We're hiring a reliable, experienced, Full-Time Senior Vice President Aviation and Transportation for applicants in Los Angeles, New York City or Northern Virginia areas! The person in this position reports to the Chief Executive Officer and will be labeled as the general manager with P&L accountability for all operations at eight domestic airports. The will be responsible to ensures effective delivery of services, including security, wheelchair escort services, curbside baggage, traffic control, crowd control, cabin appearance services, and contractor escort services. Ensures efficient operations that profitably meet customer service requirements. Develops budgets and forecast future revenues and profits. Develops operational plans to meet financial and customer service goals and takes corrective action as needed. Serves as executive level contact with customers. Identifies opportunities for revenue growth and partners with sales to grow top line revenue. Provides coaching and develops management team, ensuring clear understanding of and performance with a key focus on labor optimization, productivity management and exceeding budget mandates.
Prosegur offers a whole suite of benefit options. We believe in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.
Essential Duties Related to the Position:
Engages customers to understand service requirements. Sets goals and objectives for management team to meet and exceed service requirements. Develops and monitors KPI's, reinforces positive behaviors and takes corrective action as needed to ensure KPI's are met and SLA penalties are not incurred. Maintains excellent customer relationships at multiple levels to leverage customer relationships to retain and expand business opportunities.
Analyzes and forecasts financial performance at the customer and business unit levels. Quickly identifies variances to budget while diagnosing root cause and implements immediate corrective action plans as needed.
Develops strategic plan for growth, identifying new customer targets in existing markets to drive density and by leveraging existing relationships to expand into new lines of service and new airports or other transportation related hubs, ports, etc.
Develops relationships at multiple levels within targeted organizations, identifying both influencers and decision makers necessary to develop new business.
Partners with and directs business development managers on exploratory meetings, responses to RFPs and executive levels sales presentations. Develops deep relationships with industry associations to identify potential sales opportunities.
Develops direct reports and key management team members. Sets clear goals and objectives and holds people accountable. Identifies development needs and ensures there are clear plans in place to grow talent. Develops successors two-deep' in the organization. Engages and retains key talent.
Maintains positive labor relations with existing labor unions. Establishes clear objectives for collective bargaining and partners with HR in representing management in negotiations. Leverages positive labor relations to remove barriers to obtaining new business and to gain introductions into RFP process.
Partners with Human Resources to recruit, engage and retain front line service employees. Takes an active role in creating a positive employee experience. Sets the tone for culture within the organization.
Serves in a leadership role with the Company's executive committee, providing a senior level perspective to issues which impact the Aviation and Transportation Business Segment.
Position Requirements: To succeed in this role, it's essential to have extensive management experience in this field and strong strategic and analytical thinking capabilities. Strong experience in project management and budgeting is also required. Additionally, these are also preferred skills for this role:
10+ years of significant management, operations and leadership experience in the aviation and transportation industry
P&L experience managing a business of at least $50 Million in revenue
B.S. or B.A. in business or related field. MBA preferred
Multi-Site experience across broad geography (national/super-regional)
Analytical skill set, with the ability to identify patterns and trends in quantitative information and to link information to operational cause and effect
Strong process orientation, with the ability to identify and correct inefficiencies. Ability to leverage technology to improve service delivery and financial performance
Track record of developing successors and promoting from within
Executive presence and gravitas, with experience engaging senior level leadership within air carriers, airports and other transportation modes (ports, etc.)
Proven track record of significant revenue growth, both organic and new business development
Maintains deep and ongoing professional relationships with leaders at carriers, airport authorities, and port facilities
Significant experience engaging a large, entry level service workforce. Has the common touch and ability to talk with employees at all levels.
Experience with labor unions preferred
Able to pass a background check and drug screening.
In accordance with our Code of Ethics and Conduct for our parent company-Prosegur International-all Directors and site managers are essential key figures in the development of the culture of standard compliance and integrity in Prosegur. Due to their position, they are also required to promote ethical conduct and compliance with the laws among Prosegur professionals, exercising clear and unequivocal leadership in these areas. Directors and site managers will take the necessary measures to prevent, detect, and respond to problems related to compliance. Specifically, related to the principles of Prosegur International, below are the list of specific values outlined in the Code of Ethics and Conduct as they relate to performance of job duties:
Proactivity-This role is the on-site leadership for Monitoring. As such, this leader is expected to set the tone with proactive management and to address issues in a timely, accurate, and professional manner. They are also required to escalate potentially serious issues to CEO promptly and create solutions as part of that escalation process. Serious issues are not limited to issues with financial impact to the company.
Creation of Value- This role is expected to research and identify new business opportunities-with a Laser focus on driving profitable growth at PSM moving forward, seeking new business tools and methods, evaluating department's profits and revenue, and calculating risks to ensure that all revenue is collected in a timely fashion for services rendered. This position is expected to meet all growth targets set by leadership.
Customer Oriented-in this role, the Sr. Vice President of Monitoring is responsible for the customer/client relationship including but not limited to expertise in the monitoring customer book of business, spearheading all duties related to the integration of customer bases, regular interactions with monitoring customers, knowledge of gaps, and prompt resolution of customer complaints.
Transparency-Senior Vice Presidents are expected to set business goals (eg maximizing revenue), prepare and assist allocating budgets, participate on all leadership calls and projects as requested, and solve internal issues when needed. Additionally, the SrVP is also responsible for reporting to include trend analysis, regular status updates and other reports as requested.
Excellence-to ensure that Prosegur Monitoring offers the best value for the money; the SrVp is responsible for continuous quality monitoring and checking, developing adequate protocols for service failures and training staff to respond appropriately.
Leadership-On a daily basis, you'll monitor and evaluate your department's operating performance and ensure all policies are followed. You will research new business opportunities and lead budget