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Overnight Flight Coordinator & Charter Sales Position

Last updated: 2020-01-23
Valid to: 2020-02-19
Job Role:
Office, Sales
United States
Job description

The Overnight Flight Coordinator and Charter Sales Position will be responsible for the overall selling, scheduling, planningand execution of flights. This role requires working closely with pilots, clients, aircraft owners and all internal departments. Position will be responsible for selling point-to-point and round-trip charter flights. Candidates must be able to work individually and thrive in a fast paced, often-stressful environment. Overnights, weekends and holidays will be required.

Essential Duties

  • Facilitate the coordination of all flights operated by Journey
  • Provide trip quotes through FOS to Journey customers as requested
  • Develop an expert understanding of the aircraft within Journey's fleet as well as aircraft within the charter market. i.e. performance parameters, capacity etc.
  • Develop & maintain strong working relationships with charter brokers and operators
  • Ensure the safe and legal coordination of scheduled flights
  • Provide exceptional customer service to internal and external customers
  • Oversee planning & coordination of flights domestic and international. Duties can include but not limited to: handling, slots, charter permits, fuel, parking, ground transportation, hotel arrangements, APIS & GenDec.
  • Provide external agents with all applicable aircraft documents required for trip planning
  • Understand and interpret applicable regulations in order to ensure compliance
  • Prepare trip sheets and arrange services for passenger convenience
  • Arrange crew hotels & transportation as required
  • Monitor weather & other events with the potential to impact aircraft operations
  • Provide back-up support to other positions as required
  • Ensure conformance to Journey safety, security and quality standards
  • Report non-compliance observations for any potential quality issues
  • Make rapid decisions concerning regulations and economy of operations
  • Position requires a sense of urgency & real-time response to all inbound communications

Qualifications and Requirements:

  • Excellent verbal & written communication skills
  • Strong strategic, analytical and problem solving skills
  • FOS Experience Preferred
  • Ability to multi-task and work in a fast-paced, team-oriented environment
  • Knowledge of FARs in regards to Part 91 and Part 135 Operations
  • Familiarity with core job competencies including, but not limited to; flight planning, sales, international operations, weather & ATC
  • Ability to work overnights, weekends and holidays
  • Bachelor's degree preferred or equivalent experience
no requirements specified