenance.
• Very good spoken and written German and English.
• Good knowledge of IT applications, particularly MS Office; experience with AMOS and/or TRAX is an advantage.
• Strongly systematic and analytical way of thinking.
• Ability to work effectively even under high pressure.
• High motivation, flexibility and reliability.
• Ability to work independently and take personal responsibility.
• A workplace at one of the Great Place to Work employers and the world's most awarded Top Employers 2025.
• A working environment with international colleagues directly at the airport.
• Further training opportunities matched to your personal development, and advancement opportunities within the company.
• Language courses matched to your personal level (German, English).
• Company-supported daycare places.
• Employer-subsidised 24/7 staff canteen and free beverages.

Benefits

• Supplementary health insurance with a generous budget plus various health offers.