Reports to : Maintenance Control Manager
Department : Engineering (ENG)
Cathay Pacific aspires to become one of the world’s greatest service brands. To support this vision, Cathay Engineering needs to deliver aircraft to the operation that are safe, compliant, on-time and defect-free. We achieve this operational excellence by setting the highest standards, embracing continuous improvement, and driving for an efficient, productive and customer centric operation.
The Senior Maintenance Controller role is a key role within the Engineering organisation that requires a high degree of operational experience and time in position to become fully qualified and effective. The role is responsible for the 24/7 technical worldwide operational management of the Cathay Pacific and Air Hong Kong fleets. Senior Maintenance Controllers work within the airline Integrated Operations Centre and provide on the spot technical advice to flight crews and line maintenance engineers both in the air and on the ground when dealing with defects and technical problems to resolve Aircraft on Ground (AOG) and technical disruption to minimise customer impact and the loss of aircraft availability. Senior Maintenance Controllers are required to make operational decisions and airworthiness judgements that can directly affect the safety of the aircraft. The Senior Maintenance Controller role therefore requires significant operational experience and aircraft type training across all types in the Cathay Pacific and Air Hong Kong fleets.
The Senior Maintenance Controller role is a 24/7 function, and the job holder will be required to work on shift in the Cathay Pacific Integrated Operations Centre in Cathay City and/or the joint Cathay Pacific / HAECO Centre of Excellence in Hong Kong International Airport in Terminal 1.
The Senior Maintenance Controller is responsible for:
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Please note that with effect from 1 June 2022 onwards, all Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine. Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.
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