Job description

Zenon is currently supporting our VIP aviation client to source a Client Service Coordinator, to join their Aircraft Management Team. This is a fantastic opportunity to join a hugely well respected, and continuously growing VIP aircraft organisation.

This is a permanent position, based in Hampshire. The role will involve working a day shift pattern of 12 hours on a 4 on, 4 off rotation basis. 

The successful candidate will be responsible for working with a range of high profile clients, owners and crews. They will be responsible for the full delivery of safe, timely and cost effectives services.

Main scope of the role includes –

• Liaison with clients and Aircraft Account Managers
• Aircraft Operations
• Supporting other operational functions

Main responsibilities –

• Communicate with both client and crew regarding schedules any potential delays
• Produce trip itineraries, and make any amendments and cancellations as required
• Complete trip set ups, including task diary management and provide handovers to Duty Operations Manager for action
• Assign crew to relevant flights, and consult the Account Manager as appropriate, particularly when there are commercial implications
• Ensure handling, fuel, crew hotels, catering permits and other services as required are organised for all flights
• Ensure crew are provided with all pre-flight documentation is provided to crew via company systems meeting operational standards and compliance
• Ensure crew briefing is provided, both from a flight operations perspective but also with consideration to security, health and safety, and risk assessments with specific attention given to operations within areas of elevated risk
• Consulting with the Operations Team and Account Managers as appropriate

Minimum requirements –

• Experience in aviation operations is preferable
• Passionate about aviation and customer service
• Very strong communication skills
• The ability to multi-task and prioritise tasks effectively is essential
• Excellent levels of computer literacy

Why Choose Zenon Aviation?

In the ever changing and dynamic marketplace, Zenon Aviation knows that the support and care we provide to candidates is vital in assisting you in achieving your career aspirations. Our team of dedicated consultants will deal with you application efficiently and more importantly confidentially, providing a professional and reliable service.

If the above opportunity is of interest to you, please forward your CV,

All applications will be handled in the strictest confidence and unless you hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.

Only candidates with the right to work within the UK will be considered.

Zenon Recruitment Ltd is acting as an Employment Business in relation to this vacancy.

Requirements:

Minimum requirements –

• Experience in aviation operations is preferable
• Passionate about aviation and customer service
• Very strong communication skills
• The ability to multi-task and prioritise tasks effectively is essential
• Excellent levels of computer literacy