Ground Handling Manager
Areas of operationUnited Kingdom
An exciting opportunity has arisen for a dynamic and experienced individual to join their client’s team as the Ground Handling Manager. As the Ground Handling Manager, you will play a crucial role in overseeing the efficient operation of the Ground Handling Department, ensuring exceptional services for crews and passengers while maximising apron and hangar space.
Effective Team Management
- Manage the Ground Handling Supervisor and provide performance management for all department members.
- Be output-focused, ensuring high-quality services are delivered consistently.
- Act as the main focal point for all Ground Handling inquiries.
- Liaise with the Business Development Manager to manage all aircraft parking on the airport.
- Ensure aprons and hangars are presentable and well-maintained.
- Process and manage annual leave requests and report staff absences to the Operations Manager.
- Manage the department roster, ensuring all shifts are adequately staffed.
- Report any staffing issues to the Operations Manager promptly.
- Deliver staff training to new team members.
- Perform aircraft refuelling promptly, utilizing mobile fuel bowsers.
- Manage Quality and Standards control checks for aviation fuelling activities.
- Assist with tanker deliveries, ensuring safety and promptness.
- Report and manage any issues affecting refuelling.
- Monitor and maintain vehicles/equipment performance.
- Monitor computer systems to ensure prompt customer service.
- Effectively plan and manage aircraft parking allocation.
- Manage the apron, including FOD checks and equipment storage.
- Provide ground handling services such as toilet/water servicing, waste removal, ground power supply, and de-icing.
- Conduct general duties to enhance airport operations.