Airport, Operations, Management, Airport staff

Job description

Description

• Conduct customer check-in
• Assist customers at the ticket desk
• Handle customer queries at check-in, ticket desk and gate desk
• Support guests with special needs
• Assist pre-boarding guests and provide information on flight schedules and routes
• Act as Ground Hosts and Hostesses

Qualifications

• Strong customer focus gained through previous customer service experience
• Excellent interpersonal and communication skills combined with a strong commitment to teamwork
• Proven problem resolution skills and the ability to multi-task
• Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times
• Available for shift work - early mornings, evenings, weekends and statutory holidays
• High school diploma or academic equivalent

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Requirements: