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Description We have a wide variety of career opportunities around the world - come find yours. Airport Operations The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. Job overview and responsibilities The supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with company guidelines ensure consistency on operational, service and product delivery. Lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone, or cell. Focus on performance issues with the goal of changing co-worker behavior. Set expectations with front-line co-workers and gain their commitment to act in accordance with Company guidelines and union agreements. Serve as subject matter expert on safety, service, and procedures. <ul> <li> Engage front-line co-workers to deliver excellent customer service and an on-time quality product - for example, participate in briefings, and develop team communications </li> <li> Engage and recognize external customers </li> <li> Monitor front-line co-worker behavior with customers (both internal and external) to ensure consistency and compliance with Company guidelines, procedures, and standards </li> <li> Monitor the performance of a team, zone or cell, taking actions as necessary, to ensure daily goals are met </li> <li> Assess and delegate the appropriate work tasks to Service Directors/Leads/Pursers </li> <li> Identify issues and engage in structured problem solving to assist front-line co-workers in accomplishing work </li> <li> Conduct trend analyses, review key metrics and take actions to address items not on track - lead performance dialogues with front-line co-workers to review metrics, performance boards and issues boards </li> <li> Develop and implement standard work and continuous improvement processes </li> <li> Set expectations with co-workers with regard to performance standards including consistent and outstanding delivery of service and product </li> <li> Provide front-line co-workers with regular coaching, feedback and recognition, as appropriate </li> <li> Develop skills of front-line co-workers by coaching on performance, as it relates to customer service and products </li> <li> Communicate effectively to ensure priorities are understood and acted upon, with clear turnover for continuity across shifts </li> <li> Serve as a subject matter expert on service and procedures </li> <li> Develop actions plans to affect behavior change (e.g. dependability, overall job performance) </li> <li> Provide technical guidance and interpret company guidelines and procedures and/or union agreements to assist employees in performing functional tasks and to ensure that safety, security and service are delivered consistently </li> <li> Identify, address and issue appropriate and timely corrective action in accordance with guidelines </li> <li> Conduct "routine" investigations, as appropriate, into performance, safety (damages and injuries), complaints and other work issues </li> <li> Recognize and document excellent performance </li> <li> Partner with vendor supervisor staff to define and address performance impacting shared goals and service delivery to United's customers </li> <li> Participate in peer, safety and accident review boards </li> <li> Confront and address inappropriate behavior and performance issues with specific feedback </li> <li> Complete all mandatory regulatory and Company required documentation of activities </li> <li> Document performance issues into case management system </li> <li> Attend division/unit/group meetings </li> <li> Participate on collateral projects </li> <li> Email/Voicemail follow up </li> </ul> This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. Qualifications Required <ul> <li> Bachelor's degree or 4 years of relevant work experience </li> <li> Experience leading and influencing a team and customer service experience </li> <li> Strong written and oral communication skills </li> <li> Conflict resolution and decision making, with the ability to lead </li> <li> Experience supervising Union personnel a plus </li> <li> Proficient in IT systems and common software appropriate to work group </li> <li> Knowledge / Skills / Abilities: List all KSAs that are required to perform essential functions of the job </li> <li> Ensure front line co-workers are delivering on service, performance and safety objectives set by the company and station. </li> <li> Operational performance (D:0, A:14, bridges, late weights, freight and mail boarded as booked) </li> <li> Controllable Expense (Easy Hours, late lunches) </li> <li> Revenue generation (upsell) </li> <li> Front line performance (SSEs) </li> <li> Safety performance (OSHA, LTI, damages) </li> <li> Serve as first responder for co-worker/ customer issues, measured through Employee engagement surveys, customer feedback surveys- survey results-UP, lower number of employee grievances </li> <li> Improved union relations- working within contractual language </li> <li> Business Acumen/Continuous Improvement </li> <li> Customer Focus </li> <li> Conflict Resolution </li> <li> Accountability </li> <li> Teamwork </li> <li> Engagement/Motivation </li> <li> Safety orientation </li> <li> Planning/multi-tasking </li> <li> Must be legally authorized to work in Mexico for any employer without sponsorship </li> <li> Must be fluent in English and Spanish (written and spoken) </li> <li> Successful completion of interview required to meet job qualification </li> <li> Reliable, punctual attendance is an essential function of the position </li> </ul> Preferred <ul> <li> Bachelor's degree </li> </ul>

Supv - Airport Operations MTY

Officer, Airport Services (Based in Busan, Korea) Job no: 494402 Work type: Full time Location: Busan Categories: Ground Operations Responsibilities <ul><li>Oversee the performance of ground handling agents</li><li>Ensure flights are operated according to company safety requirement</li><li>Provide good customer services by airport staff under his/her leadership in various situation</li><li>Assist in compiling reports and reporting information to headquarters about daily operations</li><li>Instruct and monitor ground handling agents service performance</li><li>Monitor the staff performance of his/her subordinates</li><li>Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members </li></ul> Requirements <ul><li>Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred</li><li>Able to work independently under high pressure</li><li>Customer-oriented with excellent communication and presentation skills</li><li>Fluency in English and local language (both written and oral) are required</li><li>Proficient in MS Excel, Word and PowerPoint</li><li>Willing to take shift duties</li></ul> #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates who have not been notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Advertised: 08 May 2025 Applications close: 08 Jun 2025 Whatsapp Facebook LinkedIn Email App

Officer, Airport Services (Based in Busan, Korea)

About the job Terminal Operations Officer The Terminal Operations Officer plays an important role in managing the container movement at the port. The incumbent coordinates and collaborates with different stakeholders to ensure that all movements in the Port are done on time and accurately. Job Description: <ul><li>Supervise day-to-day terminal operations, ensuring that activities run smoothly and efficiently.</li><li>Ensure that the container vans are of good quality and readily available for the clients.</li><li>Coordinate with the Port OIC in checking and validating stocks of container vans in the terminal/port.</li><li>Ensures that the reports are updated, and all documents are checked and signed accordingly.</li><li>Get updated on the status and position of vessels, berthing status, and estimated time of arrival and departure of vessels.</li><li>Record and report the actual TEUs loaded in the vessel.</li><li>Ensure that the cargo and container vans are properly and safely handled in the port.</li><li>Coordinate with the transport team and ensure that the trucking services follow the PSACC procedures and standards in handling the documents (BL, Invoice, gate pass, etc.) and compliance with the port rules and regulations.</li><li>Ensure compliance with port authorities regulations including document processing.</li><li>Stay updated on relevant laws and regulations governing port operations in the Philippines</li></ul> Qualifications: <ul><li>Candidates must have a bachelor's degree in logistics, supply chain management, business administration or related field.</li><li>With 3 or more years of experience in container yard operations, cargo handling, or similar roles is an advantage</li><li>In-depth knowledge of container management and container handling, yard layout optimization, and cargo management.</li><li>Familiarity with container tracking systems, and other relevant software required for the job.</li><li>Problem-solving skills and attention to detail.</li><li>Organizational, planning, and time management skills.</li><li>Diligent with great attention to detail.</li></ul>

Terminal Operations Officer

Job Description Shape the Future of our Airports. Are you ready to take up a vital role in shaping some of our exciting airport projects? How about joining our talented Airport Planning Team, where everyone has a voice, and together we face our clients' challenges head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. Bring your skills to the mix as a Senior Airport Planner, where you'll play a vital role in helping to deliver our projects in the UK, Ireland, Saudi Arabia, the UAE, USA, Canada and Australia. Our activities include consulting advice on brand new large scale airport masterplans, airport capacity planning for short to medium term growth as well as providing airport advisory services. We are also industry leaders within the Urban Air Mobility Sector and are involved in delivering Masterplanning expertise in the development of Vertiports. We're big on expertise but not on hierarchy. We are looking for a candidate with 5 years of Airport Planning experience; however, if this does not quite match yours, we would still be interested to hear from you. So come and demonstrate your experience to us, so that we can find you the best role within our team that best matches your technical competency and aspirations. Within our already established team of passionate industry experts we aim to provide an environment offering opportunities for your development and growth as well as providing you with support in formulating your career ambitions. Your Purpose <ul><li>Contribute to Airport Masterplanning projects with the ability to lead specific studies on airfield layout, passenger terminal and surface access planning.</li><li>Successfully co-ordinate and deliver solutions on time and to budget.</li><li>Work closely with teams in the UK and overseas to deliver Airport Planning and Design expertise.</li><li>Help us to develop cutting edge industry tools that we can offer to our clients, so that we can stay one step ahead of our competitors.</li></ul> What you can bring <ul><li>A relevant first degree or equivalent qualification with a preference for a transport related post graduate qualification and Professional membership to a relevant body.</li><li>A high sense of accountability with an ability to work in a fast-paced environment, with a drive to deliver high quality work.</li><li>Enthusiasm and passion to coordinate, supervise and deliver airport planning &amp; capacity solutions as part of airport masterplans and development projects, covering airfield, apron, terminal, landside, ancillary facilities etc.</li><li>Experience in developing client relationships and work winning activities.</li></ul> Why work for AtkinsRéalis? We know that different people have different priorities, which is why we're here to support you and why we're ranked as one of LinkedIn's Top 25 Companies as well as one of the Times Top 50 employers for women. Flexible and remote working is a central part of our culture. So talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us. As an organisation, we're committed to engineering a better future for our people and our planet, from leading the way on global Engineering Net-Zero programmes to creating social value through EDAROTH community housing, we are proud to do our bit for the society we live in. What we offer? AtkinsRéalis recognise that there are many well qualified people who are looking to further their career, but who cannot commit to full time employment. We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements. As part of this commitment, we understand the need for a diverse and flexible workforce, where a work-life balance is important. So, by default AtkinsRéalis offers flexible working, where there is no fixed 9 'till 5, no need for a 5-day week, no requirement for a full-time contract, and no requirement to spend all your working time in the office. Additional Information: This role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. #DAT Worker Type Employee Job Type Regular At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

24 Airport, Operations, Management Not specified Jobs