Job description

Description

• Direct the activities of all local GSE personnel towards safe and effective performance.
• Anticipate, identify and resolve service and operational problems with a results-oriented approach to performance.
• Implement and maintain Air Canada GSE projects and initiatives
• Communicate, engage and recognize GSE personnel  
• Understand, interpret and communicate key performance indicators and associated local department results pertaining to operations, safety and customer service.
• Conduct regular participatory team meetings and promote and participate in a satisfying, safe and productive work environment.
• Manage local compliance with regulatory requirements. Ensures the local GSE department and locations operate in accordance with local, provincial, national and corporate safety and environmental standards and regulations. Immediate follow-up on non-compliance issues.
• Accountable for all departure delays attributed to Air Canada GSE and for personnel under direct jurisdiction to achieve targets.
• Responsible for individual Performance Management, identification of developmental needs and management of under-performance through coaching, counseling and discipline.
• Responsible for the effective deployment of people, facility, material and equipment resources.
• Foster and maintain optimal Union relations and recognize the Union’s leadership.
• Ensure that all policies and procedures, per the corporate manuals, guidelines and the Collective Agreement are followed and respected accordingly.

Qualifications

• High School Certificate, Technical accreditation (relevant trade’s license/endorsements).
• Bachelor’s Degree in Business Administration or equivalent is an asset.
• Bachelor’s Degree in Engineering and/or certification as a Professional Engineer is an asset.
• Sound technical and working knowledge of Ground Support Equipment Maintenance processes and procedures.
• Technical accreditation (relevant trade’s license/endorsements) an asset.
• Very strong communication and organizational skills.
• Self-starter with demonstrated strong interpersonal and problem solving skills.
• Strong commitment to teamwork.
• Ability to multitask in a fast-paced environment
• A demonstrated ability to professionally provide direction and leadership to direct reports in a fast changing environment with emphasis on coaching, change management, motivating and resolving issues and differences effectively in a timely manner.
• Strong focus on continuous improvement and achievement of objectives while maintaining positive and productive relationships both within and outside the work group.
• Solid work planning skills, open to new concepts and process improvements.
• Proficient in the use of personal computers and common office software applications (MS Outlook, Word and Excel) and Ground Support Equipment computer applications (M5, E-Sage, etc.).
• Sound working knowledge and experienced in practical application of the Air Canada - IAM&AW collective agreement.
• Knowledge of Air Canada airport operations an asset.
• Ability to obtain Transport Canada airport security clearance.

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Requirements: