Office Manager

companyBAA Training
PublishedPublished: Published 1 week ago
Office, Operations

This is a great opportunity to become a part of our customer support team and support our employees and clients at the BAA Training office in Lleida. BAA Training has offices in Vilnius, Lithuania; Barcelona and Lleida, Spain; Paris, France; Ho Chi Minh, Vietnam and India. The company is constantly growing with a further possibilities to move to any of the multiple locations and departments we have. Aviation is a very fast-paced and truly multicultural world. If you are quick on your feet, like to converse in English, like meeting people from all around the world or love aviation – contact us now! 

We promise a highly challenging field and wide scope of responsibilities, which will initially cover:

  • Coordinate office activities to secure efficiency and compliance to company policies.
  • Client service, would it be external or internal, keeping customer experience at the highest level.
  • Handle all incoming enquiries (internal-external).
  • Administrate documents via internal system (DocLogix).
  • Assist clients on business travel requests, book travel tickets and hotels.
  • Monitor company email box, CRM and internal project management system.
  • Keep stock of office supplies and place orders when necessary.
  • Working according to approved company processes
  • Working with company’s IT systems to monitor and ensure a smooth administration process.
  • Participating in daily meetings based on Lean principles
  • Setting and achieving short-term and long-term goals in accordance with the company’s strategic goals
  • Performing other duties and responsibilities assigned by direct manager

We dream about a team member who:

  • Uses the English and Spanish language at an effective operational independent level.
  • Has experience in customer service.
  • Has better than average written and spoken communication skills.
  • Knows how to manage several complex projects at once.
  • Is flexible with good time management skills.
  • Is curious and has inquisitive thinking such as exploration, investigation, and learning.
  • Is respectful, has a positive attitude and is service-minded.
  • Is full of energy and commitment.
  • Experience in administration or relevant role is an advantage
  • Has excellent skills in a Microsoft Office 365 environment or has basic conceptional computer literacy
  • Is able to work independently and is self-motivated and willing to take ownership
  • Has willingness to share skills, knowledge and expertise
  • Has respectful and positive attitude
  • Wants to learn every day and thinks aviation could be the love of one`s life

What we offer you:

  • A health Insurance package after 3 months working for the Company.
  • Additional holiday days for seniority after 2 years of work for Company.
  • A Wellness Day to take care of yourself and a Birthday Day to celebrate.
  • Mental gym to support your emotional wellbeing from Mindletic.
  •  An entertainment flight with a full flight aviation training simulator.
  • A shuttle bus service from Lleida city to the airport or parking space near the office.
  • Extensive on boarding plan to ease your integration into company.
  •  An international and multicultural environment in vibrant industry with plenty of challenges to achieve as well as duty trips to headquarters in Lithuania.
  • Personal growth possibilities if you are eager to progress in your career, we have a bunch of examples to share.