Malaysia Airlines has announced it has offered a full refund to passengers who wish to cancel their flights to London within the next couple of days following the terrorist attacks at London Bridge and Borough Market on Saturday night.
In a travel advisory published on its website, the national carrier announced that its customers who wish to cancel flights to London on Saturday, Sunday or Monday (Jun 3 - Jun 5) will be offered a full refund. Additionally, passengers who wish to reschedule their London flights during those dates may do so at no additional cost, the airline added.
"Any customer that wishes to cancel their London flight on June 3, 4 or 5 can get a full refund. Customers who wish to reschedule their London flights from June 3, 4 or 5 can do so with no penalty or extra payments,” it said.
The airline also expressed its sadness over the attacks. "Malaysia Airlines regrets the sad news of the incident in London. Our sympathies are with the family and friends of the victims," said the airline.Malaysia Airlines offers to refund London fliers following terror attack.
Flights to and from London’s Heathrow airport are not being directly affected by the attack, according to the airport’s website. Train travel within the city has been severely affected by the attacks, with London Bridge station and Borough Tube station remaining closed until June 4 (local time). Those who were unable to use their train tickets on June 3 can claim a refund, Southern Railway advised.
Armed men on Saturday night launched the attack that left seven people dead and dozens injured. The area around London Bridge where the attack took place is popular with tourists due to its proximity to the Tate Modern, the Shard and London’s Southbank.
Police shot and killed three male suspects at Borough Market. The latest attack was the third such terrorist incident in the UK since March.