Job description

Description

• Act as the on-site contact between the MRO, the Engine Maintenance Manager and other ACM functions (including: engine maintenance planning, engineering, programs, finance, SPP, etc.) for the specific engine shop visit, and be responsible for driving MRO achievement of engine turn-around-time (TAT) and material savings targets while meeting quality and performance standards for respective engines assigned.
• Attend pre/post-induction and shop related meetings, and become familiar with the work package and contractual issues.
• Responsible for active daily follow-up of shop visit progress, and MRO performance targets. Identify and propose strategies to MRO/ACM to ensure timely and on-budget completion of engine repair.
• Perform daily and continual audits of the level of MRO performance, and provide feedback to the MRO and ACM, through KPIs. Ensure negative performance factors are corrected in a timely fashion, by liaising with the local MRO management team, and recovery plans are implemented as necessary.
• Attend daily MRO meetings and ensure that both MRO and ACM are aware of any procedural, manpower, parts, tooling, and paperwork issues, etc., 
• On-site administration of the Air Canada/MRO contract in reference to the obligations of both parties and development and implementation of contract Interface Control Document (ICD).
• Capturing and reporting realized cost savings stemming from parts use and other negotiations with MROs.
• Ensure all Air Canada owned materials are under proper custody and control of the MRO.
• Liaise with internal and external resources as required to facilitate the work-in-progress, and provide daily and routine reports to ACM Engine Maintenance management as required.
• Ensure Air Canada’s standards regarding engine repairs are communicated and met by the MRO, and validate that engines general and specific materials used in the repair process meet these standards.
• Review invoicing and rectify and reconcile  any discrepancies.
• Coordinate with the Engine Maintenance Manager in adding or deleting tasks as required, or as necessary.
• Coordinate with the Air Canada Engineering and Airworthiness departments to ensure quality and build standards are adhered to.
• Bring to the attention of the ACM Manager and the MRO any safety-related events/issues witnessed.
• Any other duties as assigned by the ACM Engine Maintenance Manager, which are within the scope of the On-site Vendor Representative’s capabilities.
• Complete work schedule flexibility is critical in accomplishing the assigned responsibilities and is a requirement for this position.
• Act in a professional manner at all times.

Qualifications

• Bachelor’s degree in Business, Engineering, or other technical discipline or equivalent industry experience
• A minimum 10 years of experience in commercial aircraft engine maintenance either in a shop or line environment. 
• Familiar with a variety of the engine maintenance industry’s concepts, practices, and procedures. 
• In-depth knowledge with engine remanufacturing/repair processes. 
• Demonstrated strong interpersonal and communication skills particularly for building relationships, resolving conflict, and fostering teamwork.
• Strong sense of initiative and creativity.
• Able to work with limited supervision.
• Strong focus on continuous improvement and achievement of objectives while maintaining a positive and productive working relationship both within and outside the work group.
• Familiar with Transport Canada Aviation regulations and norms.
• Familiar and experienced with PC programs i.e. MS Word, MS Excel, MS Access, MS PowerPoint, and MS Outlook.
• Work schedule flexibility.
• Ability to travel outside of Canada and be on-site at engine MRO’s for extended periods.
• Holder of a current Canadian, US, or EU passport. No passport restrictions – ability to perform duties in any country.
• Holder of valid driver’s license. 

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Requirements: