Airport, Operations, Management, Office, operations

IOC Operations Analyst - Tactical Planning

Last updated: 1 month ago
Expires: 3 weeks ago
Job Role:
Airport, Operations, Management, Office, operations
Aircraft type:
Hong Kong

Job description

Role Introduction


Reports to: Head of Integrated Operation Centre Transformation Programme

Department: IOC - Integrated Operations Centre

This role is key to the pre-ops “tactical planning" function of the Integrated Operations Centre (IOC) and will play a critical role in enabling IOC to proactively mitigate potential disruptions and identify schedule optimizations opportunities.
This role will support the regular pre-ops review and post-ops analysis, conduct operations data analysis and facilitate other adhoc analytical tasks.
The individual selected for this role will have the opportunity to work closely with the Transformation team to design and implement the future Tactical Planning operating model as well as the supporting technology solutions.


Key Responsibilities


  • Support the daily pre-ops review by identifying, analysing disruption risks within the IOC operations window and helping working out the optimal risk response.
  • Work closely with other teams (IOC Ops Controllers, Maintenance Control Planning, Airline Planning) to coordinate the daily pre-Ops meeting and to continuously try anticipating disruptions / optimizing airline schedule within the “Operations Window".
  • Contribute to post-ops analysis and identification of lesson learned/ insights to support Continuous Improvement of the Tactical Planning function.
  • Collaborate with Operational teams, Transformation team, Technology teams and Data Science teams to capture business requirements and design IT solutions to support tactical planning function, e.g. Dashboards, Risks Management features, Risk predictions tools, Optimizers...
  • Contribute to shape the future Tactical Planning Operating Model, conduct change management activities, and support the team growth.




Knowledge & Experience

  • Bachelor degree - with a preference in STEM disciplines such as Mathematics,
  • Computer Science, Information Management or Statistics
  • Previous experience as a data analyst (or in roles requiring extensive data analysis) is preferred
  • Previous experience in Airlines operations is preferred
  • Previous experience in transformation projects would be ideal, e.g. Business Process Reengineering, Lean, involvement in delivery of technology solutions)


  • Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
  • Ability to work with diverse stakeholder groups and conduct briefing, interview sessions as required.
  • Ability to produce comprehensive reports and case studies.
  • Strong verbal and written communication skills

Application Deadline: 21 Feb 2022

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Please note that with effect from 1 June 2022 onwards, all Cathay employees and contractors who work in Cathay City and all other Cathay Group Company premises in Hong Kong must have received a third dose of COVID 19 vaccine.  Being tested regularly for COVID-19 is not an option. Consideration will be given to those who are unable to get vaccinated for valid medical reasons.