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Aeroclass.org, part of BAA Training, is the first ed-tech company in the aviation market whose goal is to be the number one online platform for aviation training in the world! The company provides unique and customer-focused aviation training in the most accessible format possible. Following the goals of BAA Training, Aeroclass.org is building a wide portfolio of training solutions for aviation professionals: business managers, lawyers, HR, communication, and marketing, pilots, engineers, and crew. ​We’re looking for a Sales Manager who’s brave enough to take responsibility for getting the deal done: a sharp mind who will gain deep knowledge and understanding of every aspect of Aeroclass products and services. 

We promise a highly challenging field and wide scope of responsibilities, which will initially cover:

<ul><li>​​Implementing strategies to increase B2B sales growth and profitability through the development of new markets;  </li>
	<li>Searching for contacts and companies who would be interested in Aeroclass products &amp; services;</li>
	<li>Identifying (B2B) client needs and creating offers for appropriate products/solutions;</li>
	<li>Preparing and leading sales pitches;  </li>
	<li>​Outbound calling (including cold calls), online/onsite meeting and presenting, promoting and selling Aeroclass products to companies from the aviation industry;  </li>
	<li>​Building long-term relationships with new B2B customers;</li>
	<li>​Partnering with the appropriate functional teams to prepare formal and informal sales proposals;  </li>
	<li>Proposing innovative solutions on how to increase sales volumes;  </li>
	<li>Traveling abroad and participating in events, exhibitions</li>
	<li>Work according to approved company processes</li>
	<li>Working with company’s IT systems to monitor and ensure a smooth Sales process</li>
	<li>Participation in daily meetings based on Lean principles</li>
	<li>Setting and achieving short-term and long-term goals in accordance with the company’s strategic goals</li>
	<li>Performing other duties and responsibilities assigned by direct manager</li>
</ul>We dream about a team member who:

<ul><li>Has more than 2 years of experience in Sales or Business Development</li>
	<li>Has experience in EU or EMEA markets, in the Aviation training or Education sector (would be considered an advantage)</li>
	<li>Has strong business acumen and thorough understanding of Sales process</li>
	<li>Is a team player</li>
	<li>Has good skills in a Microsoft Office 365 environment or has basic conceptional computer literacy</li>
	<li>Is able to work independently and is self-motivated and willing to take ownership</li>
	<li>Knows how to manage several complex projects at once</li>
	<li>Has analytical and conceptual thinking skills</li>
	<li>Has willingness to share skills, knowledge and expertise</li>
	<li>Uses the English language at an effectively operational and independent level. Other languages are considered as an advantage</li>
	<li>Is flexible with good time management skills</li>
	<li>Has respectful and positive attitude</li>
	<li>Wants to learn every day and thinks aviation could be the love of one`s life</li>
</ul>What we offer you:

<ul><li>A health Insurance package after 3 months working for the company.</li>
	<li>Additional holiday days for seniority after 2 years working for the company.</li>
	<li>Work from home in compliance with company’s policy.</li>
	<li>A Wellness day to take care of yourself and a Birthday day to celebrate.</li>
	<li>Mental gym to support your emotional wellbeing from Mindletic</li>
	<li>An entertainment flight with a full flight aviation training simulator.</li>
	<li>Contemporary and convenient office space in a new growing AEROCITY area.</li>
	<li>Sport club and childcare service for your convenience.</li>
	<li>Public transport cover during the weekdays or parking space near the office.</li>
	<li>Discounts and special offers from various partners of the group.</li>
	<li>Extensive on boarding plan to ease your integration into company.</li>
	<li>An international and multicultural environment in vibrant industry with plenty of challenges to achieve.</li>
	<li>Personal growth possibilities if you are eager to progress in your career, we have a bunch of examples to share.</li>
</ul>

Sales Manager

Description Location: Montreal, QC, Canada (Onsite) Starting Salary: $20.23/hour Branch: In-Flight Service Category: Unionized (IAMAW – Clerical)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Basic function:
<ul><li>Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment. </li>
</ul>Tasks / responsibilities:
<ul><li>Create tables, graphs and prepare spreadsheets.</li>
<li>Sort and merge documents, reports, etc.</li>
<li>Research data and prepare reports</li>
<li>Edit and proofread</li>
<li>Work under pressure</li>
<li>Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.</li>
<li>Receive, index and revise manuals or data</li>
<li>Prepare correspondence</li>
<li>Receive and direct all incoming calls</li>
<li>Provide assistance for outgoing calls, e.g. directory assistance, calling card</li>
<li>Refer external customers to appropriate areas, e.g. departments, employees</li>
<li>Assist other employees in the department</li>
<li>Arrange ground transportation for internal/external customers, e.g. taxis</li>
<li>Arrange travel and appointments</li>
<li>Liaise with internal/external customers</li>
<li>Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing</li>
<li>Work with minimal or no supervision</li>
<li>Design, compose, format and produce correspondence, reports and documents using a variety of software applications</li>
<li>Prepare third party billings</li>
<li>Handle cash/cheques and related documentation</li>
<li>Verify and process invoices, claims and/or expenses </li>
<li>Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.</li>
<li>Build, update and maintain schedules and staff rosters</li>
<li>Organize and prioritize workload to meet deadlines</li>
<li>Comply with Government Regulations, Company Policies, Collective Agreement and procedures</li>
<li>Administer Collective Agreements</li>
<li>Control distribution and maintain Company and technical publications</li>
<li>Maintain a high level of accuracy</li>
<li>Operate specific department/Company software programs</li>
<li>Develop and maintain schedules</li>
<li>Maintain confidentiality at all times</li>
<li>Maintain and develop accurate maintenance and/or technical records</li>
<li>Audit records</li>
<li>Monitor equalization of overtime</li>
<li>May be required to perform other related duties which do not affect the nature of the job</li>
</ul>Task allocation may vary from one department to another
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
<ul><li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications Education:
<ul><li>High School graduation</li>
</ul>Skills / knowledge:
<ul><li>Good interpersonal skills</li>
<li>Good communication skills, both written and verbal</li>
<li>Intermediate knowledge of Microsoft Office applications</li>
<li>Proficiency in spelling, punctuation and grammar</li>
<li>Knowledge of aircraft terminology</li>
<li>Aptitude for math</li>
<li>Aptitude for accuracy and detail</li>
</ul>Experience:
<ul><li>Minimum 2 years office experience</li>
</ul>Specific requirements:
<ul><li>Some positions require the ability to take minutes</li>
<li>Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.</li>
<li>Some positions may require lifting and climbing.</li>
<li>Some positions may require shift work and/or work staggered starting and stopping times </li>
<li>Some positions may be exposed to weather conditions</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position</li>
</ul>Linguistic Requirements 
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Diversity and Inclusion 
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. 
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. 
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Administrative Support Coordinator – Temporary
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
A full-time permanent vacancy has arisen for the position of Customer Relations Coordinator- French. We are seeking an enthusiastic and committed team player to work together with the Customer Relations Team in London. The successful candidate must be fully conversant in French and English, both verbal and written.
Responsabilities:
<ul><li>Action Customer Relations complaints including escalation from customers in a timely manner. </li>
<li>Handle compensation claims due to an affected customer based on the applicable regulatory regimes and or defined recovery policies. </li>
<li>Evaluate the customer complaint and complete the necessary research in order to appropriately respond to the complaint in writing or calling the customers. </li>
<li>Apply appropriate policies when handling Customer Relations files and Baggage Claims and ensure relevant compensation is paid with substantiation, if necessary, by following Company Guidelines. </li>
<li>Authorize waivers within Company Guidelines by using a common sense approach. </li>
<li>Act as a trouble-shooter to resolve technical and general issues and equipment (phones, systems, hardware, etc.) breakdowns using IBM resources. </li>
<li>Develop and maintain close working relationships with Customer Relations and Baggage Claims offices located in Calgary and Montreal.  </li>
<li>Handle queries from European Customer Sales and Reservation Offices. </li>
<li>Deliver training to new team members, including training-on-the-job.  </li>
<li>Ensure that Company Performance Standards are met in responses to customers. </li>
<li>Provide feedback on Customer Relations process improvements and standardization initiatives. </li>
<li>Handle Court Cases, Legal Notices and, when required, represent Air Canada in Court on Customer Relations and Baggage Claims issues.</li>
</ul>Qualifications <ul><li>Evidence of good organizational skills. </li>
<li>Strong verbal and written skills. </li>
<li>High degree of interpersonal skills. </li>
<li>Computer literate – an excellent working knowledge of Microsoft Office and Excel. </li>
<li>Must be a team player and capable of representing Air Canada in a professional manner. </li>
<li>Proven experience of working on own initiative. </li>
<li>Must be eligible to work in the UK without restriction.</li>
</ul>Working Conditions: 
<ul><li>Customer Relations operate Monday to Friday between 08:00 – 18:00 hours. This schedule can change based on customer/market demand once assessed.  </li>
<li>The position is based on 37.5 hours per week. </li>
<li>Air Canada operates a hybrid work schedule.</li>
</ul>Linguistic Requirements : Bilingual (English and French)
<ul><li>Excellent fluency in French and English, both written and oral is essential, candidates will be tested for capability. </li>
<li>Fluency in other European languages is an asset.</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted


    Customer Relations Coordinator
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
A full-time permanent vacancy has arisen for the position of Customer Relations Coordinator-Spanish. We are seeking an enthusiastic and committed team player to work together with the Customer Relations Team in London. The successful candidate must be fully conversant in English and Spanish, both verbal and written.
Responsabilities:
<ul><li>Action Customer Relations complaints including escalation from customers in a timely manner. </li>
<li>Handle compensation claims due to an affected customer based on the applicable regulatory regimes and or defined recovery policies. </li>
<li>Evaluate the customer complaint and complete the necessary research in order to appropriately respond to the complaint in writing or calling the customers. </li>
<li>Apply appropriate policies when handling Customer Relations files and Baggage Claims and ensure relevant compensation is paid with substantiation, if necessary, by following Company Guidelines. </li>
<li>Authorize waivers within Company Guidelines by using a common sense approach. </li>
<li>Act as a trouble-shooter to resolve technical and general issues and equipment (phones, systems, hardware, etc.) breakdowns using IBM resources. </li>
<li>Develop and maintain close working relationships with Customer Relations and Baggage Claims offices located in Calgary and Montreal.  </li>
<li>Handle queries from European Customer Sales and Reservation Offices. </li>
<li>Deliver training to new team members, including training-on-the-job.  </li>
<li>Ensure that Company Performance Standards are met in responses to customers. </li>
<li>Provide feedback on Customer Relations process improvements and standardization initiatives. </li>
<li>Handle Court Cases, Legal Notices and, when required, represent Air Canada in Court on Customer Relations and Baggage Claims issues.</li>
</ul>Qualifications <ul><li>Evidence of good organizational skills. </li>
<li>Strong verbal and written skills. </li>
<li>High degree of interpersonal skills. </li>
<li>Computer literate – an excellent working knowledge of Microsoft Office and Excel. </li>
<li>Must be a team player and capable of representing Air Canada in a professional manner. </li>
<li>Proven experience of working on own initiative. </li>
<li>Must be eligible to work in the UK without restriction.</li>
</ul>Working Conditions: 
<ul><li>Customer Relations operate Monday to Friday between 08:00 – 18:00 hours. This schedule can change based on customer/market demand once assessed.  </li>
<li>The position is based on 37.5 hours per week. </li>
<li>Air Canada operates a hybrid work schedule.</li>
</ul>Linguistic Requirements : Bilingual (English and Spanish)
<ul><li>Excellent fluency in English and Spanish, both written and oral is essential, candidates will be tested for capability. </li>
<li>Fluency in other European languages is an asset.</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
A full-time permanent vacancy has arisen for the position of Customer Relations Coordinator-Italian. We are seeking an enthusiastic and committed team player to work together with the Customer Relations Team in London. The successful candidate must be fully conversant in Italian and English, both verbal and written.
Responsabilities:
<ul><li>Action Customer Relations complaints including escalation from customers in a timely manner. </li>
<li>Handle compensation claims due to an affected customer based on the applicable regulatory regimes and or defined recovery policies. </li>
<li>Evaluate the customer complaint and complete the necessary research in order to appropriately respond to the complaint in writing or calling the customers. </li>
<li>Apply appropriate policies when handling Customer Relations files and Baggage Claims and ensure relevant compensation is paid with substantiation, if necessary, by following Company Guidelines. </li>
<li>Authorize waivers within Company Guidelines by using a common sense approach. </li>
<li>Act as a trouble-shooter to resolve technical and general issues and equipment (phones, systems, hardware, etc.) breakdowns using IBM resources. </li>
<li>Develop and maintain close working relationships with Customer Relations and Baggage Claims offices located in Calgary and Montreal.  </li>
<li>Handle queries from European Customer Sales and Reservation Offices. </li>
<li>Deliver training to new team members, including training-on-the-job.  </li>
<li>Ensure that Company Performance Standards are met in responses to customers. </li>
<li>Provide feedback on Customer Relations process improvements and standardization initiatives. </li>
<li>Handle Court Cases, Legal Notices and, when required, represent Air Canada in Court on Customer Relations and Baggage Claims issues.</li>
</ul>Qualifications <ul><li>Evidence of good organizational skills. </li>
<li>Strong verbal and written skills. </li>
<li>High degree of interpersonal skills. </li>
<li>Computer literate – an excellent working knowledge of Microsoft Office and Excel. </li>
<li>Must be a team player and capable of representing Air Canada in a professional manner. </li>
<li>Proven experience of working on own initiative. </li>
<li>Must be eligible to work in the UK without restriction.</li>
</ul>Working Conditions: 
<ul><li>Customer Relations operate Monday to Friday between 08:00 – 18:00 hours. This schedule can change based on customer/market demand once assessed.  </li>
<li>The position is based on 37.5 hours per week. </li>
<li>Air Canada operates a hybrid work schedule.</li>
</ul>Linguistic Requirements : Bilingual (English and Italian)
<ul><li>Excellent fluency in English and Italian, both written and oral is essential, candidates will be tested for capability. </li>
<li>Fluency in other European languages is an asset.</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Business Insights positions main focus is in the exploration of operational and customer related data using visualizations and identifying potential data relationships in various datasets. The position will be responsible for integrating operational and customer data to conduct modeling and analysis. The position also includes data mining, reporting, statistical modelling and forecasting for various operational and customer measures.  The position will support various branches, cross-functional strategies and will require a data visualization skill set. 
This position is open for Toronto/ Montreal office.  
Responsabilities:
<ul><li>Evaluate, innovate, and recommend mathematical and statistical approaches for the improvement of current processes. </li>
<li>Develop, implement, and maintain statistical models.  </li>
<li>Analyze data, identify trends, produce statistical reports. </li>
<li>Present findings to appropriate value stream. </li>
<li>Design and program queries for extracting information and metrics from data stored in various databases. </li>
<li>Automate current processes and reporting where data is involved. </li>
<li>Design, program, automate, and maintain ad-hoc databases and queries, dashboards, KPIs, scorecards, reports. </li>
<li>Provide supporting data and analysis for business case development for various improvement initiatives. </li>
<li>Utilize analysis best practices to evaluate business issues. </li>
<li>Develop Operational reporting applications to better understand operational pain points </li>
<li>Resolve data integrity and accuracy issues through assessment and evaluation and propose strategies to reduce reoccurrence </li>
<li>Create Monitoring plans to prevent data quality problems. </li>
<li>Provide knowledge transfer of technical skills, report generation, data management, and analysis procedures. </li>
<li>Present findings to appropriate value streams and teams as appropriate. </li>
</ul>Qualifications <ul><li>University degree or college diploma in Statistics, Computer Science or related discipline. </li>
<li>Experience working with data / or as a business insight analyst </li>
<li>Experience using standard statistical software such as R, SAS or other data mining programming tools is required. </li>
<li>Programming and/or knowledge in: SQL, Python.  </li>
<li>Strong analytical and applied logic skills. </li>
<li>Creative problem solver who thinks strategically, is results oriented and attentive to details. </li>
<li>Excellent analytical and communication skills (both written and oral) and the ability to meet deadlines in a fast-paced multitasking environment.  </li>
<li>Candidate must be self-motivated, can multi-task, and work effectively in an unstructured environment </li>
<li>Ability to understand financial implication of operational decisions and develop cost-benefit studies. </li>
<li>Bilingualism in English and French, an asset.</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Business Insight Analyst - Temporary
  

Description 
Location: Vancouver, BC, Canada (Onsite) 
Starting Salary: $22.97/hour 
Branch: Crew planning, Scheduling and Administration
Category: Unionized (IAMAW – Clerical) 
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. 
Basic Function: 

Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment.
Tasks and responsabilities
<ul><li>Create tables, graphs and prepare spreadsheets.</li>
<li>Sort and merge documents, reports, etc.</li>
<li>Research data and prepare reports</li>
<li>Edit and proofread</li>
<li>Work under pressure</li>
<li>Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.</li>
<li>Receive, index and revise manuals or data</li>
<li>Prepare correspondence</li>
<li>Receive and direct all incoming calls</li>
<li>Provide assistance for outgoing calls, e.g. directory assistance, calling card</li>
<li>Refer external customers to appropriate areas, e.g. departments, employees</li>
<li>Assist other employees in the department</li>
<li>Arrange ground transportation for internal/external customers, e.g. taxis</li>
<li>Arrange travel and appointments</li>
<li>Liaise with internal/external customers</li>
<li>Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing</li>
<li>Work with minimal or no supervision</li>
<li>Design, compose, format and produce correspondence, reports and documents using a variety of software applications</li>
<li>Prepare third party billings</li>
<li>Handle cash/cheques and related documentation</li>
<li>Verify and process invoices, claims and/or expenses </li>
<li>Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.</li>
<li>Build, update and maintain schedules and staff rosters</li>
<li>Organize and prioritize workload to meet deadlines</li>
<li>Comply with Government Regulations, Company Policies, Collective Agreement and procedures</li>
<li>Administer Collective Agreements</li>
<li>Control distribution and maintain Company and technical publications</li>
<li>Maintain a high level of accuracy</li>
<li>Operate specific department/Company software programs</li>
<li>Develop and maintain schedules</li>
<li>Maintain confidentiality at all times</li>
<li>Maintain and develop accurate maintenance and/or technical records</li>
<li>Audit records</li>
<li>Monitor equalization of overtime</li>
<li>May be required to perform other related duties which do not affect the nature of the job</li>
</ul>Task allocation may vary from one department to another
In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.


Your benefits 


As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including: 


<ul><li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service. </li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family. </li>
<li>Training and development tools to help unlock your full potential. </li>
</ul>Qualifications Education
<ul><li>High School graduation</li>
</ul>Skills and knowledge
<ul><li>Good interpersonal skills</li>
<li>Excellent communication skills both written and verbal, as well as formatting and proofreading skills</li>
<li>Intermediate knowledge of Microsoft Office applications</li>
<li>Proficiency in spelling, punctuation and grammar</li>
<li>Aptitude for accuracy and detail</li>
<li>Aptitude for math</li>
</ul>Experience
<ul><li>Minimum 3 years office experience</li>
</ul>Specific requirements
<ul><li>Some positions require the ability to take minutes</li>
<li>Some positions require Licenses, e.g. Driver’s, MOT, AVOP etc.</li>
<li>Some positions may require lifting and climbing.</li>
<li>Some positions may require shift work and/or work staggered starting and stopping times </li>
<li>Some positions may be exposed to weather conditions</li>
<li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.</li>
<li>Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Administrative Operations Support Senior Coordinator
  

Description Location: Montreal, QC, Canada (Onsite) Starting Salary: $25.85/hour Branch: Maintenance Category: Unionized (IAMAW – Clerical)
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Basic Function:
Performs operational and/or administrative duties of a complex nature, using a variety of software applications.  These positions require a high level of accuracy due to consequence of error and fines/penalties to the Company and/or loss of revenue. This position requires initiative and judgment
Tasks / Responsibilities:
<ul><li>Prepare letters &amp; bulletins for Managers</li>
<li>Prepare AME (Aircraft Maintenance Engineer) Service Anniversary (Monthly)</li>
<li>Administer Locker requests</li>
<li>Updating schedules and anomalies in Staff Admin</li>
<li>Issue punch cards for new hires/transfers</li>
<li>Assist with onboarding classes for Line Maintenance</li>
<li>Scheduling training</li>
<li>Assist in AME internal transfer requests</li>
<li>Ordering of office supplies</li>
<li>Coordinate with GSOC for AME HID Cards</li>
<li>Maintain AME status changes (Base transfer, new hires, etc.)</li>
<li>Process and assist pay adjustments/expenses</li>
<li>Compose, format and prepare correspondence</li>
<li>Plan, coordinate, and execute road shows, where travel may be required</li>
<li>Provide on-the-job training, direction, guidance and assistance to other employees in the department. </li>
<li>Maintain confidentiality at all times</li>
<li>Record and maintain operational records and/or endorsements</li>
<li>Comply with Company Policies, Collective Agreements and/or Government Regulations</li>
<li>Liaise with internal and external customers</li>
<li>Organize and prioritize workload to meet deadlines</li>
<li>Works with minimal or no supervision</li>
<li>First level troubleshooter of hardware/software</li>
<li>Operate mainframe printers and related equipment</li>
<li>Task allocation may vary from one department to another</li>
</ul>In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
<ul><li>Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.</li>
<li>We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.</li>
<li>Training and development tools to help unlock your full potential.</li>
</ul>Qualifications <ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.</li>
</ul>Education:
<ul><li>High School graduation</li>
</ul>Skills / Knowledge:
<ul><li>Good interpersonal skills</li>
<li>Excellent communication skills both written and verbal, as well as formatting and proofreading skills</li>
<li>Intermediate knowledge of Microsoft Office applications</li>
<li>Proficiency in spelling, punctuation and grammar</li>
<li>Aptitude for accuracy and detail</li>
<li>Aptitude for math</li>
</ul>Experience:
<ul><li>Minimum 3 years office experience</li>
</ul>Specific Requirements:
<ul><li>RAIC an asset</li>
<li>Some positions require the ability to take minutes</li>
<li>Some positions may require lifting and climbing.</li>
<li>Some positions may require shift work and/or work staggered starting and stopping times </li>
</ul>Linguistic Requirements:
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Diversity and Inclusion:
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Administrative Support Senior Coordinator
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada is seeking experienced and dynamic technical specialists focused on providing overall system management services for various Air Canada’s systems and applications. As a Specialist, you are expected to provide real world expertise in application service design, support, and delivery while we modernize and optimize our business solutions. This role requires collaboration with a diverse internal workforce and extended third party service providers to create the future business application support model for our world class airline brand. This individual must be user journey centric and an in-depth knowledge for creating innovative and high-performance digital experiences. 
These are exciting times for IT at Air Canada, with many major projects underway that will transform the IT landscape in the company. Air Canada is also investing in new technologies that will facilitate its digital transformation. This is a unique opportunity to work with state-of-the-art technologies and to contribute to the creation of the Air Canada of tomorrow. To support these strategies, we are looking to fill a specialist position of Application Development and Maintenance – Corporate Services. 
This position will report to the Manager, Application Development and Maintenance – Corporate Services.
Main Responsibilities: 
<ul><li>Accountable for supporting PeopleSoft HCM 9.2 application which consists of the following modules: Human Resources, Benefits Administration, Payroll for North America, Payroll Interface.</li>
<li>Responsible to gather, document, and validate customer’s requirements.</li>
<li>Identify, analyze, and recommend business solutions.</li>
<li>Act as main point of contact with the offshore development team.</li>
<li>Responsible for preparing test scenarios and test cases.</li>
<li>Will Perform functional/UAT testing.</li>
</ul>Qualifications <ul><li>A relevant University degree/technical certification, and/or relevant experience commensurate to the role. </li>
<li>Minimum of 10 years of experience with different HRIS systems, and hands on experience with PeopleSoft an advantage. </li>
<li>Knowledge and hands on experience with PeopleSoft fluid an asset. </li>
<li>Knowledge and hands on experience of SQL queries, an asset. </li>
<li>Experience and knowledge on the HR and payroll modules of the HRIS systems you have worked with, would be an asset. </li>
<li>Exceptional analytical, organizational, communication and plannings skills. </li>
<li>Self-motivated, investigative nature and independent worker. </li>
<li>Results oriented with proactive and methodical approach to problem solving. </li>
<li>Able to multi-task and work under pressure against tight deadlines and changing priorities. </li>
<li>Must be a team player with ability to work closely with diverse groups and working styles. </li>
<li>Flexibility and willingness to work extended hours, when required. </li>
<li>Ability to provide clear direction and effective. </li>
<li>Ability to establish and maintain effective business relationships.</li>
</ul>Conditions of Employment:
<ul><li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


     Specialist, Application Development & Maintenance - Corporate Services 
  

ABOUT COMPANY:FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. FL Technics is operating in a vast network of representative offices, hangars, and shop facilities, as well as largest independent line maintenance stations network across Europe, Asia Pacific, Africa, Middle East, and Canada.Recognized as Top Employer of 2024, awarded by the Top Employers Institute, FL Technics demonstrates continuous effort and investments to create a great work environment and ensure the well-being of the ever-growing team in Lithuania and across the globe.FL Technics is a family member of Avia Solutions Group, leaders in end-to-end capacity solutions for passenger and cargo airlines worldwide. The Group manages over 100 offices and production facilities globally and is significantly backed by the assets of over 9,000 highly skilled aviation professionals, serving more than 2,000 clients throughout Europe, Asia, North America, Australia, and worldwide and still counting.YOUR TASKS: <ul><li>Ensure the organization of components’ repair according to internal and customers’ orders;</li><li>Components’ repair monitoring;</li><li>Price and market analysis;</li><li>Search of the new repair providers;</li><li>Communication with the repair organizations;</li><li>Monitors incoming, replacement, repair and return components process.</li></ul>WHAT YOU SHOULD BRING:<ul><li>University degree or higher education;</li><li>Good English language skills;</li><li>Basic technical understanding;</li><li>Good communication and information management skills;</li><li>Basic technical understanding;</li><li>Ability to make decisions quickly;</li><li>Ability to work in a team;</li><li>Work experience would be an advantage.</li></ul>OUR ATTRACTIVENESS:<ul><li>Exclusive experience to the aviation business industry; </li><li>Flexible working hours to promote work-life balance;</li><li>Work remotely for up to one month a year; </li><li>Additional private health and accident insurance;</li><li>Discount system with partnering companies;</li><li>Access to internal training and courses;</li><li>Complimentary in-house gym and other sports activities;</li><li>Supporting and cheering for your success team;</li><li>Competitive salary range, final offer will be proposed based on your experience and competencies. </li></ul>Seize this opportunity to soar to new heights with FL Technics! Apply now and be part of a globally acclaimed team shaping the future of aviation technology.

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