Airport, Operations, Management, Office, operations

Resource Planning Manager

Last updated: 1 month ago
Expires: 1 month ago
Job Role:
Airport, Operations, Management, Office, operations
Not specified
Aircraft type:

Job description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Resource Planning Manager is responsible for overseeing short term to long term Pilot and Cabin Crew coverage planning, providing efficient and cost-effective crewing solutions.  The incumbent is responsible for ensuring that crew availability accurately matches the requirements of the day-to-day operation by performing in-depth data analysis on projected flying hours, augmentation requirements, crew obligations, crew availability, and leaves. These accountabilities are also extended to support planning requirements for Air Canada Rouge.
Key Functions & Accountabilities:
  • Conduct in-depth schedule manipulation and analysis to support staffing requirements, as well as determine optimal crew base allocations.
  • Maintain staffing models to ensure alignment with commercial, operational and business needs. 
  • Establish forecasts and maintain metrics to align and reconcile staffing models, operational results, and budget. Ensure the Crew Planning team meets deadlines for all short term/long term staffing decisions. Ensure Planning complies with regulatory standards.
  • Coordinate with Pairing Managers for adjustments to manpower distribution to ensure optimized coverage and cost-efficient solutions.
  • Provide continuous adjustments based on operation/resource plan modifications. Develop contingency plans to manage changes to crew availability and/or requirements. 
  • Manage weekly changes to the staffing plan as well as to the schedule. Identify significant changes and highlight variances vs. budget.
  • Generate and manage forecasts for model assumptions. Measure and recalibrate assumptions based on past performance.
  • Forecast yearly reserve allocations and ensure appropriate reserve levels are assigned and managed.
  • Develop reports to track model inputs and assumptions. Engage in model enhancements, measures, and improve assumptions tied to deliverables.
  • Continuously look for improvements to crew plan to increase staffing efficiencies. 
  • Establish crew targets to develop training/ recruitment plans as required. 
  • Provide schedule targets for Corporate Scheduling and communicate regular reports on performance against targets.
  • Chair regularly scheduled performance reviews with key stakeholders to report on performance measures and future projections.
  • Pro-actively identify changes & possible updates to crew planning business processes based on reporting and analysis that will improve crewing efficiency and minimize costs for the company.
  • Run scenarios to simulate potential impact of operational variations, such as changes to schedules and equipment types, crew base allocations and other resources. Analyze potential cost to the business through analysis of prospective changes and propose adjustments to minimize the costs.


  • Results oriented and attention to details.
  • Excellent management and organizational skills.
  • Excellent communication skills.
  • Proven ability to meet tight deadlines. 
  • Strong working knowledge of Windows based programs (Word, PowerPoint, Excel, etc.)
  • Previous Experience working with Collective Agreements.
  • Air Canada system knowledge an asset.
  • In Flight Service and/or Flight Operations experience is a definite asset.
Conditions of Employment:
  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.