Dispatcher in Training

companyAir Canada
PublishedPublished: Published 1 week ago
Office, Operations
Not specified


Location: Toronto, ON, Canada (Onsite) 
Starting Salary: $27.27/hour 
Branch: Crew Planning, Scheduling and Administration 
Category: Unionized (CALDA)

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Performing one of aviation's most important roles, flight dispatchers share with pilots the ultimate responsibility for a flight's safe commencement and completion under a Type A Operational Control System.

  • Responsible for developing, reviewing, authorizing, issuing and revising, as required, Operational Flight Plans, on a co-authority basis with the Pilot In Command.
  • Performing Operational Flight Watch and for determining if changes to operational and meteorological conditions may affect the safety of flights within a prescribed area or on assigned routes, and for communicating those changes to the pilot-in-command, as required.
  • Analyzing operational conditions and identifying any opportunities that may benefit, constrain or impede operational capabilities, inclusive of, but not limited to, weather, facilities, Air Traffic Control, and aircraft performance.
  • Communicating to Air Traffic Control Services all Operational Flight Plan requirements.
  • Ensuring that all aircraft are dispatched in accordance with the provisions set out in the Aircraft Operating Manual, Minimum Equipment List, Flight Operations/Flight Dispatch Manual and governing Regulations.
  • Ensure that the pilot-in-command is furnished while en route, by appropriate means, with all information that may be necessary for the safe conduct of the flight.
  • Maintain a thorough knowledge of the serviceability of airports, runways, airways and navigational aids used by the Company for assigned workload areas. Maintain a thorough knowledge of all applicable Company publications, including the Flight Dispatch Manual, Flight Operations Manual and Jeppesen Enroute and Airport Charts.
  • Soliciting, interpreting, and maintaining current flight and field condition reports to provide flight crews with the latest operational information.
  • Communication with the Chief Duty Dispatcher and other positions within System Operations Control to ensure that adequate information flow is maintained with respect to any beneficial or operational problems associated with flights or operating areas.
  • Communicating information to the Chief Duty Dispatcher with regard to Incidents and / or Categories as per the Flight Dispatch Manual and the Emergency Response Manual.
  • Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of coworkers and customers.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
  • Training and development tools to help unlock your full potential.


    • All Air Canada Flight Dispatchers are required to be qualified in accordance with CAR 705 and CASS 725.
    • Must be at least 21 years of age.
    • Must Have Transport Canada exams FDOPS and FDMETS completed and active
    • Hold a radiotelephone operator's restricted certificate.
    • Have a current valid passport.
    • Good decision-making ability in high pressure situations.
    • Strong interpersonal, communication and organization skills.
    • Demonstrated ability to keep and monitor records effectively.
    • Capable of working under pressure without close supervision.
    • Experience with conflict resolution and problem solving.
    • Previous airline operational experience, an asset.
    • Must work shifts, including midnights.
    • Good communication skills, verbal and written.
    • Proficiency with PC (Microsoft Word, Excel and PowerPoint)an asset.
    • Post secondary education is an asset.
    • Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
    • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
    • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.