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Officer, Ground Operations (Walk-in Interview)

Published on: 2018-10-22
Valid to: 2018-11-06
Job Role:
Airport and Ground Staff, Other
Not specified
Job description

Walk-in Interview

Date: 29 October 2018 (Monday)
Registration time: 9.30 am until 12.00 pm
Venue: Firefly Operation Centre, Mezzanine Floor Penang International Airport, 11900 Bayan Lepas, Penang.

Officer, Ground Operations


  • Respond to customer enquiries on product, reservations and ticketing matters
  • Deliver professional check-in service at the airport
  • Meet, greet, and assist passengers at boarding gates, on departure and arrival
  • To announce the flight details and keep passengers informed
  • To monitor and ensure smooth baggage movement
  • To handle and restore unclaimed checked and unchecked baggage
  • To adhere to the company policies and Standard Operating Procedures
  • Minimum qualification: SPM (3 passes including Bahasa Malaysia and credit in English)
  • Age between 18 to 35 years old
  • Experience in airline industry baggage handling is an added advantage
  • Good communication skills, pleasant personality, customer oriented and hospitable
  • Fluent in English & Bahasa Malaysia both written and verbal
  • Able to work on shifts, weekends and public holidays
  • Possess own transport

Please bring your original/photocopy of your MyKad, SPM or higher academic qualification certificates, resume and 1 recent passport size photo.