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Banquet Captain : This position will coordinated day to day operations

Last updated: 2019-05-24
Valid to: 2019-06-19
Job Role:
Pilot, Captain / Commander
United States
Job description
Company DescriptionAre you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States?Do you want to join an organization that recognizes your contributions and hard work? Do you want to be part of a company where you have the ability to develop and grow your career?If so, then look no further than Colwen Hotels!At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team.Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates.We approach each and every day with a can do attitude and what we like to call stick-to-itiveness that provides a level of service that creates memorable experiences for our guests.Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!Job DescriptionWe are in search of a motivated and experienced Banquet Captain to join our team. This position will coordinated day to day operations and execution of events; leading the event staff in delivering exceptional service and seemless events.Responsibilities:Meet and greet clients.Oversee all F Operations of all function space.Responsible for making the function space visually appealing and presenting the menu offering for the event.Responsible for the overall sanitation and cleanliness of the restaurant areas, banquet rooms and storage areas.Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Restaurant, Lounge and Function Space.Responsible for consistently implementing the service standards and operating procedures in the banquetProvide excellent customer service and ensure customer needs are met.Guide the Banquet servers in set up of tables and place settings.Be familiar with all current and upcoming event details.Resolve customer concerns quickly and efficiently.Co-ordinate with the Kitchen.Responsible for training and performance management.Responsible for monthly inventory and consumption spreadsheetResponsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment.QualificationsStrong verbal and written communications skillKnowledgeableof Food and Beverage preparation, presentation and operationPrevious supervisory experience in a hotel F settingExcellent time management skillsStrong organizational skillsStrong customer service orientation and skillsFlexible schedule including nights, weekends, and holidaysAdditional informationColwen Hotels offers a comprehensive rewards and compensation package for eligible associates that includes:Opportunities for advancement and career growthWarm and supportive work environmentCompetitive WagesMedical, Dental and Vision InsuranceCompany-funded Health Reimbursement AccountFlex Spending AccountVoluntary Life InsuranceShort Term and Long Term Disability401(k) retirement plan with Employer Match after one year of employmentPaid Time off ProgramsHoliday PayJury Duty Leave and Bereavement LeaveHotel DiscountsColwen Hotels is an equal opportunity employer. EEO M/F/D/V
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