Airport, Operations, Management, Office, operations

Job description

Description

• Deliver classroom-based training for all mandatory requirements 
• Oversee and manage all e-learning to ensure 100% compliance 
• Deliver all Air Canada operational system training (Weblynx, Smartload)
• Deliver operational training requirements to include: departmental procedures; system procedures; warehouse procedures & responsibilities; Air Canada Standard Operating Procedures (SOP)
• Delivery of soft skills training such as Customer Service, 
• Research and develop training material based on local requirements to include: lesson plan; reference guide; handouts; exercises; exams; PowerPoint presentations
• Redevelop corporate training as required to meet local/international requirements in conjunction with Cargo Training & Development
• Work with and oversee warehouse training instructors to include: airside driving; Operational equipment (ETV, TV etc); forklift driving; Pristine Condition manual handling; on-the-job training for new employees
• Manage new employee induction and coordinate with Cargo Resource Planning Manager, Cargo Training Manager and Human Resources
• Assist auditors in local station audit
• Conduct training in the UK and International stations to meet Air Canada SOP as required
• Set up new station procedures onsite together with required training in conjunction with Manager and GHA Vendor Management
• Work with our GSA / GHA’s to provide instruction, procedural information and direction

Qualifications

• Training experience essential
• Minimum of 5 years Cargo experience
• An excellent knowledge of cargo processes and procedures
• Demonstrable leadership and presentation skills
• Must be a team player and represent Air Canada in a professional manner
• Must have an ability to use tact, good judgement and initiative, with a flexible attitude 
• Ability to work under pressure, plan workload and meet deadlines with minimal supervision
• Required to wear PPE in designated high-risk areas
• Must be prepared to travel in Europe, North America, Middle East, Africa and India to deliver and/or receive training
• Must have ability to work in the UK unrestricted

• Experience of Weblynx, ABS, ETS, Smartload and Microsoft Office suite would be an advantage
• Dangerous Goods certified
• Dft security clearance 
• Forklift experience

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Requirements: