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Reports to: Cargo SupervisorThe teams at Cargo Service Delivery manage our global cargo services. This includes managing operations and processes and following all local regulations. Our role is to maintain the Cathay Cargo customers’ experience by ensuring their shipments can reach the destination without deviation.As the Cargo Officer, you will be responsible for ensuring airport cargo operations run smoothly and efficiently without any failure on safety and security in all aspects.**Promising and Structured Career Development Steps in Cargo Operation Department**Cargo Officer &gt; Cargo Service Leader &gt; Cargo Supervisor &gt; Cargo Duty Officer &gt; Assistant Manager – Cargo Manager on Duty &gt; Cargo Operation Center ManagerKey Responsibilities<ul><li>Process Air Waybill (AWB) data from cargo forwarders</li><li>Process all regulatory check set by different authorities, e.g.,Air Cargo Advance Screening (US ACAS)</li><li>Compile Cargo Load Plan for export flight</li><li>Handle transit cargo according to load plan</li><li>Carry out pre-manifesting and manifesting according to booking list, load plan and adhere to all loading limitation/requirement</li><li>Communicate closely with warehouse and Load Control so as to deliver load figures accurately and timely</li><li>Handle post-flight documentation and activities according to standards set</li><li>Accept various cargo products, including general cargo, Pharma LIFT, live animals, dangerous goods, etc., in compliance with company and industry safety, security, and electronic documentation standards, such as E-Air Waybill (E-AWB) management</li><li>Perform duties as designated by Cargo Supervisor and other senior level</li></ul>Requirements<ul><li>Right to work in Hong Kong</li><li>Minimum age of 18</li><li>HKCEE/HKDSE qualification, with at least 5 subjects passed including English language, or equivalent</li><li>Good command in spoken English. Proficiency in Cantonese and written Chinese are an advantage</li><li>Fresh graduates are welcome, experience in airline, especially in cargo operations would be an advantage</li><li>Proficiency in PC operation</li><li>Flexibility to work on shift schedules (including overnight, weekend, and public holidays)</li><li>As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test</li></ul>Benefits<ul><li>Being part of a world-class service brand to be proud of</li><li>World-class training and structured career progression path</li><li>A safe and collaborative working environment which embraces a diverse and inclusive culture</li><li>Special allowance(s) is entitled to overnight and public holiday shifts</li><li>Medical coverage &amp; other flexible benefits</li><li>Flexible retirement scheme</li><li>Discounted travel across many airlines for you and your family</li></ul>Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Cathay Pacific Airways

Cargo Officer

About the job Airport Services Agent - SIN We are currently recruiting for Airport Services Agent in Singapore. As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards. Specific Accountabilities Include <ul><li>Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers</li><li>Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates</li><li>Assisting the Duty Officer in handling company materials and records</li><li>Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers</li><li>Ensuring passengers are assisted smoothly through airport facilities</li><li>Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit</li><li>Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained</li><li>Organizing check-in counters and coordinating documentation issues</li></ul> Be part of an extraordinary storyYour skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. Youll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve whats never been done before. Together, everything is possible QualificationsThe successful candidate will have: <ul><li>High School Qualification</li><li>Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.</li><li>Excellent communication skills with fluency in English language.</li><li>High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.</li><li>High level of computer literacy</li><li>Excellent customer focus and service delivery.</li><li>Good interpersonal skills and strong team orientation</li></ul> You must have the legal rights to live and work in Singapore to be considered for this role.About Qatar Airways GroupOur story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. Weve grown fast, broken records and set trends that others follow. We dont slow down by the fear of failure. Instead, we dare to achieve whats never been done before. So whether youre creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community. How To ApplyIf you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

Airport Services Agent - SIN

Supervisor, Airport Services Job no: 494284 Work type: Full time Location: Hong Kong SAR Categories: Ground Operations Responsibilities: <ul><li>Assist to develop and maintain Passenger &amp; Baggage Services, related policy and procedures, training materials and upkeep the training records to ensure compliance with company standards, IOSA and, regulatory requirements</li><li>Coordinate with all stakeholders including commercial and operations team for new product and service roll out</li><li>Ensure all policies, procedures and standards relating to Passenger and Baggage handling are following airport, regulatory, corporate quality, safety and security requirements</li><li>Responsible for the implementation of the changes and ensure that the policies are outlined in our Standard Operating Procedures</li><li>Deliver Passenger Services training to internal and external staff when required</li><li>Prepare data and presentation material for management review</li><li>Monitor industrial Passenger and Baggage services trend including new policy and procedure, regulation, service level, to establish strategic long-term planning to enhance passenger experience and regulatory compliance</li><li>Identify potential hazard, safety, and security threats and report to Airport Manager timely and carry out follow up action for risk mitigation</li><li>Comply with all applicable laws, regulations, requirements, standards, and procedures of the Company in all locations where operations are conducted</li><li>Perform duties as assigned by supervisor when necessary</li></ul> Requirements: <ul><li>5 years or above relevant experiences in aviation industry and preferably 2 year in supervisory level</li><li>Tertiary education or equivalent, a Bachelor degree holder will be an advantage</li><li>Good command of spoken and written English and Chinese, Putonghua is required</li><li>Proficiency in MS office applications and Chinese Word Processing</li><li>Able to work under pressure and meet tight deadline</li><li>Good Leadership skills and able to lead the team to achieve company goals</li><li>Independent, well-organized and detail minded</li></ul> #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 05 Jun 2025 Applications close: 31 Jul 2025 Whatsapp Facebook LinkedIn Email App

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