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Head of IT Infrastructure

companyAvia Solutions Group
locationLithuania
PublishedPublished: Published 1 month ago
Office, Operations
Contract

We offer work in R&D department, acting as an central unit for managing strategic, innovation and IT projects and programs. Avia Solutions Group R&D department provides services to subsidiary companies world-wide related to IT Governance & Management, IT Service Delivery, IT infrastructure services, workplace support and ServiceDesk, Enterprise Applications (Digital IT Solutions, ERP), Cybersecurity and PMO. IT Infrastructure unit (with 10 team members) consist of the following teams: Microsoft platform, Linux, Cloud and Network. IT Infrastructure functions: IT Operations, IT Service/Project Delivery and IT engineering.

Main functions and responsibilities:

  • Lead IT system administrators and engineers unit (Microsoft platform, Cloud infrastructure, Networks, Linux teams);
  • IT Infrastructure unit functions: IT Operations, IT Solution Delivery and IT Engineering;
  • Day-to-day IT infrastructure operations management;
  • IT system administrators recruitment and talent management;
  • Manage IT infrastructure projects and changes following Project Management Office guidance and Change Management process, team tasks and resources planning;
  • Work according to ITSM/ITIL methodology and processes;
  • Infrastructure availability, performance and capacity planning, financial planning;
  • Ensure IT Business Continuity (HA, Backup, Disaster recovery);
  • You will be working closely with IT Service Desk, IT Service Management, IT Service Delivery, Enterprise Applications and Cybersecurity teams;
  • Your stakeholders beside internal teams would be IT Managers / IT responsible persons from subsidiary companies;
  • Working at holding company we focus on IT Governance and Management on group level and act as internal IT Service provider for subsidiary companies.

Requirements for the position:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT Infrastructure area covering Microsoft/Linux/Network/Cloud
  • Good team management skills. • Experience with IT Service Management (ITSM) and ITIL.
  • Strong customer service orientation with a focus on user satisfaction
  • Patience and the ability to handle user issues in a professional manner
  • Ability to adapt to a fast-paced and changing IT environment.
  • Very good English.

What we offer:

  • Opportunity to work in a vibrant international and ever-growing business aviation environment.
  • Opportunities for professional and personal growth; foreign language trainings.
  • Remote/hybrid work possibilities.
  • Attractive salary and compensation package.
  • Private health insurance after a probation period.
  • Gym, pool tables for your physical health and Mindletic for mental health;
  • Children’s room where you can leave your kids to play with supervision.
  • Work in first of its kind office building with real aircraft inside
  • Inhouse canteen.
  • Parking or public transport ticket.
  • Electrical cars spots near the office.
  • Discounts and special offers from various partners.