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Position SummaryThe Safety and Compliance Monitoring Manager plays a critical role that requires approval from the local CAA. The primary responsibility of this position is to facilitate hazard identification, risk analysis, and management, offering guidance on safety matters as well as overseeing the compliance monitoring processes to ensure the Company aligns with regulatory requirements, international standards, and organizational policies. One key aspect of the role involves conducting annual reviews of the Compliance Monitoring System, training policies, and procedures in collaboration with the Accountable Manager. The manager also provides an independent assessment of correction and essential information for the management evaluation of the compliance monitoring system, reporting directly to the Accountable Manager. In addition, the Safety and Compliance Monitoring Manager supervises auditors, focusing on matters related to quality assurance. This role extends to having access to all parts of the operator's organization and, when necessary, to any subcontractor's organization. The Safety and Compliance Monitoring Manager is appointed by the Accountable Manager and must be approved by the country’s CAA. Key Responsibilities The Safety and Compliance Monitoring Manager: • Maintains the management process of hazard registers, risk assessment, safety risk mitigation, Safety Bulletin, and researches Safety Information based on regulation updates and identified trends. • Establishes and maintains the Emergency Response Plan (ERP) for the AOC and ensures implementation of ERP drills and exercises. • Develops and maintains oversight policy for the Airline manuals and operational control of approval process for OMs. • Provides safety reports on safety performance, occurrence reporting, and monitors safety performance indicators (SPI). • Ensures communication and coordination with operational managers in the management of operational risk. • Disseminates information to management and non-management operational personnel to ensure awareness of relevant quality assurance issues and results. • Schedules internal audits and risk management processes to verify that the Airline carries out its tasks in accordance with regulatory requirements, international standards, and organizational policies. • Conducts annual reviews of the Compliance Monitoring System, training policies, and procedures with the Accountable Manager. • Audits subcontractors to ensure compliance with requirements. • Verifies corrective actions are taken and evaluates their effectiveness. • Establishes, implements, maintains, and develops a quality system. • Verifies that standards required by the competent authority and any additional requirements defined by the Company are carried out and met under the supervision of relevant nominated persons. • Plans and conducts audits and inspections, identifies problems or deficiencies, and proposes alternative solutions in corrective action plans. • Cooperates with local CAA/AIAS and any other regulatory body on safety and compliance matters. • Is responsible for implementing, maintaining, and administering the SMS throughout the organization on behalf of the AM and senior management. • Develops and amends necessary Department manuals (SMSM, CMM, ERPM, MSM) and associated procedures. • Evaluates SAFA Reports and Controls Corrective Actions Plan/Measures. • Informs local CAA on SAFA Reports. • Monitors and assures that identified deficiencies are corrected by responsible line management and that changes are effective. • Provides management with regular reports and information on audit and inspection results and actions taken as a basis for formal management evaluation of the effectiveness of the compliance monitoring system. • Plans and ensures adequate training of auditors and all employees involved in quality assurance tasks. • Promotes a corporate culture in which quality and safety are the first priorities in all activities. • Ensures communication and coordination with operational managers in the management of operational risk. • Ensures the performance of the quality assurance program. • Performs internal safety investigations of serious incidents and/or accidents as appointed by the Accountable Manager. Safety Duties and Responsibilities: The Safety and Compliance Monitoring Manager is responsible to the Accountable Manager to support the activities for the safe operation of the Airline through auditing. In discharging this accountability, the manager ensures that: • Safety considerations are given the foremost priority in the audited activities. • The explicit Safety Policy and procedures are applied in accordance with Airline’s Safety Management System. • The organization is compliant with all applicable regulations and standards. • The safety and operational performance of the Safety and Compliance Department is monitored and optimized. • All department staff are aware of and accountable for their safety performance. • Staff are trained, qualified, and competent to discharge their safety-related obligations. • Human resources management facilitates safe operations.Key Requirements and Qualifications:︁︌︇️️︀︊︂​︈︎︍️​︁︁️︀​︋︎︄︈​︄︂︄︎︍︁︂︀︀︊︌︅ Education and Experience: • Master’s degree in aviation management (related field). • Minimum 3 years working in AOC for EASA approved companies or at least 5 years working in compliance department of EASA approved airlines. • Knowledge of industry standards and best practices in commercial aviation. Soft Skills: • Excellent problem-solving and critical thinking abilities. • Exceptional communication skills (written and verbal) in English. • Strong organizational skills and attention to detail. • Ability to work independently and as part of a cross-functional team. • Proactive, self-motivated, and results-oriented with a strong sense of ownership. • Ability to work under pressure and manage multiple priorities in a dynamic startup environment.

European Airline

Safety and Compliance Monitoring Manager

<h3>Company Description</h3>

Neos, an Italian airline part of&nbsp;Alpitour World, operates scheduled domestic, international and intercontinental flights to Europe, America, Africa and Asia and is a reference point in guaranteeing Italy quality connections for over twenty years. Being part of the Neos team means representing the Italian excellence that flies, which makes innovation, efficiency and customer focus its main assets.

<h3>Position</h3>

Neos is looking for&nbsp;Not Certified Flight Attendants&nbsp;for its Milan Malpensa base.

Do you consider yourself to be a dynamic, highly motivated, customer-oriented person and above all eager to pursue a challenging career in the aviation sector?

Take off with us! The selected candidates will be sent to a training internship lasting approximately four months with the aim of integrating into the workplace.

<h3>Requirements</h3>

<ul>
	<li>Aged 18 or over;</li>
	<li>Valid EU passport;</li>
	<li>High school degree (no specific address);</li>
	<li>Height not less than 165 cm (ability to reach 212 cm on tiptoe with arms outstretched) without shoes or other kind of support;</li>
	<li>Fluent knowledge of Italian and English (minimum level B1);</li>
	<li>No tattoos/piercings on parts of the body that are visible when wearing uniform;</li>
	<li>Absence of a criminal record;</li>
	<li>Category B driving licence;</li>
	<li>Good visual acuity (contact lenses allowed);</li>
	<li>Good swimming capacity;</li>
	<li>Accurate image;</li>
	<li>Predisposition to interpersonal relationships;</li>
	<li>Ability to work effectively even under pressure;</li>
	<li>Attitude to group work;</li>
	<li>Flexibility, punctuality, proactivity and adaptability;</li>
	<li>Willingness to work on shifts, also night ones.</li>
	<li>Willingness to undergo vaccination against yellow fever.</li>
</ul>

Flight Attendant

Cabin Crew Member (based in Larnaca)Division: Flight OperationsDepartment: Cabin Crew MembersLocation:&nbsp;Larnaca, CyprusType of Employment:&nbsp;Full-time About usAEGEAN, based in Athens, Greece, is a member of the Star Alliance Group since 2010 and a proud winner of 15 SKYTRAX World Airline awards for ‘Best Regional Airline in Europe’. Our employees have been instrumental in our success, through seeking to channel their energy and motivation into the challenging industry of aviation, providing services of high standards across all travel stages and contributing to the continuous improvement of our products. We are looking for enthusiastic, talented and dedicated individuals who can drive our organization forward.If you wish to explore the exciting world of aviation, join our team!About the roleThere is currently a job opening Cabin Crew Member based in Larnaca, in the Flight Operations Department. As Cabin Crew Member your role is to ensure passengers comfort and safety during flight and provide excellent in-flight service. You create a pleasant flight experience for our guests and help passengers enjoy their time aboard and feel the Greek philoxenia. Working at AEGEAN is a unique experience in a cooperative, multicultural environment. Our company offers a structured professional training as a Cabin Crew Member, education in aviation safety and security, National/EU aviation legislation, as well as further career opportunities for development within the organization.You fit, if you cover the following requirements:<ul><li>High school graduate</li><li>Preferably holding a University degree</li><li>Fluency in English (written and spoken)</li><li>Additional language knowledge (either French, Russian, Italian or German) is an asset</li></ul>If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated </li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets </li></ul>If you are positive, confident and have a genuine passion for helping others, send us your application now!Your application shall contain your CV including a recent passport photo.All applications will be treated as strictly confidential. Please note that only shortlisted candidates will be contacted.Keep on following us to find a job opening that matches your profile. -

Cabin Crew Member (based in Larnaca)

Cabin Crew Member (based in Athens)Division: Flight OperationsDepartment: Cabin Crew MembersLocation:&nbsp;Athens International Airport, Building 57, Spata&nbsp; Type of Employment:&nbsp;Full-time About usAEGEAN, based in Athens, Greece, is a member of the Star Alliance Group since 2010 and a proud winner of 15 SKYTRAX World Airline awards for ‘Best Regional Airline in Europe’. Our employees have been instrumental in our success, through seeking to channel their energy and motivation into the challenging industry of aviation, providing services of high standards across all travel stages and contributing to the continuous improvement of our products. We are looking for enthusiastic, talented and dedicated individuals who can drive our organization forward.If you wish to explore the exciting world of aviation, join our team!About the roleThere is currently a job opening Cabin Crew Member based in Athens, in the Flight Operations Department. As Cabin Crew Member your role is to ensure passengers comfort and safety during flight and provide excellent in-flight service. You create a pleasant flight experience for our guests and help passengers enjoy their time aboard and feel the Greek philoxenia. Working at AEGEAN is a unique experience in a cooperative, multicultural environment. Our company offers a structured professional training as a Cabin Crew Member, education in aviation safety and security, National/EU aviation legislation, as well as further career opportunities for development within the organization.You fit, if you cover the following requirements:<ul><li>High school graduate</li><li>Preferably holding a University degree</li><li>Fluency in Greek and English (written and spoken)</li><li>Additional language knowledge (either French, Russian, Italian or German) is an asset</li></ul>If you pursue your career journey with AEGEAN, on top of a challenging job, we offer:<ul><li>A working environment where you feel valued and appreciated </li><li>Excellent career and development opportunities within the organization</li><li>Flight tickets </li><li>Private health insurance scheme</li></ul>If you are positive, confident and have a genuine passion for helping others, send us your application now!Your application shall contain your CV including a recent passport photo.All applications will be treated as strictly confidential. Please note that only shortlisted candidates will be contacted.Keep on following us to find a job opening that matches your profile. -

Cabin Crew Member (based in Athens)

Job Position Summary:

<ul type="disc">
	<li>To&nbsp;be the Brand Ambassador of&nbsp;Akasa&nbsp;Air and&nbsp;provide excellent service to customers while ensuring their safety, security&nbsp;and comfort throughout the flight. 
	&nbsp;</li>
</ul>

Key Responsibilities: 
&nbsp;

<ul type="disc">
	<li>Strictly adhere to and remain conversant &amp; compliant to set standard operating procedures as per the Government, DGCA and in Company Manuals. 
	&nbsp;</li>
	<li>Maintain current knowledge of rules and regulations and procedures for the operations of the aircraft. Keep abreast with the latest safety &amp; service circulars / notices / procedures / campaigns &amp; promotions. 
	&nbsp;</li>
	<li>Strict adherence to company grooming &amp; turn out standards. Be responsible and present a professional image whilst on duty and on layovers. 
	&nbsp;</li>
	<li>Responsible for validity of mandatory and regulatory trainings &amp; documents, their timely issue, renewal and extension. 
	&nbsp;</li>
	<li>Responsible to conduct inflight sales and continuously increase ancillary revenue. As a salesperson, you must always promote the airline as a brand and share various options available to the customer, thereby ensuring the Akasa Air Experience is demonstrated, Customer’s overall experience is enhanced. 
	&nbsp;</li>
	<li>Ensure service delivery is efficiently organized and consistently delivered by crew to meet and exceed customer expectations. Finesse and presentation are of paramount importance. Pay special attention to customers requiring special assistance with reduced mobility, elderly, un-accompanied minors, mothers with infants / children. 
	&nbsp;</li>
	<li>Make every effort to see that the customer is comfortable and always show that you care for them. Always maintain a high level of enthusiasm and your passion for customer care must be visible to all. 
	&nbsp;</li>
	<li>Take a detailed galley handover and ensure all sales stock, pre-booked meals and other catering uplifts are as per catering documents. 
	&nbsp;</li>
	<li>Maintain good public relations in the cabin by engaging positively &amp; proactively with the customers (Be the Brand Ambassador). 
	&nbsp;</li>
	<li>Ensure On-Time Performance is maintained. 
	&nbsp;</li>
	<li>Maintain a high level of self-discipline at all times when on duty and strictly adhere to the cabin crew code of conduct. Ensure the focus is on customer safety, security and comfort. 
	&nbsp;</li>
	<li>Responsible for checking, safeguarding and return of all company equipment&nbsp;and unused catering supplies.&nbsp;Responsible for the cleanliness &amp; tidiness of aircraft cabin, lavatories and galleys. Monitor the cabin throughout the flight. 
	&nbsp;</li>
	<li>Responsible to report all issues / discrepancies / non-compliances / cabin &amp; galley defects to the Inflight Manager. 
	&nbsp;</li>
	<li>Make all relevant announcements as defined in the Announcement book (if approved as per announcement ratings) 
	&nbsp;</li>
	<li>Complete all pre-flight and post flight duties. 
	&nbsp;</li>
	<li>Recommend changes with regards to service delivery / design / enhancement of service / product, reducing wastage based on customer / crew feedback. Take pride in improving processes and bringing in cost reduction / efficiency. 
	&nbsp;</li>
	<li>Practice effective CRM to ensure coordination with the cockpit crew and other related departments (Airport Services, catering, security). Go beyond the call of duty in assisting colleagues. 
	&nbsp;</li>
</ul>

Position reports to: 
&nbsp;

<ul type="disc">
	<li>IFM/ SCC/ PIC on board&nbsp;and to the ABM in the&nbsp;Organization&nbsp;Chart&nbsp;</li>
</ul>

Location:

<ul type="disc">
	<li>Transferable to any of the operational crew bases. 
	&nbsp;</li>
</ul>

Requirements

<ul type="disc">
	<li>Indian Nationals with Valid Passport, PAN Card and Aadhar Card. 
	&nbsp;</li>
	<li>Minimum Age: For freshers with no past flying experience is 18 years upto 28 years. 
	&nbsp;.</li>
	<li>Minimum Height - 155 cms for female and 167.5 cms for male (and weight in proportion). 
	&nbsp;</li>
	<li>Minimum Education – 10+2 (Class 12th), must be fluent in English and Hindi. 
	&nbsp;</li>
	<li>Must be medically fit as per DGCA. 
	&nbsp;</li>
	<li>BMI range for female 18 – 23 and for male 18 - 25. 
	&nbsp;</li>
	<li>No visible tattoo/marks. 
	&nbsp;</li>
	<li>The nature of your job will require travel, working for long hours and in shifts.</li>
</ul>

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