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Last updated: 2020-10-10
Valid to: 2020-11-10
Job Role:
Airport and Ground Staff, Other
Saudi Arabia
Monthly salary from:
8000 €
Job description

Ground Services /Job Description

· Manage the day to day operations to meet organizational performance plans.

· Implement and enhance a daily operating report process that measures effectiveness to plan for the operation.

· Monitor measure and report on operational issues, opportunities, development plans, and achievements.

· Manage direct reporting staff; implement training to improve skills and to ensure a satisfying front line workforce.

· Develop forward-focused station planning to predict staff and equipment requirements.

· Build a strong operation workgroup by identifying weaknesses and implementing processes and training to close those gaps.

· Provide leadership and guidance by coaching, counseling, and mentoring the Supervisors and front line workforce on a day to day basis to directly enhance their skills.

· Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal, environmental, and general overall objectives.

· Assist the Supervisors in the day to day operations.

· Review work performance to ensure staff is meeting company requirements.

· Ensure customer service standards are met and/or exceeded.

· Take corrective/disciplinary actions when necessary.

· Oversee and provide training for Supervisors and front line workforce to ensure they are in compliance with the company safety standards and procedures. Update and maintain training files as required.

· Ensure all ramp vehicles and equipment is being properly maintained.


Knowledge, Skills, and Competencies

· At least 5 years of extensive Ground handling operational experience.

· Able to perform all aspects of Ground including Loadmaster, handling hazardous materials, fueling, Catering, security, etc.

· Ability to organize and perform multiple assignments in a high-stress environment.

· Ability to interact, communicate and maintain relationships with clients, vendors, customers at all levels

of management.

· Proven ability to lead and manage the activities of a diverse and workforce.

· Skilled problem solver with leadership qualities.

· Excellent communication, decision, and management skills.