Job description

Description

Location: Washington, DC, United States (Onsite)

Starting Salary: $19.92/hour

Branch: Airports North America

Category: Unionized (IBT)

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada, recently ranked Best Airline in North America, is currently looking for a Customer Experience Specialist at the Washington Airport. The current salary is $19.92/hr as per the collective agreement.

Responsibilities:

Qualifications

• Must have an ability to use tact, good judgement and initiative;
• Must be capable of expressing self in a clear and pleasant manner;
• Ability to work under pressure with a minimum of supervision;
• Must wear Company uniform as prescribed and conform to Company grooming standards;
• Must be able to stand for extended period of time;
• Must, after training, be able to efficiently use the Company's automated reservations, ticketing and baggage tracing systems;
• Must be able to lift seventy (70) lbs unaided;
• Must maintain an acceptable attendance record;
• Must be able to work shift work including irregular shifts and overtime when required/directed.
• Customs Seal required and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent.
• Security clearance and USCBP clearance required

Special Requirements

• Required to wear Company provided hearing protection when working in designated high noise areas.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Requirements: