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Last updated: 2019-10-18
Valid to: 2019-11-13
Job Role:
Maintenance Repair Operations
United States
Job description
Job Details Description

The Aircraft Maintenance Analyst is responsible for the quality and accuracy of maintenance records related to the aircraft assigned to them. Responsibilities ?Monitor and maintain the inspection/maintenance schedule for fleet of assigned aircraft ensuring adherence to all regulatory guidelines, as well as manufacturer recommendations?Ensure that customer maintenance compliance records and other data is updated promptly and accurately?Assist Customers in utilizing the full functionality and capability of the applicable maintenance tracking application (CAMP, CESCOM, CMP or Avtrak) ?Conduct Customer maintenance program audits to verify accuracy of records. Compile audit findings and provide recommendations for review to Analysts for conformity to regulatory, manufacturer, and known vendor requirements.?Respond to correspondence, facilitate the gathering of information, and apply technical knowledge, to ensure the continued integrity of the Customer's maintenance program and accuracy of maintenance tracking data.?Coordinate and cultivate positive relationships and communications with all external and internal business units to ensure efficient integration and deployment of Customer maintenance requirements and to enhance the Customer experience.?Coordinate with service providers to ensure the timely and accurate submission of completed maintenance documentation.?Conduct Outreach Calls to ensure continued customer contact and support in-bound customer telephone calls regarding maintenance program questions?Maintain extensive knowledge of the applicable OEM and model maintenance program requirements?Review applicability of and incorporate Airworthiness Directive notes and Service Bulletins as they apply to assigned aircraft and process inspection program revisions?Enroll new aircraft onto application using OEM and customer furnished technical data QualificationsTo perform this job successfully, an individual must be able to perform each essential function described in the Job Responsibilities. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Requirements?Associate's degree in aviation maintenance or related field and (2) years related aircraft maintenance experience is preferred?A & P license and two (2) years of related aircraft maintenance experience, or (4) years of related aircraft maintenance or manufacturing experience acceptable.?Prior customer service experience a plus?Must possess excellent communications skills (both written and verbal) and the ability to analyze and interpret data.?Must possess excellent computer skills (i.e. Word, Excel).?Some travel maybe required. Certificates, Licenses, Registrations?A & P license preferred

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