Airport, Operations, Management, Office, operations

Job description

Description

• Create tables, graphs and prepare spreadsheets.
• Sort and merge documents, reports, etc. 
• Research data and prepare reports 
• Edit and proofread 
• Work under pressure 
• Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc. 
• Receive, index and revise manuals or data 
• Prepare correspondence 
• Receive and direct all incoming calls 
• Provide assistance for outgoing calls, e.g. directory assistance, calling card 
• Refer external customers to appropriate areas, e.g. departments, employees 
• Assist other employees in the department
• Arrange ground transportation for internal/external customers, e.g. taxis 
• Arrange travel and appointments 
• Liaise with internal/external customers 
• Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing 
• Work with minimal or no supervision 
• Design, compose, format and produce correspondence, reports and documents using a variety of software applications 
• Prepare third party billings 
• Handle cash/cheques and related documentation 
• Verify and process invoices, claims and/or expenses 
• Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc. 
• Build, update and maintain schedules and staff rosters 
• Organize and prioritize workload to meet deadlines 
• Comply with Government Regulations, Company Policies, Collective Agreement and procedures 
• Administer Collective Agreements 
• Control distribution and maintain Company and technical publications 
• Maintain a high level of accuracy 
• Operate specific department/Company software programs 
• Develop and maintain schedules 
• Maintain confidentiality at all times
• Maintain and develop accurate maintenance and/or technical records 
• Audit records 
• Monitor equalization of overtime 
• May be required to perform other related duties which do not affect the nature of the job

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator and Coordinator Levels.

Qualifications

Education:

• High School graduation

Skills / Knowledge:

• Good communication skills, both written and verbal
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Knowledge of aircraft terminology
• Aptitude for math
• Aptitude for accuracy and detail

Experience:

• Minimum 2 years office experience

Specific Requirements:

• Some positions may require lifting and climbing
• Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require shift work and/or work staggered starting and stopping times
• Some positions may be exposed to weather conditions
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

Linguistic Requirements:

Bilingual (English and French) 

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Requirements: