Job description
AMOS Competence Centre (ACC) Specialist
The purpose of the role is to provide specialist support in the initial establishment and the on-going operation of the ACC.
Key Accountabilities:
Develop effective business processes and procedures to ensure the ACC can support the use of AMOS at Go-Live and in day-to-day operations
Liaise with IT Services and Swiss-AS on system infrastructure administration
Play an active role in the delivery of AMOS user training
Provide 1st level support to end-users; Software release / upgrade management
Support change management, and system development and enhancement
Provide interface support; Database management in conjunction with IT and Swiss-AS. On-going liaison with Swiss-AS as required, Development of Training material
Shall maintain competence on the basis of continued education and training in their area of responsibility. The company will facilitate this process.
Requirements
Qualifications:
Recognised qualification/experience in aviation engineering
Computer literate
Fluent in English
Candidates must be eligible to live and work in the EU.
Experience:
5 or more years' experience with AMOS, ideally in a Key User or AMOS Administration role
Experience delivering training.
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