Airport and Ground Staff

Cargo Sales Agent

Last updated: 1 week ago
Expires: 1 week ago
Job Role:
Airport and Ground Staff
Not specified
Aircraft type:

Job description


Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Scope/Purpose of the position:
  • Support cargo sales/reservations and office administration in Frankfurt
Duties and Responsibilities: 
  • Prepare daily loading report for FRA flights
  • Verify daily that shipments with onward connections are being flown as booked
  • Shipment Tracing
  • Booking (in WebLynx)
  • Complete WebLynx entries for both inbound and outbound cargo, monitor/complete AMS/ACI entries, and ensure that customers provide all required AMS/ACI data in a timely and accurate fashion in accordance with regulatory and procedural requirements
  • Ensure that all bookings have been done properly in WebLynx (ULD booking, minimum connection times, routing etc.)
  • Update customer profiles (updating alias names and addresses in WebLynx etc.)
  • Set up and maintain station files for all types of manifests, SITA messages, Air Canada handling reports, special handling documents, customs paperwork and all types of letters/document from customers
  • Act as a liaison between customers and AC Cargo’s claims department and provide assistance in claims investigations
  • Other duties that may be assigned from time to time


  • High level of inter-personal skills to establish and maintain excellent relationships with 
  • internal/external customers as well as partners
  • Good airfreight industry knowledge
  • Two years related work experience
  • Good time management skills
  • Good knowledge of office automation tools (e.g. MS Office)
  • Driving license (preferable)
  • Fluent in English and German

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates. 


Diversity and Inclusion


Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.


As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted