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Salary: 2500 - 3000 EUR grossWork model: Onsite or HybridHours: Full timeLocation: airBaltic HeadquartersOpen positions: 1As an Online Booking Channels Manager at airBaltic, you’ll play a key role in shaping our digital sales and customer journey across multiple platforms. This is a chance to showcase your expertise in e-commerce at the leading airline in Baltics, enjoying professional growth opportunities, competitive pay, health insurance, and unique travel benefits along the way.We will entrust you toConversion &amp; Optimization<ul><li>Oversee sales performance across the airBaltic website, mobile app, affiliates, and metasearch platforms</li><li>Track Internet Booking Engine (IBE) funnel performance – sales share, look-to-book ratio, conversion rate, drop-off rate, ancillary attach rate and revenue per booking</li><li>Propose and implement initiatives to improve IBE funnel performance</li><li>Optimize ancillary attach rates to maximize revenue per booking</li></ul>Offers Management<ul><li>Ensure that relevant and accurate flight offers, fares and extra services are consistently displayed on airBaltic.com and the mobile app</li><li>Localize content for key markets (Baltics, Nordics, Western Europe, CIS)</li><li>Leverage AI-driven tools and capabilities to personalize offers and improve sales performance</li></ul>Collaboration<ul><li>Work closely with E-commerce UX &amp; UI, Content and Web Pricing teams, Revenue Management, Digital Marketing, Customer Experience, and IT to improve customer experience from landing page to flight departure delivering seamless digital sales performance</li></ul>What you will need to succeed<ul><li>Higher education in E-commerce, Project Management, Business Management, or related field</li><li>3–5 years experience in E-commerce (airline or travel industry preferred)</li><li>In-depth understanding of airline/travel industry distribution, booking engines and ancillary services merchandising</li><li>Analytical mindset with hands-on experience in Google Analytics, BI dashboards, and Microsoft Clarity</li><li>Experience with A/B testing tools (e.g., Optimizely, Google Optimize, VWO)</li><li>Experience working with Atlassian JIRA and Confluence</li><li>Strong communication and stakeholder management skills</li><li>High level of responsibility, accuracy and attention to detail</li><li>Proven leadership, collaboration, and project management skills to drive initiatives end-to-end</li><li>Fluency in English (additional languages considered an advantage)</li></ul>

1 Office, Operations Job in Riga, Latvia