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<ul><li>Manage the daily/weekly/monthly agenda and arrange new meetings and appointments</li><li>Prepare and disseminate correspondence, memos and forms</li><li>File and update contact information of employees, customers, suppliers and external partners</li><li>Support and facilitate the completion of regular reports</li><li>Develop and maintain a filing system</li><li>Prepare Minutes of Meetings&nbsp;</li><li>Check frequently the levels of office supplies and place appropriate orders</li><li>Make travel arrangements</li><li>Undertake occasional receptionist duties</li></ul>·&nbsp; Familiarity with office organization and optimization techniques·&nbsp; High degree of multi-tasking and time management capability·&nbsp; Excellent written and verbal communication skills in English Language ( Business English ). Excellent written and verbal communication skills in Arabic Language (Preference)·&nbsp; Integrity and professionalism·&nbsp; Proficiency in MS Office

Kuwait Airways

Executive Secretary to Director

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is seeking an experienced and dynamic technical analyst focused on providing support to IT solutioning. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class Aeroplan program.&nbsp; &nbsp; These are exciting times for IT at Air Canada, with several major projects and partnerships underway that will grow our Aeroplan reach. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of the Air Canada’s Loyalty program, in order to create an integrated view of all customer interactions driving processes, continuously delivering benefits to our members and increasing customer satisfaction and revenues.&nbsp;
This position will be reporting to the “Manager, Application Development and Maintenance”. &nbsp;
Responsibilities:
<ul>
<li>Develop and execute API tests using Postman and SOAP UI</li>
<li>Validate Loyalty API responses using various methods such as JSON, XML</li>
<li>Collaborate with the development team to ensure APIs function as expected</li>
<li>Provide functional support to the development team, business owners, internal IT teams and partners that consume iFly services</li>
<li>Provide production and non-production incidents support to triage, qualify and prioritize issues as per the Service level agreement with the vendors.&nbsp;</li>
<li>Collaborate with vendors and internal teams to support implementation, testing, deployment, and monitoring of software enhancements/fix to ensure stability</li>
<li>Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review&nbsp;</li>
<li>Develop user stories based on the identified Business problems&nbsp;</li>
<li>Coordinating with other team members in the organization to create or improve the &nbsp;product and processes.&nbsp;</li>
<li>Create and maintain Functional Specs, Data Flow and Process Documents.&nbsp;</li>
<li>Performing analysis to assess quality, validation and meaning of data.&nbsp;</li>
<li>Communicating analysis results and making recommendations to relevant stakeholders&nbsp;</li>
<li>Support multiple working methodologies such as Hybrid Waterfall/Agile, Agile, Kanban</li>
<li>Provide support for the business analysis and technology/business integration efforts</li>
<li>Provide guidance to the test team in the development of test scripts and analysis of results</li>
<li>Conduct requirement and systems analysis and translate business requirements</li>
<li>Maintains data standard and security measures through the implementation of information technology plans, policies, and standards</li>
</ul>Qualifications <ul>
<li>A relevant University degree/technical certification, and/or relevant experience commensurate to the role&nbsp; </li>
<li>At least 3 years of IT technology or operations experience in a large company preferably in the Loyalty domain would be an asset &nbsp; </li>
<li>Experience of working with Loyalty features; Accruals, Redemptions, Benefits would be an asset </li>
<li>Understanding of ITIL, SDLC, Agile methodologies, Jira, Confluence, UML&nbsp; </li>
<li>At least basic working knowledge of REST/SOAP API, database, software programming&nbsp; </li>
<li>Knowledge of Postman and SoapUI tools </li>
<li>Basic knowledge of database </li>
<li>Accuracy and attention to details.&nbsp; </li>
<li>Excellent communication skills – written and verbal&nbsp; </li>
<li>Solution oriented, demonstrated judgment and decision-making skills&nbsp; </li>
<li>Strong analytical, problem solving and conceptual skills to help collect, measure, organize and analyze data &nbsp; </li>
<li>Knowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills&nbsp; </li>
<li>Self-starter, highly motivated, able to work independently with minimal supervision&nbsp; </li>
<li>Strong team player with a commitment to continuous improvement&nbsp; </li>
<li>Flexible, creative, and responsive to needs of users&nbsp; </li>
<li>Basic working knowledge of FTP protocol, ServiceNow, Jira automation, Gherkin, data visualization software like Power BI or Webfocus (asset) would be an advantage&nbsp; </li>
<li>Experience in vendor management, Certified Associate of Project Management (CAPM) will be a bonus.&nbsp;</li>
</ul>
Conditions of Employment:
<ul>
<li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Analyst, Application Development & Maintenance
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada is seeking an experienced and dynamic technical analyst focused on providing support to IT solutioning. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. These are exciting times for IT at Air Canada, with several major projects underway that will transform its IT landscape. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the evolution of Air Canada’s growth to create an automated and integrated view of all customer interactions driving processes, continuously delivering customer insights and increasing customer satisfaction and revenues. This position will be reporting to the Manager, Application Development and Maintenance.&nbsp; Responsibilities
<ul>
<li>Manage and maintain business applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology, and practices for evolution of processes &amp; optimization of applications.</li>
<li>Analyze, troubleshoot and resolve IT issues related to application and hardware.</li>
<li>Provide technical support for a range of IT systems and associated technology.</li>
<li>Work closely with relevant stakeholders and the data streams to understand the business needs, elicit requirements, write, and review the requirements.</li>
<li>Collaborate and coordinate with the test team, vendors, and internal users to develop, evaluate, install, and test software enhancements.</li>
<li>Participate in the implementation and integration of customer facing IT systems and technology.</li>
<li>Design, develop, execute comprehensive test plans and user stories based on identified business problems.</li>
<li>Track and report on testing progress and results.</li>
<li>Coordinating with other team members in the organization to create or improve the data workflows.</li>
<li>Ensure compliance with all relevant IT security regulations and policies.</li>
<li>Create functional specs, data flow and process documents, and test reports.</li>
<li>Review the sensitive interaction data on an on-going basis.</li>
<li>Performing analysis to assess quality and meaning of data.</li>
<li>Building a reliable and performant database for reporting.</li>
<li>Communicating analysis results and making recommendations to relevant stakeholders.</li>
<li>Provide support for the business analysis and technology/business integration efforts.</li>
<li>Conduct requirement and systems analysis and translate business requirements.</li>
<li>Support multiple working methodologies such as Hybrid, Agile, DevOps.</li>
<li>Maintaining and updating technical documents, test scripts, flowcharts, and procedures.</li>
</ul>Qualifications <ul>
<li>A relevant University degree/technical certification, and/or relevant experience commensurate to the role. </li>
<li>3-5 years of IT technology or operations experience in a large company preferably in the Transportation/Airline. </li>
<li>Understanding of ITIL, SDLC, Agile methodologies, Jira, and cyber security risk management frameworks are assets. </li>
<li>Knowledge of basic computer programs and concepts such as scaling, database analysis, system logs, and software interfaces. </li>
<li>Excellent analytical and problem-solving skills.</li>
<li>Excellent accuracy and attention to detail. </li>
<li>Strong communication skills both written and oral as well as interpersonal skills. </li>
<li>Solution oriented, demonstrated judgment and decision-making skills. </li>
<li>Strong analytical, problem solving and conceptual skills, strong mathematical skills to help collect, measure, organize and analyze data. </li>
<li>Knowledge with testing methodologies, user acceptance testing, quality assurance testing, and has impact assessments skills. </li>
<li>Self-starter, highly motivated, able to work independently with minimal supervision. </li>
<li>Strong team player with a commitment to continuous improvement. </li>
<li>Flexible, creative, and responsive to needs of users. </li>
<li>Knowledge of airline/departure control system application is an asset </li>
<li>Strong knowledge of all facets of the Airline operation is desirable.</li>
</ul>
Conditions of Employment:
<ul>
<li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Analyst, Application Development and Maintenance - Digital Operations 
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada, ranked among the top five most attractive companies to work for in Canada is seeking a Manager, Strategic Procurement – Transformation &amp; Efficiency who will be based at our Montreal Headquarters. The Strategic Procurement (SP) organization is comprised of several Category Management teams and a Centre of Excellence (COE) group. The successful candidate will report to the Director, Strategic Procurement – Centre of Excellence. Given the cross-functional nature of procurement at Air Canada, the COE is responsible for the delivery of support services to Category Management teams such as Market Intelligence, Data Analytics, Contract Management, Process Improvement, Tools, Procurement technology, Contract Lifecycle Management, and Procurement Master Data. Key Responsibilities&nbsp; The Manager, Strategic Procurement – Transformation &amp; Efficiency, will be responsible for the development and deployment of highly effective Procurement strategies and in charge of planning, developing, executing, assessing, and reporting strategies to advance Air Canada’s procurement maturity level. Executing these strategies will entail project management, change management, process optimization and continuous improvement, governance and reporting and stakeholder management.&nbsp; The successful candidate will act as one of the key ambassadors of, and change agents for, Strategic Procurement. In greater detail, key areas of responsibility include the following:
<ul>
<li>Delivery of various strategic initiatives and projects, working with stakeholders, project resources, technical, subject matter and other experts. Example of such projects are:
<ul>
<li>Identification and implementation of cost savings and cost avoidance initiatives in support of overall margin improvement activities</li>
<li>Set-up of policies and procedures related to procurement activities and compliance monitoring</li>
<li>Rollout of Procurement technology&nbsp;</li>
<li>Third Party Risk Management</li>
<li>Supply Chain Digitalisation&nbsp;</li>
<li>Contract Lifecycle Management</li>
<li>Any continuous Improvement opportunities to transform the Procurement function at Air Canada</li>
</ul>
</li>
<li>Lead People/Process/Technology transformation activities for internal and external stakeholders &nbsp;
<ul>
<li>Define and develop project plans that shape the overall approach, implementation and sustainment of change management activities including the management of these activities for internal and external stakeholders &nbsp;
<ul>
<li>Build and sustain long-term relationships with key stakeholders at all levels through effective leadership skills, a solid understanding of procurement processes and a commitment to learn their business, objectives and needs&nbsp;</li>
<li>Build buy-in of proposed organization, people or technology changes&nbsp;</li>
</ul>
</li>
<li>Design and execute plans&nbsp;
<ul>
<li>Vis-à-vis internal stakeholders : &nbsp;
<ul>
<li>Lead meetings and workshops to drive transformation efforts&nbsp;</li>
<li>Create and issue communication material&nbsp;</li>
<li>Design and administer training and train-the-trainer&nbsp;</li>
<li>Coordinate ambassador network&nbsp;</li>
</ul>
</li>
<li>Vis-à-vis external stakeholders : &nbsp;
<ul>
<li>Lead rollout efforts including establishing wave plans and ramp-up plans&nbsp;</li>
<li>Responsible for supplier communication planning and execution&nbsp;</li>
<li>Prepare materials to ensure external stakeholders understand the scope, approach, processes, and specific requirements&nbsp;</li>
</ul>
</li>
</ul>
</li>
</ul>
</li>
<li>Accountable for the development and governance of procurement policies, structure, procedures, processes, templates and tools of new strategic initiatives and projects:
<ul>
<li>Ensure that new processes are documented and that changes are communicated to those affected</li>
<li>Review and update policies and procedures periodically as a consequence of new projects</li>
</ul>
</li>
</ul>
Additional responsibilities
<ul>
<li>May entail people management to grow and maintain benefits of approved projects.</li>
<li>Responsible for KPIs design and reporting to ensure the effectiveness of the Strategic Procurement activities and support stakeholders in their continuous improvement journey.</li>
<li>Perform any other Procurement related duties as assigned.</li>
</ul>Qualifications A strong entrepreneurial spirit and desire to learn are essential in this role. The successful candidate must possess strong project management, communication and presentation skills. Collaboration, diplomacy and tact are also central as the role entails engaging, representing and motivating a variety of stakeholders with divergent perspectives, objectives and interests. The individual must have excellent organization skills and the flexibility to adapt to a continuously evolving environment. Finally, the successful candidate will enjoy working in an environment where everyday challenges will include finding common grounds between multiple stakeholder groups and finding creative ways to gain alignment such that all parties can succeed. In addition to a University degree in a relevant field of study (business, math, engineering, and supply chain) the successful candidate will demonstrate excellent analytical skills plus the ability to multi-task, work under pressure, and accommodate changing priorities. Proficiency with Microsoft Office software (Word, Excel, and PowerPoint) is required. Experience in Procurement operations, Strategic Sourcing and Contract Management would be an asset as well as in Ariba solution implementation. Due to the confidential nature of our work, a high degree of professionalism and discretion is required.&nbsp; Flexibility with work hours and occasional travel may also be necessary.&nbsp; Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>
Linguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Manager, Strategic Procurement - Transformation & Efficiency
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Program Manager is responsible for working with key Business Units within Air Canada Maintenance to ensure proper program management structures, staffing, and funding in order to achieve successful program and/or project delivery of aircraft related initiatives. The Program Manager offers a variety of project management tools and techniques to ensure successful implementation strategies and controls. The Position is reporting to the Manager, Aircraft Modification and Upgrade Programs.&nbsp;
Responsibilities:
<ul>
<li>Work with the Air Canada Maintenance Business Units to ensure successful project delivery,&nbsp;</li>
<li>Work with stakeholders to define and implement project structure, scoping and planning, change management, trouble reporting, issue tracking, status reporting and other key functions that are part of the project management lifecycle&nbsp;</li>
<li>Provide leadership on the project initiatives&nbsp;</li>
<li>Work with external advisors and Business Units to leverage best practices on project management tools and techniques</li>
<li>Work with other Managers to identify and resolve inter-branch and inter-program issues and priorities related to cost savings initiatives/projects&nbsp;</li>
<li>Work to provide program updates through charts/graphs and other presentation formats</li>
</ul>Qualifications <ul>
<li>Project and Program Management experience&nbsp; </li>
<li>PMI Certification or the equivalent an asset&nbsp; </li>
<li>Bachelor's degree or MBA or equivalent </li>
<li>Requires in depth expertise and knowledge of Program Management principles and techniques to propose and implement different types of solutions within Business Units&nbsp; </li>
<li>Airline operations experience (an asset)&nbsp; </li>
<li>Aircraft import and export experience (an asset)</li>
</ul>
Conditions of Employment:
<ul>
<li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.


    Program Manager
  

Description Trans-Canada Capital (TCC) is an asset management firm specializing in innovative investment strategies for institutional investors. Since 2009, the team has successfully managed the pension assets of Air Canada, one of the largest corporate pension plans in the country. Over the years, we have earned an enviable reputation by generating superior returns through strategies focusing on alpha generation in a rigorous risk-controlled framework. With C$27 billion in assets under management (inclusive of leverage), more than 100 investment professionals based in Montreal and Toronto, and a complete range of alternative solutions, TCC is well positioned to meet the needs of institutional investors seeking steady returns.
Reporting to the Senior Director, Portfolio Construction &amp; Risk, we are currently seeking a Portfolio Construction Analyst / Senior Analyst to join the Portfolio Construction &amp; Risk team to contribute to portfolio analysis and research activities, as well as to the elaboration of tools, reports and processes aiming at improving firm-wide portfolio construction.&nbsp;
The candidate will choose TCC because of its collaborative work environment, its innovative approach to asset management, the sophistication and diversification of its investment strategies, its growth potential, the tight-knit relationship amongst the investment teams and the competitiveness of its total compensation package.&nbsp;
This is a hybrid position requiring at least 3 days per week at our office in downtown Montreal.&nbsp;
Role and Responsibilities:&nbsp;
<ul>
<li>Contribute to portfolio construction analysis and portfolio research activities, including impact analysis of trades considered to be added to the portfolio&nbsp;</li>
<li>Assist in the development of tools, reports and processes aimed at improving portfolio construction and risk management across the firm’s mandates&nbsp;</li>
<li>Analyze portfolio positioning and recommend transactions to optimize portfolios and strategies&nbsp;</li>
<li>Perform quantitative and qualitative investment research projects to refine portfolio understanding and improve portfolio exposures and diversification&nbsp;</li>
<li>Assist in the risk analysis of various investment strategies, recommend improvements&nbsp;</li>
<li>Maintain close inter-departmental ties, including with Traders, Portfolio Managers, IT and Operations teams&nbsp;</li>
<li>Additional tasks required by the position</li>
</ul>Qualifications <ul>
<li>Bachelor’s degree in a STEM field, Master’s degree preferred&nbsp;</li>
<li>CFA, CAIA, FRM, PRM and/or actuarial professional designation, an asset&nbsp;</li>
<li>Minimum 2 years of relevant industry experience, specific role/title will depend on experience level&nbsp;</li>
<li>Strong programming skills (Python, Matlab, R, C++, SQL, Java, etc.) and experience with Excel/VBA&nbsp;</li>
<li>Strong analytical skills&nbsp;</li>
<li>Rigorous, disciplined and well organized&nbsp;</li>
<li>Excellent team player, yet autonomous and dynamic work style&nbsp;</li>
<li>Desire to keep up with the latest developments in portfolio construction and quantitative research&nbsp;</li>
<li>Bilingual (spoken/written) French and English, essential</li>
</ul>
Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>
Linguistic Requirements
Bilingual (English and French)
diversity and Inclusion
Trans Canada Capital Inc. is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Trans Canada Capital Inc. thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Analyst - Senior Analyst Portfolio Construction - Trans-Canada Capital
  

Description Trans-Canada Capital (TCC) is an asset management firm specializing in innovative investment strategies for institutional investors. Since 2009, the team has successfully managed the pension assets of Air Canada, one of the largest corporate pension plans in the country. Over the years, we have earned an enviable reputation by generating superior returns through strategies focusing on alpha generation in a rigorous risk-controlled framework. With C$27 billion in assets under management (inclusive of leverage), more than 100 investment professionals based in Montreal and Toronto, and a complete range of alternative solutions, TCC is well positioned to meet the needs of institutional investors seeking steady returns.
Reporting to the Senior Director, Portfolio Construction &amp; Risk, we are currently seeking a Risk Analyst to join the Portfolio Construction &amp; Risk team responsible to contribute to the development of analytics, processes and reporting tools in order to manage risk across TCC portfolios.
The candidate will choose TCC because of its collaborative work environment, its innovative approach to asset management, the sophistication and diversification of its investment strategies, its growth potential, the tight-knit relationship amongst the investment teams and the competitiveness of its total compensation package.
This is a hybrid position requiring at least 3 days per week at our office in downtown Montreal.
Role and Responsibilities: 
<ul>
<li>Assist in the development of tools, reports and processes aimed at improving portfolio risk monitoring and portfolio construction processes&nbsp; </li>
<li>Contribute to the analysis and quantification of the risks of different investment strategies </li>
<li>Maintain close inter-departmental ties, including with Traders, Portfolio Managers, IT and Operations teams </li>
<li>Additional tasks required by the position</li>
</ul>Qualifications <ul>
<li>Bachelor’s degree in a STEM field, Master’s degree preferred FRM, PRM, CFA, CAIA and/or actuarial professional designation, an asset </li>
<li>Minimum 1 year of relevant industry experience </li>
<li>Strong programming skills and interest (Python, SQL, R, C++, Java, etc.), as well as data modeling </li>
<li>Interest in developing data visualization tools (Streamlit, PowerBI, etc.) </li>
<li>Strong analytical skills </li>
<li>Rigorous, disciplined and well organized </li>
<li>Excellent team player, yet autonomous and dynamic work style </li>
<li>Bilingual (spoken/written) French and English, essential</li>
</ul>
Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>
Linguistic Requirements
Bilingual (English and French). This position requires proficiency in a language other than French to provide support to clients and employees located outside Quebec or who require services in a language other than French.
Diversity and Inclusion
Trans Canada Capital Inc. is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Trans Canada Capital Inc. thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Analyst Risk - Trans-Canada Capital
  

Description Trans-Canada Capital (TCC) is an asset management firm specializing in innovative investment strategies for institutional investors. Since 2009, the team has successfully managed the pension assets of Air Canada, one of the largest corporate pension plans in the country. Over the years, we have earned an enviable reputation by generating superior returns through strategies focusing on alpha generation in a rigorous risk-controlled framework. With C$27 billion in assets under management (inclusive of leverage), more than 100 investment professionals based in Montreal and Toronto, and a complete range of alternative solutions, TCC is well positioned to meet the needs of institutional investors seeking steady returns.
Reporting to the Manager, Data Management, we are currently seeking a Analyst to join the Data Management team responsible for overseeing the end-to-end data management process, ensuring data quality, integrity, and proper utilization. This role requires a strong understanding of data governance, master data management, investment valuation process, financial products and the ability to collaborate with various teams to meet the organization's data needs.
The candidate will choose TCC because of its collaborative work environment, its innovative approach to asset management, the sophistication and diversification of its investment strategies, its growth potential, the tight-knit relationship amongst the investment teams and the competitiveness of its total compensation package.
This is a hybrid position that has a 6am starting time. The position is based in downtown Montréal.
Role and Responsibilities:
<ul>
<li>Establish and enforce rigorous data quality standards and best practices.</li>
<li>Assess and improve the quality of data through data profiling and validation processes.</li>
<li>Proactively communicate with stakeholders to understand their data needs and expectations and inform them of data issues.</li>
<li>Conduct constant monitoring of data quality, identifying and addressing issues in a timely manner.</li>
<li>Understand and implement data governance policies and procedures to maintain data quality and integrity.</li>
<li>Investigate valuation issues or any pricing errors by performing deep-dive analysis of the operating procedure and/or systems workflow, and implement a corrective action plan, if required.</li>
<li>Provide support to the firm’s data analysts and portfolio managers, ensuring they have access to clean and reliable data.</li>
<li>Establish and maintain key performance indicators (KPIs) for data quality and generate reports for stakeholders and management.</li>
<li>Ensure comprehensive documentation of the corporate data environment, including data models, data dictionaries, and metadata, to provide clear insights for data consumers.</li>
<li>Collaborate with stakeholders to understand their documentation needs and tailor documentation accordingly.</li>
<li>Validate financial data before the beginning of the trading day</li>
<li>Investigate financial product valuation to ensure the adequacy of prices and metrics</li>
<li>Collaborate with stakeholders to establish validation criteria on a diversified array of financial products, indices and other market data.</li>
</ul>Qualifications <ul>
<li>Bachelor's degree Finance, or a related quantitative field; Master's degree preferred.</li>
<li>4 years of experience in data management, with a focus on asset management, financial services, or pricing/valuation.</li>
<li>Experience with financial and trading systems (Bloomberg, Bloomberg AIM, Eagle, Burgiss etc.).</li>
<li>Understanding of financial markets, instruments, and market data.</li>
<li>Understanding of data governance and master data management principles.</li>
<li>Proficiency in SQL and relational databases.</li>
<li>Experience with ETL processes</li>
<li>Familiarity with relevant regulatory requirements and industry standards for data management.</li>
<li>CFA completed or in progress</li>
<li>Independent</li>
</ul>
Skills:
<ul>
<li>Excellent communication and interpersonal skills, with the ability to collaborate across departments.</li>
<li>Analytical skills and critical thinking</li>
<li>Results-oriented</li>
<li>Excellent team player</li>
<li>Strong communication skills in both French and English (required)</li>
<li>Detail oriented</li>
<li>Reliable</li>
</ul>
Conditions of Employment:
<ul>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>
Linguistic Requirements
Bilingual (English and French). This position requires proficiency in a language other than French to provide support to clients and employees located outside Quebec or who require services in a language other than French.
Diversity and Inclusion
Trans Canada Capital Inc. is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Trans Canada Capital Inc. thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Analyst, Data management - Trans-Canada Capital
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
As a Customer Experience Manager – Airports, you will play an important leadership role in our ambition to become a top ten global airline. &nbsp;Your priority will be to ensure the airline safely delivers on and exceeds our customers’ expectations of their Air Canada experience. By creating a safe, positive, and accountable environment, your dedication to customer service excellence and glowing hearted hospitality will allow you to anticipate and deliver on our customers’ needs, while providing proactive and empathetic leadership to our team. &nbsp;
The Customer Experience Manager role will provide the opportunity to work in various areas such as: &nbsp;Station Operations, Airside/Ramp/Apron Operations, Baggage Services, Staff Deployment/Planning &amp; In-Terminal Operations as well as interactions and oversight over Third Party service vendors, GHAs. In all areas you will be managing both our customers experience and providing leadership to our unionized employees (IBT)
Responsibilities
<ul>
<li>Representing our brand and company vision for customer service excellence;&nbsp;</li>
<li>Understanding our internal and external customers by anticipating needs and delivering on promises;</li>
<li>Caring for our customers in difficult situations;</li>
<li>Building and nurturing trusting relationships. Fostering employee development by empowering, coaching, and supporting our team to be their very best,&nbsp;</li>
<li>Managing front line unionized employees belonging to IBT</li>
<li>Working indoors or outdoors if applicable;</li>
<li>24-hour Airport operations will require shift work/weekends and holidays</li>
</ul>Qualifications <ul>
<li>Possess at least a high school diploma </li>
<li>A minimum of two years previous people management experience; </li>
<li>Managerial Courage to make difficult decision to ensure operational integrity, safety, and an on-time performance; </li>
<li>Ability to work flexible schedules (24-hour Airport Operation/ Shift work/Weekends and Holidays); </li>
<li>Ability to successfully obtain Airport specific badging and seals (Security clearance and USCBP clearance required)&nbsp; </li>
<li>Ability to lift 50lbs;</li>
<li>Ability to walk long distances and stand for long periods; </li>
<li>Effective Decision Making in a timely manner during stressful situations</li>
<li>Strong interpersonal skills (organizational, team oriented &amp; focused) </li>
<li>Entrepreneurial &amp; self-managed abilities; </li>
<li>A genuine passion for creating and leading a global top ten Airline customer and employee experience; </li>
<li>Ability to develop trust and rapport while providing employees performance coaching; </li>
<li>An entrepreneurial, energetic and tenacious attitude;&nbsp; </li>
<li>Ability to adapt to new technology and to share that knowledge; </li>
<li>Customs Seal required and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent. </li>
<li>Security clearance and USCBP clearance required.</li>
</ul>
Conditions of Employment:
<ul>
<li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Customer Experience Manager - Airports
  

Description Location: Montreal, QC&nbsp;(Onsite) &nbsp; Starting Salary: $42.29/hour   &nbsp; Branch: Airports North America &nbsp; Category: Unionized (IAMAW)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.&nbsp;
The Ground Support Equipment Technical instructor designs, develops, implements, and evaluates formal and informal in-house training programs and coordinates and oversees outside training providers for all GSE employees. This position is responsible for maintaining and updating the department’s technical publications library and documentation. The GSE Technical Trainer is frequently called upon to research and make recommendations regarding fleet technical issues and to perform on-job training and mentoring of mechanics. This position will be required to work modified hours per day, change shifts and/or days off to perform the required training on an as-needed basis.
Tasks / Responsibilities:
<ul>
<li>Act as a subject matter expert in the development of courseware in compliance with Company &amp; the applicable regulatory standards</li>
<li>On-Boarding new Air Canada GSE employees</li>
<li>Design, prepare and conduct training orientations, training courses and workshops to ensure staff receives appropriate training as required to ensure legislative compliance as well as improve and maintain skills and abilities.</li>
<li>Plans and delivers technical training programs related to work standards, processes, and production control systems Technicians, Mechanics, Helpers, and Supervisor</li>
<li>Conducts inspections and assists with the investigation and resolution of safety issues,</li>
<li>Research, develop, recommend, and implement appropriate fleet training and compliance policies and procedures to improve compliance and service.</li>
<li>Assist in the development of internal systems to track staff training records and ensure compliance.</li>
<li>Assists with maintenance of updated content for the website and the technical resource library of services, parts, and repair manuals for all vehicles maintained at Air Canada.</li>
<li>Evaluate and recommend appropriate action on manufacturer technical service.</li>
<li>Updates and tracks Diagnostic laptops and software, ensuring all laptops are up to date</li>
</ul>
Your benefits&nbsp;
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:&nbsp;
<ul>
<li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.&nbsp;</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.&nbsp;</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul>
<li>Must meet the occupational standards for the subject to be taught</li>
<li>Have the minimum qualifications and experience as prescribed by the Company </li>
<li>Have the ability to instruct and deliver technical training using various methods andstrategies </li>
<li>Completion of secondary school with additional vocational or technical training, ideally in the adult training model – or any combination of education, training and experience deemed equivalent.</li>
<li>Minimum four (2) years’ experience with GSE equipment.</li>
<li>Certifications or Designations: Completion of a training and apprenticeship program in Automotive Service Technicians (310S) or Truck &amp; Coach Technicians (310T) is mandatory. </li>
<li>Experience with creating, administering, and delivering training programs, including facilitating classroom instruction, conducting training needs assessment, and evaluating training programs.</li>
<li>Leadership abilities to coach and guide GSE Technicians, Mechanics, Helpers, and supervisors</li>
<li>Interpersonal, diplomacy, oral/written/presentation skills to monitor and deliver training programs.</li>
<li>Work inside and outside in all weather conditions. Working around fumes, odors, and dust in an occasionally high-noise environment, with appropriate personal protective equipment.</li>
<li>Shall be able to work and travel various shifts and locations</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position</li>
</ul>
Linguistic Requirements &nbsp;  &nbsp; Bilingual (English and French).  &nbsp;
 &nbsp; Diversity and Inclusion &nbsp;
  &nbsp;
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. &nbsp;
  &nbsp;
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. &nbsp;  &nbsp; Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. &nbsp;

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