Exciting Opportunity in Crawley for an RCM Specialist!
About the Role:
As an integral part of the team, you'll be at the forefront of overseeing un-serviceable components and providing crucial support for Commercial Programs, from the initiation of Repair Orders (ROs) to their successful closure. Your role will be instrumental in optimising company and customer asset availability by strategically minimising the total repair cycle turnaround time through proactive RO management.
- Streamline the efficient generation of ROs.
- Tackle mis-shipments and handle exceptions with precision.
- Collaborate dynamically with suppliers, securing quotes, providing updates, and addressing queries.
- Evaluate and approve costs, skillfully managing them in alignment with contractual terms.
- Engage in effective customer communication, submitting re-charges, and seamlessly processing billing requests.
- Ensure the seamless closure of work in progress (WIP) through proper RO action and updates.
- Resolve open events to facilitate timely vendor invoice payments.
- Assume ownership of the repair cycle, proactively addressing issues with both customers and the internal supply chain.
- Strong understanding of PBH programs and the operational role of RCM.
- Hold a minimum of GCSE grade A-C or equivalent education, or demonstrate relevant administration experience.
- Exhibit proficiency in computer skills, with a preference for advanced Excel experience.
- Demonstrate a customer-focused mindset, coupled with a steadfast commitment to satisfaction.
Don't miss out on this exceptional opportunity - apply today!
IMPORTANT: Eligibility to live and work in the UK is required.Reliability Centred Maintenance, PBH Contracts