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Job Purpose To lead and supervise the assigned team in delivering high-quality and timely outputs related to the preparation, generation, and on-time publishing of monthly crew pairings, roster plans, and training schedules for flight deck members. This role also involves overseeing overall manpower forecasting, deployment, and associated budget forecasting, adjustments, and reporting, ensuring alignment with organizational standards and timeframes. Key Result Responsibilities <ul> <li>Leads the crew planning team to ensure timely and high-standard delivery of crew pairings, roster plans, and training schedules. Oversee manpower forecasting, budget planning, and the publishing of crew rosters, ensuring all logistical support is arranged and confirmed.</li> <li>Collaborates with line managers and other stakeholders to meet crew coverage needs while ensuring compliance with regulations, policies, and safety standards. Address non-compliance issues with regulatory authorities.</li> <li>Validates crew pairings, rosters, and training schedules to ensure equitable distribution and adherence to regulations and KPIs.</li> <li>Enhances crew planning practices, processes, and systems to optimize resource utilization and minimize errors.</li> <li>Coordinates and manages all aspects of crew training, including planning, scheduling, and ensuring compliance with training requirements and qualifications.</li> <li>Maintains up-to-date records of crew licenses and certifications and ensures compliance with regulatory requirements. Generate and submit reports to support operations and audits.</li> <li>Partners with other departments to prioritize and coordinate training plans, ensuring effective process flow and resource allocation.</li> <li>Supports the implementation of crew planning policies and suggests improvements to manuals and procedures.</li> <li>Applies quality assurance, safety, and security standards, and responds to audit requirements in a timely manner</li> <li>Provides direction, coaching and guidance to team members for their career and professional development. </li> <li>Creates a conducive working environment to build and sustain a performance driven, engaged, and committed team. </li> <li>Ensures people management responsibilities are handled effectively in line with company procedures; Manages performance of respective teams</li></ul> Key Result Responsibilities - Continued Qualifications (Academic, training, languages) Bachelor's degree in information systems, Management/Math or equivalent from a recognized university is highly desirable Work Experience <ul> <li>Minimum 5+ years of experience in a similar capacity.</li> <li>Proficient in Microsoft Office.</li> <li>Knowledge of flight operations</li> <li>Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.</li> <li>Understanding of GCAA/ CAA regulations.</li> <li>Fluent in English Languages.</li> <li>Basic Airport, security procedures and regulations training is an advantage.</li></ul>

Supervisor - Flight Deck Planning

Job Description About the role Cornwall Airport Newquay are currently seeking a qualified Air Traffic Control Officer to join their highly skilled and professional team. The successful candidate will be required to work shifts in busy class G airspace with a mixture of different types of aircraft. About you The following qualifications and experience are essential: <ul> <li>UK CAA Class 3 Medical certificate</li> <li>UK ADI / APS and APP Rating (Single ratings and Student licences will be considered)</li> <li>Full UK Driving Licence</li> <li>Ability to work as part of a small team &amp; maintain a flexible attitude in relation to shift hours &amp; operational requirements.</li> <li>Work well under pressure</li></ul> The following qualifications and experience are desirable: <ul> <li>Met Observer Certificate</li> <li>UK OJTI Licence endorsement</li> <li>UK Assessor Endorsement</li> <li>Experience working in Class G airspace</li> <li>General IT skills using Microsoft Office or similar</li></ul> Our offer to you Salary: Competitive Working Hours: 37.5 P/W Contract Type: Permanent Base: Newquay Cornwall Airport Working with us you will have an employee benefits package that includes: <ul> <li>Generous pension scheme with employer contribution</li> <li>Employee discount scheme and wellbeing events</li> <li>Holiday starting at 20 days and increasing to a maximum of 25 plus bank holidays</li> <li>Investment and support in your continuous training and development</li></ul> Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. To apply It's really easy to apply for our roles - simply follow the link to create a candidate profile, answer the screening questions and upload a CV.

Air Traffic Control Officer

Job Description The following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this position. Shown are duties that are representative of the work to be performed. Employees may not be required to perform all of the duties and may be required to perform additional duties not listed. These duties may occur during irregular work hours, to include nights, weekends and holidays, which are subject to change due to changes in air carrier operating hours or as airport management determines necessary. <ul> <li>Ability to work independently, or in coordination with other Operations Department Staff and prioritize duties;</li> <li>Responds to emergency and non-emergency incidents involving aircraft operating at Rochester International Airport;</li> <li>Performs those duties required for the maintenance/repair of the Airport's facilities and equipment; </li> <li>Operates a radio for communication with the control tower and safely operates a variety of equipment on the airfield;</li> <li>Carries and operates a two-way company radio for company communications;</li> <li>Performs snow and ice removal duties with the ability to make independent decisions when necessary;</li> <li>Drives aircraft rescue and firefighting equipment and operates fire extinguishment equipment;</li> <li>Operates a wide variety of equipment to include but not limited to mowers, tractors, aircraft rescue/firefighting equipment, heavy trucks, heavy brooms, front loaders, and other snow removal equipment;</li> <li>Participates in regular aircraft rescue and firefighting training as required and responds to simulated and actual emergencies.</li> <li>Performs duties and training associated with the compliance requirements of FAR Part 139 to include the issuing of Notices to Airman (NOTAMs), Field Condition Reports (Ficons), airfield safety and inspection requirements;</li> <li>Performs duties and training associated with TSA Part 1542 to include Airport Badging, TSA Enrollment and other security related duties. </li></ul> Qualifications Training and Experience: • High School Diploma or equivalent • Building Utility Maintenance or a form of Firefighting Certification or specialized maintenance degree (i.e., plumbing, electrical, etc) preferred. • A minimum of 2 years of experience in performing firefighting or general maintenance duties with a preference given for airport experience. Special Requirements: • Work rotating shifts, evenings, weekends, holidays, and overtime as required Licenses and Certificates: • Minnesota Class "D" driver's license at the time of hire, with the ability to obtain a Class "B" license. • 14 CFR Part 139 Aircraft Rescue and Firefighting certification (training to be provided by RST) • Must be able to pass a criminal history check and obtain and maintain federally mandated security clearance for working at an airport • Must be able to show proof of U.S. Citizenship or possess a valid U.S. Government issued work visa About Us Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News &amp; World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed. About the Team Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Affirmative Action and Equal Opportunity Employer As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Airport Operations Technician

Job Description POSITION GENERAL SUMMARY Perform various airport planning activities covering the Terminal, Airside and Landside planning, as to achieve a sustainable airport development ESSENTIAL POSITION FUNCTIONS 1. Conduct specific airport planning activities such as Demand-Capacity Analysis, airside and landside facilities layout assessment, site survey, etc. 2. Develop conceptual airport optimization and expansion plan together with main scope of works, project implementation timeline and estimated cost which meets the traffic demand and complies with related planning, design guideline and standards. 3. Lead and coordinate with relevant departments and SBUs to ensure all concept proposals meets the project objectives. 4. Arrange and organize the required workshop/meeting/discussion session with all relevant departments, SBUs and stakeholders and prepare minutes/notes of meetings. 5. Review proposals for endorsement on airport planning related matters of projects assigned. 6. Compile and update inventory of airport facilities and infrastructure, amenities and equipment, for future planning and development or enhancement projects. 7. Keep up-to-date in competitive development methods and new regulation and standards/materials/systems for future design consideration. 8. Lead and participate in airport planning activities with MAHB appointed Consultants and/or third party Consultants. 9. Gather documentation and stakeholders input for reference and design input. 10. Keep up to date on related planning, design guideline and standards i.e. ICAO Annexes SARPs, IATA ADRMs, National Airport Masterplan, MAHB's Airport Development Guideline (ADG), etc Key Challenges <ul> <li>To manage various stakeholders input and balance those requirements to provide optimum design output.</li> <li>To provide input and advice on airport planning requirements to external parties i.e. Government appointed consultants.</li></ul> Skills <ul> <li>Excellent interpersonal and communication skills.</li> <li>Good in presentation and facilitation skills.</li> <li>Good in writing skills in both English and Bahasa Melayu.</li> <li>Good statistical analysis/operational research skills</li> <li>Able to break problems into simple lists of tasks or activities.</li> <li>Express positive attitudes and expectations of others in terms of their abilities and expected contributions.</li> <li>Takes personal responsibility for correcting customer's service problem promptly and aggressively.</li> <li>Knowledge of airport standards and regulatory requirements in order to provide technical advice to ensure compliance to international standards.</li> <li>Relevant experience of Airport Master planning or relevant subject area</li> <li>Data analysis skills in Excel including production of graphs and tables</li> <li>Spatial awareness - ability to interpret and work confidently with 2D and 3D drawings / models</li> <li>PathPlanner, ArcPort or related simulation modelling knowledge</li> <li>Use of computer aided design (CAD) and AutoCAD</li> <li>Understanding of integrated transport solutions</li></ul> Relevant Industries EXTERNAL <ul> <li>Degree holder with minimum CGPA 3.0 and minimum 1 year relevant experience.</li></ul> Education EXTERNAL <ul> <li>Recognise Degree in Engineering / Architecture / Town Planning / Transport / Technical</li></ul> Additional Information Open for Malaysian citizens only. Please be reminded that only online applications will be entertained. Applications should reach us by 23 October 2024. Only the shortlisted will be notified.

Executive - Planning, Development, Standard & Safety (Airport Planning)

<ul><li>Passionate about Aviation? Join Sydney's new Airport as we prepare for opening!</li><li>Kick-start your career with mentoring &amp; training in our Airport Operations team.</li><li>A great opportunity for 2025 if you're about to finish Year 12.</li></ul> About Us Come and join the team delivering Western Sydney International (Nancy-Bird Walton) Airport as we develop amazing career opportunities across Sydney's cultural heartland. An airport that will be the future of aviation, Western Sydney International will open to international, domestic and air cargo services in late 2026, eventually growing to become Sydney's primary airport and one of Australia's biggest gateways to the world. The Traineeships The Traineeships will kick-start your career and support your development as you work towards a qualification. You'll gain incredible experience that will develop your business, technical and people skills - elevating your professionalism and longer-term employability. We're excited to offer 3 paid Traineeships: <ul><li>Terminal Services</li></ul> This is our team that's developing Airport Terminal operations that will deliver an outstanding customer experience. You'll join workgroups and meetings, be able to research airport ground handling and airline operations, prepare reports and provide administrative support. This traineeship is perfect if your passionate about customer service! <ul><li>Airfield Services</li></ul> If your passionate about Aviation, this is the Traineeship for you! You'll be part of the team developing our Airfield operating procedures, Airfield management &amp; technology systems and even work on our wildlife hazard management plans! You'll be involved in airport trials and testing, assist with the development of system processes and training guides plus provide administrative support to the team. <ul><li>Airport Operations Control Centre (AOCC)</li></ul> The nerve centre of WSA, the AOCC monitors all aspects of airport operations, including air traffic, ground handling, security, and facilities. You'll support the team developing technology systems, airport procedures and participate in airport trials. You'll also provide administrative support and assist with broader Airport Operations. How it works: <ul><li>You'll need to commit to the Traineeship for a 12-month period, commencing early 2025.</li><li>Suitable for students who are about to complete Year 12 or equivalent.</li><li>Paid work experience to accelerate your learning journey, offering vital on-the-job opportunities.</li><li>You're motivated to successfully complete formal training with TAFE during the Traineeship.</li><li>Working 4 days p/week at WSA and 1 day p/week at TAFE.</li><li>You'll receive membership to WSA's Early Careers Network.</li><li>Trainees are assigned a 'buddy/mentor' to provide informal guidance and support.</li></ul> About You: <ul><li>Currently in year 12 / HSC or equivalent.</li><li>Passionate about a future in Airport Operations.</li><li>Willing to undertake a formal qualification at TAFE.</li><li>Highly motivated to learn and achieve great results.</li><li>Proficiency in the use of Microsoft Office packages.</li><li>Ability to foster trusted relationships &amp; exceptional customer service with colleagues and stakeholders.</li><li>Must have a keen sense of initiative by being a self-starter, with a proactive approach.</li><li>High attention to detail, checking all tasks for accuracy and quality, and seek to make improvements where possible.</li><li>Flexible and adaptive team player who enjoys a challenge.</li><li>Have your own transport to attend our locations at Luddenham and Liverpool.</li></ul> We encourage applications from First Nations candidates. Closing date for applications is 28 November 2024. What We Offer This role represents a great opportunity to join an Airport that represents the future of aviation and to showcase your skills within a dynamic, fast paced and high-performance culture by living WSA's values: Safety is our priority | We do it with Heart | We strive to be different and better | We achieve together There's a great working environment with flexibility (hybrid office/home) in a collaborative team where your input will be valued and rewarded. WSA is an equal opportunity employer committed to building a diverse and inclusive culture. By joining us you will be part of an organisation that supports community, charities and environmental initiatives. We encourage residents of Western Sydney, Aboriginal and Torres Strait Islander and people from all backgrounds to apply.

Airport Operations Traineeships

Location: El Dorado Intl Apt (BOG-TRML) Cities: Requisition ID: 75793 Applicant will be based in Canada, Caribbean, Latina America or Mexico and must have required documents to work in the country they will reside. Job Description Intro Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job <ul> <li>Working with a team supporting all aspects of operational training, with a particular focus on international security needs for the Division. The role will require extensive travel for both international as well as domestic.</li> <li>The successful candidate will need to be adaptable to working under general direction, sometimes at short notice coordinating quality instructional material, web-based training, instructor led guides and supporting material. </li> <li>Must be detail oriented and passionate about creating and delivering interactive and engaging training for our airport teams.</li> <li>Motivated self-starter with proven leadership skills to coordinate, create and deliver regulatory and company mandated training within the Airport Operations Training internationally.</li></ul> What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. <ul> <li>Facilitate American Airlines mandated initial, recurrent and operational training programs.</li> <li>Engage and guide learners while in training including, but not limited to: - OJT, performance assessment, performance evaluation, mentoring when necessary.</li> <li>Communicate clearly and empathetically creating a welcoming learning atmosphere.</li> <li>Facilitate documented employee feedback to the line manager.</li> <li>Collaborate with other team members across the training organization on a variety of projects.</li> <li>Develop and maintain productive relationships with corporate departments and station personnel.</li> <li>Maintain quality assurance of all training delivered providing ongoing feedback to learning specialist to ensure all materials meet corporate objectives</li> <li>Conduct and participate in airport compliance reviews and audits when required.</li> <li>Understand, clarify and communicate new policies, procedures and initiatives.</li> <li>Ensure annual compliance with Dangerous Goods, Health &amp; Safety and regulatory training.</li> <li>Identifying training requirements and deliver additional training for all Airport Operation employees.</li> <li>To maintain a standard of dress code that is appropriate to the role and in accordance with the Company's uniform/dress policy</li> <li>To be aware of and sensitive to differences and work in a way consistent with the principles of equal opportunities and anti-discriminatory practice</li></ul> All you'll need for success Minimum Qualifications- Education &amp; Prior Job Experience <ul> <li>Valid US Visa B1/B2</li> <li>Must be able to communicate effectively in both spoken and written English.</li> <li>Proven Airline experience</li> <li>In-depth knowledge of and proficiency in all aspects of airport customer service</li> <li>Working knowledge of SABRE skills. Proficient and working knowledge in American Airlines Sabre and/or US Airways QIK Shares system</li> <li>Working knowledge of the PC software applications Outlook, Word and Powerpoint.</li> <li>Strong leadership qualities and above average administrative skills. </li> <li>Excellent interpersonal and presentation skills.</li> <li>Must be proactive, resourceful, and creative in finding solutions to ad-hoc problems.</li> <li>Previous training/teaching experience preferred</li> <li>Self-starter, motivated and energetic promoting a positive attitude</li> <li>Ability to work under pressure and multi-task whilst retaining a positive approach</li> <li>Attendance and training record must be exemplary as this is a self-managed position</li> <li>Able to work under pressure with minimum supervision and in a team </li> <li>Must be able and willing to travel extensively both domestic and internationally to facilitate courses and provide mentoring/support</li> <li>Hold a valid passport</li></ul> Preferred Qualifications- Education &amp; Prior Job Experience <ul> <li>Hold the right to work in different countries</li> <li>Knowledge of International stations and their differences preferred</li> <li>Be able to motivate employees in working as a team</li> <li>Open to change and development</li></ul> What you'll get Feel free to take advantage of all that American Airlines has to offer: <ul> <li>Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li> <li>Health Benefits: On day one, you'll have access to your health benefits to help you stay well. </li> <li>Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.</li> <li>Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul> Cities: Requisition ID: 75793

Instructor, Airport Operations- Colombia BOG

Description 
Location: Chicago, IL, United States (Onsite)&nbsp;
Starting Salary: $20.32/hour 
Branch:&nbsp;Cargo 
Category: Unionized (IBT)&nbsp;


Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. &nbsp;
Responsibilities


<ul>
<li>Deal directly with the public, other airlines, agencies and Company employees by providing Cargo customer services in a manner prescribed by the Company.</li>
<li>Receive and answer inquiries from the public, other airlines, agencies and Company employees.</li>
<li>Receive, deliver and process cargo, mail and COMAT.</li>
<li>Physically handle Cargo/Mail/COMAT manually or by machine (e.g., fork lift).</li>
<li>Pick up or take delivery of and sign receipt for aircraft spare parts from other carriers to be used on Company aircraft.</li>
<li>Drive Company vehicles.</li>
<li>Compute cargo rates and tariffs, book shipments and provide customers with relevant information including Customs requirements.</li>
<li>Handle and account for cash/documents in accordance with Company regulations.</li>
<li>Process information in the Company's automated cargo tracking and accounting system in accordance with Company requirements.</li>
<li>Accept and process Hazardous/Restricted material shipments in accordance with Company and Governmental rules and regulations.</li>
<li>In the absence of Manager and Lead Customer Service Agent, make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interests.</li>
<li>Inform staff either verbally or in writing, as required, of changes in rules, methods or procedures.     </li>
<li>Ensure that all necessary supplies and material are on hand in sufficient quantity.</li>
<li>Collect and compile statistical data.</li>
<li>Investigate damaged or incomplete shipments and complete bad order report as required.</li>
</ul>Qualifications 
<ul>
<li>Must have an ability to use tact, good judgement and initiative.</li>
<li>Must be capable of expressing self in a clear and pleasant manner.</li>
<li>Ability to work under pressure with a minimum of supervision.</li>
<li>Must, after training, be able to use the Company's automated cargo tracking and accounting system.</li>
<li>Must wear Company uniform as prescribed and conform to Company grooming standard.</li>
<li>Must possess a valid driver's license.</li>
<li>Must be able to operate Company vehicles and machinery.</li>
<li>Must be able to stand or sit for extended periods of time.</li>
<li>Must be able to lift seventy (70) lbs unaided.</li>
<li>Must maintain an acceptable attendance record.</li>
<li>Must have valid passport to travel for training in Canada</li>
<li>Customs Seal&nbsp;required and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent.&nbsp;</li>
<li>Security clearance and USCBP clearance&nbsp;required.&nbsp;</li>
</ul>
Specific requirements
<ul>
<li>While on duty MUST wear safety shoes as described in Company regulations.</li>
<li>Required to wear Company provided hearing protection when working in designated high noise areas</li>
<li>Safety is important to Air Canada and all employees are prohibited from being impaired by intoxicating substances while on duty or in the workplace. Candidates will be subject to a drug test.</li>
</ul>
Linguistic requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Customer Service Agent - Cargo
  

Location: Augusto C. Sandino Intl Apt (MGA-TRML) Cities: Managua - Nicaragua Requisition ID: 75472 All applicants must have legal right to live and work in Nicaragua at time of applying. US Passport/citizenship does not grant you right to live and work in Nicaragua. Job Description Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel. What you'll do <ul> <li>In charge of security screening and passenger service procedures at check-in and in the gate area</li> <li>Provides assistance to passengers as requested or required</li> <li>Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures</li> <li>Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules</li> <li>Able to lift and carry bags and boxes weighing up to 70 lbs</li> <li>Ability to stand for prolonged periods of time</li></ul> All you'll need for success Minimum Qualifications- Education &amp; Prior Job Experience <ul> <li>High school diploma</li> <li>Must have working knowledge of sabre</li> <li>Ability to work a variety of shifts, according to operational needs</li> <li>Willing to work weekends and shifts</li> <li>Excellent customer service, communication, and organizational skills</li> <li>Excellent personal grooming established by company standards</li> <li>Proactive team player</li> <li>Must have the ability to work under pressure</li> <li>Must be able to read, write, fluently speak and understand English and the native language</li></ul> What you'll get Feel free to take advantage of all that American Airlines has to offer: <ul> <li>Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li> <li>Health Benefits: On day one, you'll have access to your health benefits to help you stay well. </li> <li>Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.</li> <li>Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul> Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. Cities: Managua - Nicaragua Requisition ID: 75472

Part Time Agent, Airport Operations - Nicaragua MGA

Officer, Airport Services (Based in Nagoya, Japan) Job no: 494409 Work type: Full time Location: Nagoya Categories: Ground Operations Responsibilities: • Oversee the performance of ground handling agents • Ensure flights are operated according to company safety requirement • Provide good customer services by airport staff under his/her leadership in various situation • Assist in compiling reports and reporting information to headquarters about daily operations • Instruct and monitor ground handling agents service performance • Monitor the staff performance of his/her subordinates • Ensure day-to-day operations is smooth and efficient, deliver clear instructions/guidelines to GHA and HX team members. Requirements: • Minimum 4 years airport services working experiences. 1 year or above supervisory experience is preferred. • Able to work independently under high pressure • Customer-oriented with excellent communication and presentation skills • Fluency in English and local language (both written and oral) are required. • Proficient in MS Excel, Word and PowerPoint • Willing to take shift duties #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate Advertised: 02 Oct 2024 Applications close:

Officer, Airport Services (Based in Nagoya, Japan)

Assistant Manager, Airport Services (Based in Busan, Korea) Job no: 494403 Work type: Full time Location: Busan Categories: Ground Operations Responsibilities: <ul><li>Evaluate station staff performance</li><li>Ensure flights are operated in safety manners</li><li>Ensure good customer service is carried out on daily basis</li><li>Keep airport operation costs are under budget</li><li>Coordinate with airport authorities, catering, and crew hotel for various issue</li><li>Ensure that decisions are made within established company standards</li><li>Regular visit to concern airport department or governmental department to maintain good cooperation with them</li><li>In coordination with the Airport team, negotiate and administer all major Airport Authority, Air Traffic Control, CIQ and etc.</li><li>Pre-arrange and assist for concerned department from head office before &amp; during their station audit trip</li><li>Ensure GHA compile with company standard when performing their pre-flight editing / seat control and post flight duties</li><li>Focused on service delivery, anticipate competitor activities by service product trends and initiate service strategies in a timely manner to out maneuver competitors</li><li>In accordance with Company Service Deliver policy, ensure the airport team remains focused on the corporate sector generating premium revenue</li><li>Report to headquarter about stations performance and accountable to their staff's performance</li></ul> Requirement: <ul><li>Tertiary education or equivalent, a Bachelor degree holder will be an advantage</li><li>Minimum 8 years airport services working experience with at least 2 years of managerial experience</li><li>Fluency in English and local language (both written and oral) are required</li><li>Ability to communicate in Cantonese and Mandarin will be an advantage</li><li>Customer focused with excellent customer service skills and problem solving attitude</li><li>Proven supervisory and people management experience</li><li>Ability to work under pressure and in crisis, provide direction and front line support to airport team</li><li>Proficient in MS Excel, Word and PowerPoint</li><li>Willing to take shift duties</li></ul> #LI-SC1 Hong Kong Airlines is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data, and if we do, to request for a copy of the data and/or to request the correction of any of the data that is inaccurate. Advertised: 25 Sep 2024 Applications close: 25 Oct 2024

139 Airport, Operations, Management Not specified Jobs