Crew Controller

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Crew Controller

Salary: 1800-2000 EUR gross

Work model: Onsite

Hours: Full time in shifts

Location: airBaltic Headquarters

Open positions: 1

Ever wondered what unfolds behind the scenes of every flight? Join us as a Crew Controller and play a crucial role in ensuring smooth operations. In this role, you will coordinate crew roster changes, handle any disruptions, maintain meticulous documentation, and facilitate clear communication with crew members. Enjoy the benefits of a shift job for a better work-life balance. Apply now and come under our wing!

We will entrust you to

• Monitor and manage crew assignments in real-time, ensuring that all flights are adequately staffed with the required crew members
• Address and resolve operational disruptions quickly, such as crew sickness, delays, or other unforeseen issues
• Act as the primary point of contact for crew members, providing them with updated schedules, flight changes, and other necessary information
• Ensure that crew schedules comply with regulatory requirements and airline policies regarding duty hours, rest periods, and other legal constraints
• Collaborate with other departments, such as Flight Operations, Ground Operations, and Customer Service to ensure smooth operations
• Maintain accurate records of crew assignments, changes, and disruptions

What you will need to succeed

• At least 1 year work experience
• Strong problem-solving and organizational skills, attention to detail, as well as a high level of accuracy
• Ability to manage stress effectively and maintain focus during emergencies or operational disruptions
• Fluency in English language
• Good communication skills and a willingness to collaborate with others
• Comfortable with software, data entry, analysis, and reporting tools
• Ability to work in shifts

As an advantage

• Previous work experience in the field of aviation industry
• Previous experience with scheduling