Technical and Engineering, Engineering general

Team Leader – Air Canada Maintenance Tooling

Last updated: 1 week ago
Expires: 1 week ago
Job Role:
Technical and Engineering, Engineering general
Not specified
Aircraft type:

Job description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Scope/ Purpose of the Position:
Reporting to the Manager, Technical Tooling and Strategy at Air Canada Maintenance (ACM). The Team Leader ACM Tooling is a vital part of a valued team that ensures ACM is equipped with all the necessary tools to provide a safe and airworthy product.  
This role is responsible for liaising with internal customers of the Line Maintenance Organization and ensuring that operational equipment is duly fulfilled in a timely fashion.
The incumbent is the main point of contact within ACM for all critical demand of tooling and responsible for identifying the main challenges that create disruptions and inefficiencies in fulfilling tooling requirements.  The incumbent is also responsible for communicating the current operational priorities to the Line Maintenance business units and escalating any unresolved issues to the GM, Technical Tooling Program. 

Accountabilities (Responsibilities):
  • Initiate/Monitor/Coordinate/Track tooling requests to support daily operations and overnight tasks, active participation in daily operations calls and follow up on resolution and action items 
  • Responsible for implementing and maintaining tooling related processes with Logistics (stores and tool cribs) , Production Control (tool planning), AOG and Purchasing (tool procurement) and Line Maintenance (tool tracking and control) system wide 
  • Liaise with Logistics (tool cribs) on locating, moving and warehousing tools, monitor order execution status and track/improve inventory accuracy 
  • Ensure tools are returned to tool cribs by mechanics within specific timeframe, actively monitor tool tracking & control to meet airworthiness standard 
  • Assist Planning/Production Control on identifying tooling requirements for maintenance tasks and creating transfer orders on moving tools, ensure any movement is duly fulfilled in a timely fashion 
  • Support AOG desk on urgent tooling procurement request 
  • Review all loans and borrows request from other airlines/MROs, ensure returning of tool in a timely fashion and transactions properly reflected in the system 
  • Point of escalation for any tooling that is received with snags.  
  • Communicate any tooling provisioning need to the Tooling Asset Manager and monitor issues and escalations from the operation 
  • Assist in formulating a demand for funds by providing aircraft maintenance, the tool requirement, cost, quantities and locations to obtain an authority for commitment (AFC). 
  • Coordinate the tool and equipment acquisition and repair policies by initiating, coordinating, monitoring every step of the process. 
  • Ensure ACM control manual processes and standards are always followed, participation in developing/improving standard operating processes for tooling 
  • Keep abreast of new developments by keeping contact with tool and equipment manufacturers, and suppliers. 
  • Participate in development of facility requirements for production equipment by supporting Stores, CRE and other projects related to space management and tooling for hangars 
  • Coordinate between directs, vendors or ASE Engineering to troubleshoot and solve equipment problems. 
  • Ensure the traceability of all processes, equipment and publications and ensure accurate records are safeguarded (certificates, etc.). 
  • Prepare/assist in the development of new projects and monitor execution thereof by providing expertise and guidance on operational tooling requirements. 
  • Coordinate the disposal of obsolete and beyond economical repair tools, as per the ACM control manual process.
  • Work Experience (Previous work experience that is related to the job) 
  • Education (Minimum Education required) 
Accountability (Responsibility):
  • Impact (Level at which work performed will have an effect on; Team, Department, Branch, Organisation) 
  • Supervisory Extend (Level at which the job requires supervision) 
  • Influential Level (Level at which the job requires to influence the behaviour/ decisions of others) 
  • Thinking Environment & Challenge 
  • Decision-making (Degree of organizational empowerment for decision-making) 
  • Physical Effort (Level of physical effort or uncomfortable position) 
  • Sensory and Dexterity Effort (Level of coordination and manual dexterity where accuracy and speed are essential, how often is the sensory required) 
Working Conditions:
  • Physical environment (Physical work conditions in which the job needs to be performed; exposure to unpleasant or disagreeable conditions)
  • Psychological environment (Level of mental stress & pressure resulting from the job)


  • Knowledge of tooling and equipment processes. 
  • Possess a technical background in aircraft maintenance or maintenance support. 
  • Excellent communication skills 
  • Ability to work in a fast-paced environment with flexible hours  
  • Knowledge of TRAX and Control Manual systems. 
  • Strong focus on continuous improvement and achievement of objectives. 
  • Knowledge of assessing tool requirements, cost quantities and locations. 
  • Good knowledge of computer applications; Word, Excel, Access. 
  • Sound judgment and initiative. 
  • Willingness to be on call and work extended hours. 
  • Willingness to work shifts. 
  • Willingness to travel 
  • Strong analytical and problem-solving skills. 
  • Ability to work with changing priorities and fixed deadlines.
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.