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Last updated: 2019-05-31
Valid to: 2019-06-28
Job Role:
Office, Senior Manager
Not specified
Job description

Purpose of the position:

Ensures efficient onboarding procedure for entry crew to deliver the necessary crew resource on time at the base which is the optimal operationally and from crew satisfaction point of view. By maintaining key crew support systems and procedures during the crew lifecycle the team managed by Senior Crew Resource Manager delivers operational performance increase and supports crew work-life balance.


  • Base allocation on the basis of optimized manpower planning
  • Maintaining a base waiting list based on transparent rules
  • Maintaining of the pilot database
  • Supporting Command Upgrade procedure
  • Supporting the Mentoring program
  • Oversight of holiday management for crew
  • Oversight on crew onboarding process
  • Coordination with Training department and Crew planning on entry trainings
  • Logistics for trainee pilots
  • Attrition monitoring, exit interviews
  • Initiating and implementing IT developments for improved processes in Crew Resources and/or cross functional crew related processes
  • Initiating crossfunctional projects to increase crew satisfaction and to improve operational performance
  • Managing the Crew Resources team
  • Masters Degree
  • 2-5 years working experience
  • Airline experience preferred
  • Excellent analytical and problem solving skills
  • Strong computer skills, including expert proficiency with MS Excel
  • Proven ability to adapt to more sophisticated computer programs
  • Excellent attention to detail and strong time management skills
  • Strong leadership skills