Job Title: OCC Manager
CAE Parc Aviation are presently accepting applications for an OCC Manager for our client. The successful candidate can be based in Dublin.
The purpose of the role is to develop, lead and direct all aspects of the Operations Centre while developing and maintaining effective relationships with key stakeholders. Is the central authority to establish and modify policies for the operational control process and has overall responsibility for the performance and the delivery of the OCC department.
Roles & Responsibilties
- Lead and manage the OCC team to achieve operational integrity of the schedule, full legal compliance within the operation and ensuring sound economic decision making processes are employed. Introduce and manage robust operating procedures thereby reducing the possibility of an aircraft accident and mitigating disruption impacts.
- Manage OCC and network operational performance to ensure that cost effective and consistent disruption recovery responses are initiated / implemented. Manage and ensure continuous flight-watch is carried out effectively to provide the best possible assistance in case of any deviation or diversion from the normal operational plan.
- Manage and ensure a satisfactory balance of On Time Performance (OTP), interdependency and customer service in line with the company's business goals. Lead the OCC cross-functionally through the design, development and implementation of performance goals.
- Establish and maintain strong and effective working relationships will all relevant departments. Lead daily on time performance meetings with relevant stakeholders to review and correct any operational problems while providing feedback to help optimize the schedule and prevent recurrent delays.
- Mentor and coach OCC staff to enable them to reach their potential, create succession plans to allow business continuity. Develop staff through contributing to and regularly undertaking performance appraisals and make appropriate recommendations on career direction. Develop effective staff training solutions, ensuring mandatory, professional and quality standards are specified and delivered.
- Manage crises including the ERP (emergency response plan) ensuring the company has an acceptable and approved level of readiness. Continuously develop and test our systems including training, validation, and cross functional improvement.
- Analyse and identify areas for cost reduction and recommend the same to management. Design and implement cost reduction plans across the identified areas after achieving a consensus and obtaining the buy-in of all concerned stakeholders. Prepare the annual budget for the OCC department and ensure strict compliance to approved budgets.
- Ensure the safety and security of all people, assets, systems, and procedures engaged in or associated with own area of responsibility or otherwise under own control or influence. Run quarterly functional review with all heads of function that have presence in the OCC - align KPI, procedure and cross functional synergies.
- Data review and correction daily to ensure data integrity. Assess existing operational systems and ensure that they continue to meet the current and future demands of the airline. Where required, research, evaluate suitability and recommend suitable replacement IT systems.
- Manage the company Emissions Trading System EU ETS, UK ETS and CORSIA programme and credits.
- Manage all schedule changes (outside ops window D+4 onwards) closely with Network planning analyst (also provide cover when network planning analyst is not present); liaise on this with all stakeholders (customers, crewing, flight ops, ground ops, engineering, external companies)
- Ad hoc work on projects and abnormal operations, eg HIRAS, flight planning for new routes, route analysis for ferry flights, introduction of new fleets
- Provide cover for Operations Control manager, Crewing manager, Network schedule and planning analyst as required.
- Out of hours availability and cover for Executive On Call (EOC) duty.
- Maintain competence on the basis of continued education and training in their area of responsibility. The company will facilitate this process.
- Bachelor's degree
- Proficient in MS Office
- Min 5 years experience in a managerial position with strategic and budgetary aspects.
- International express or logistics or aviation industry background.
- Minimum of 10 years' experience within a major airline environment, preferably Flight Operations.
Candidates must be eligible to live and work in the EU.
Reports to: Flight Operations Director
Contract: Permanent, full time
Working hours: Monday-Friday 09:00 - 17:30
Equal Employment Opportunity?
At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.?CAE Parc Aviation is an Equal Opportunities Employer.