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Last updated: 2019-04-19
Valid to: 2019-06-26
Job Role:
Office, Middle Managers
Location:
United States
Type:
Not specified
Job description

Primary Location: UNITED STATES-NORTH CAROLINA-ELIZABETH CITY

Security Clearance: NAC-I

Job Summary

The Operations Manager is responsible for managing activities and personnel to provide operational support for contract performance, business development, and mobilization/transition planning and execution


Principal Accountabilities
(Typical duties include the following, although specific duties vary by assignment or contract.)

  • Manage tasks and team to provide operational support, coordinate resources, maintain schedules within cost requirements, and ensure performance standards are met or exceeded for operational readiness
  • Advise senior management on program-wide operations and policy oversight for effective decision-making regarding operations performance, business development strategies, issues, and optimal approaches to accomplish company and customer objectives
  • Implement strategic plans for operations to support contract requirements and business development based on industry best practices
  • Ensure compliance with customer specifications, quality standards, and government regulations
  • Oversee maintenance, repair, and operation of all assigned systems and supporting infrastructure if assigned
  • Implement performance metrics, conduct trend analysis, prepare reports, and brief leadership on operational results
  • Track project compliance with operations policies and procedures, identify issues, and recommend solutions
  • Provide management guidance and control for efficient utilization of assigned personnel, employee performance, morale, and welfare
  • Perform other duties as assigned
Requirements

Knowledge & Skills

  • Knowledge of major US military functions and operations
  • Detail-oriented with ability to handle multiple tasks independently
  • Excellent communication, leadership, interpersonal, and problem-solving skills
  • Proficient in Microsoft Office software
  • Additional knowledge/skills may be required and will be listed separately

Experience & Education

  • Minimum eight (8) years of experience in military or civilian operations management environment with at least two (2) years in a supervisory role
  • High School Diploma or equivalent
  • Prefer Bachelor’s Degree in business or associated discipline
  • Prefer certification by professional organization in related field
  • Additional experience/education may be required and will be listed separately

Physical Requirements/Working Environment

  • CONUS: Generally works in normal office environment, but may be required to travel domestically and internationally on short notice, to austere environments, under harsh living conditions
  • OCONUS: Some positions will be assigned to overseas locations where living and working conditions at assignment location could be remote and uncomfortable, with long hours, exposure to weather, dust, and hazardous/harsh conditions

Travel

  • Ability to travel domestically and internationally