Primary Location: UNITED STATES-TEXAS-FORT WORTH
Security Clearance: None
The Program Manager, Sr. directs and coordinates all activities within the Program Management Office (PMO) and provides direct supervision over the Regional Managers and Regional Management Offices in support of the Customs and Border Protection (CBP) National Aviation Maintenance and Logistics Services (NAMLS) contract. Oversees quality assurance, environmental, health and safety (EHS) programs, and enforce implementation of policies, processes, and procedure controls at all locations. Ensures that performance and quality conform to contract standards and governmental agency guidelines. The Program Manager, Sr. interacts daily with the CBP senior leadership to ensure Program resources are aligned with USG priorities.
(Typical duties include the following, although specific duties vary by assignment or contract.)
- Manage the program to ensure fulfillment of large contract (+75M) obligations including cost, quality and schedules while maintaining company profit motives.
- Act as a point-of-contact for all matters relating to the assigned contract for representative between government personnel and DynCorp management team.
- Coordinate and/or approve local operating and personnel actions, policies and procedures within the generalized framework of overall corporate guidelines.
- Ensure adherence to established standards of individual performances and site discipline.
- Manage monetary resources in such a manner to keep the contract within budget guidelines and meet all DynCorp budget objectives.
- Manage, Meet, and Maintain customer performance expectations with regard to complex requirements and contractual obligations.
- Maintain a high degree of customer satisfaction by quality performance and best-return for their investment.
- Effectively manage relationships with customers and vendors.
- Support new business development by leading proposal development.
- Perform other qualified duties as required.
Knowledge & Skills
- Able to understand and manage all aspects of complex programs with multiple sites, large inventories, and a diverse workforce.
- Excellent communication, effective leadership and interpersonal skills.
- Extensive knowledge of Department of Homeland Security and USG structure and agency procedures and policies.
- Ability to identify and develop potential new business opportunities.
- Knowledge of contract specific discipline (such as logistics, maintenance, etc.).
- Knowledge of various computer skills desirable (ex: Excel, Word, PowerPoint, etc.).
- Additional knowledge/skills may be required by contract or assignment.
Experience & Education
- Bachelor's degree in related discipline or extensive background in the management of projects or organizations of similar size and scope. Masters’ degree preferred.
- Ten (10) years’ experience in program-related discipline or aircraft maintenance experience, with seven (7) years management experience in Department of Defense and/or civilian operations management environment in the execution of USG contracts.
- Previous experience working on CBP aviation programs desired.
- Must be a US citizen, possess a US Passport and be able to pass a CBP full field five (5) year background investigation and/or a Secret clearance background investigation.
- Valid driver’s license.
- Must be able to read, write, and speak English.
Physical Requirements/Working Environment
- Activities range from, an office-like environment with extensive sitting demands to a flight line-like environment with extensive climbing, standing, stooping, bending, pushing, kneeling, stretching, and walking demands.
- May occasionally be required to lift objects whose weight exceeds 30 pounds.
- Special vision abilities to perform this job are close vision, depth perception, and the ability to adjust and focus.
- The range of work conditions vary from an office environment where there is little or no physical discomfort to a flight line environment where inclement weather may subject the individual to severe changes in temperature, wind, rain, etc.
- May be required to work in areas where high noise hazards prevail.
- May be exposed to fumes, airborne particles, and electrical shock hazards.
- OCONUS temporary assignments living and working conditions could be remote and uncomfortable.
- Personnel should be aware of deploying on short notice and under adverse conditions.
- Ability to travel domestically and internationally as required.