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Fly2Sky was established in late 2016, and is now considered as a top-class operator. Our key competitive strength lies in our effective asset management practices, superb operational efficiency and a highly experienced management team. This enables us to get the most out of our fleet whilst delivering unbeatable value to our customers. We are currently recruiting an experienced Business Development Marketing Manager to support our team.Responsibilities of this position will include driving revenue targets set by Fly2Sky Management and supporting our customer service efforts, including but not limited to:<ul><li>Work alongside the Chief Commercial Officer to set annual revenue targets for Fly2Sky based on the company’s capital and operational capabilities.</li><li>Oversee marketing and business development efforts for entrance into new markets, ensuring a robust new-client database and prospect outreach plans.</li><li>Manage sales activities, setting clear quarterly goals and responsible to hit revenue targets.</li><li>Execute innovative marketing strategies and supervise the activities of the marketing team to enhance the brand's presence and visibility in the market</li></ul>Candidate Requirements: • Knowledge in aviation regulations • Advanced knowledge of English • Ability to work in a challenging and dynamic environment • Positive attitude, strong work ethic, a team player who shows commitment and dedication to the job • Detail and goal-oriented person • Proven analytical and problem-solving abilities • Result oriented and deadlines driven What we offer you:  International experience in a fast-growing organization;  Attractive remuneration based on work experience and qualifications;  Interesting work in a dynamic environment within a friendly team;  Company benefits (additional health insurance; sport card; food vouchers)

Fly2Sky Airlines

Key Account & Business Development Manager

SkyUp MT, a European airline registered in Malta and commenced operations in May 2023, forms part of the UPfamily group of businesses, which amongst other, includes SkyUp Airlines a Ukrainian airline established in Ukraine in June 2017. Our mission is to encourage people to travel, thereby changing their worldview. Since the beginning of the full-scale russian invasion of Ukraine, we have transformed our activities and started working in two directions: ACMI and charter flights under request of third-party airlines, tour operators, football clubs, funds, etc. We operate flights across Europe, as well as to Egypt, Turkey, Tunisia and other countries.To support our expansion plans, SkyUp MT is looking for  B737 Technical PilotRequirements: - Communicate with Boeing via MyBoeingFleet account checking for updates in flight operation related documents and for processing any request on behalf of flight operation. - Create a permanent link between flight operation an engineering teams to resolve any issues, explain requirements and investigate any deficiencies. - Conduct test flight, acceptance flight, maintenance check flights; develop and maintain relevant documentation. - Develop OM-B, MEL, Technical and Flight Operation Bulletins or other technical, operational or training documentation. - Participate in OM-A revision when requested by NPFO. - Participate in FDM program at SMS Manager request. - Communicate with Performance Engineering and Fuel Efficiency Manager to verify compliance with requirements and introduce implementation of best practices. - Participate in accepting new aircraft into SKYUP MT fleet. - Participate in occurrences investigations when requested by SMS Manager.What we offer:  - A career at a large multinational company which is rapidly and steadily expanding.  - Permanent contract-Accommodation and meals in the premium hotels while on a business trip; - Medical Insurance; - We support our staff development and we offer: GROW UP corporate university, refund of external education and trainings. - Culture of openness, parity and support.  - Corporate travel discounts with Join UP! - We are proud to be a Ukrainian business and we are doing our best to support our country as well as each other: we have an in-house Employees’ Charitable Efforts ‘Together with U’ Support Programme which allows us to support our colleagues in the Army Forces.

SkyUp airlines

B737 Technical Pilot

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The schedule Integrity flight Manager’s role is to contribute actively to the mandate of the Schedule Integrity team in optimizing scheduling parameters and schedule operational outcomes, allowing Air Canada to transform into an industry top performer for on-time-performance (OTP) while maintaining profitability and schedule connectivity. This role monitors, analyses, manages, and proposes modifications to the Schedule Design parameters which include Block Times (flight duration), aircraft Turn Times and passenger Connection Time, in an effort to improve OTP and minimize passenger misconnections. The Schedule Integrity Manager supports Planning and Scheduling in creating schedule efficiencies, while working closely with the Operational branches.
Responsibilities: 
<ul><li>Define requirements and manage block times for every city-pair and fleet for all carriers in the Air Canada network, according to Air Canada’s block strategy and including all exceptions, constraints and corrections.</li>
<li>Monitor block performance, block deviations/overrides and missing blocks; when necessary, rectify the situation in accordance with block strategy, and commercial or operational constraints.</li>
<li>Monitor and analyse historical misconnections; identify issues, propose solutions, and coordinate with Planning, Scheduling and SOC to minimize future potential misconnects.</li>
<li>Review Minimum Connection Times (MCT) and make recommendations to current rules; work with Planning and Sched Change on rule implementation, communication and PNR rebooking.</li>
<li>Review on a regular basis aircraft turns on future schedule comparative to minimum turn times. Report to Scheduling and Planning on deviations in an effort to minimize them; evaluate potential misconnections and communicate to SOC any remaining deviations due to schedule constraints.</li>
<li>Define business requirements and coordinate with Commercial BI and IT teams for the creation of dynamic dashboards to support in the monitoring of schedule parameters and decision making.</li>
<li>Create and apply processes and procedures related to Scheduling Parameters in order to meet Air Canada’s timelines and accuracy targets.</li>
<li>Lead meetings with Planning, Scheduling and Performance Engineering to communicate and explain the team’s findings, and get buy-in.</li>
<li>Produce and present reports and analysis for higher management and facilitate decision making.</li>
<li>Support Scheduling and Planning teams with developing strategies and scenarios for network and fleet optimization.</li>
<li>Organise the shared network and document every work produced – analysis, procedure, updates, HR related documents and 101s – in an effort to facilitate the work of the whole team, and delegate more easily.</li>
<li>Potentially hire, train, manage coop student and/or new employee.</li>
</ul>Qualifications <ul><li>University degree required with specialization in any of the following: business analytics, economics, mathematics, statistics, operations research, engineering or equivalent. </li>
<li>3+ years of relevant experience. </li>
<li>Ability to generate Excel reports and successfully translate and communicate the data at various levels. Experience in coding and SQL is an asset. </li>
<li>Excellent analytical and problem-solving skills. </li>
<li>Ability to see the bigger picture and think outside the box to find creative solutions. </li>
<li>Ability to work independently with a minimum of supervision and effectively manage multiple tasks concurrently. </li>
<li>Results oriented and sense of ownership; Reliable ; detail-oriented ; patient. </li>
<li>Brings a high-energy and passionate outlook to the role. </li>
<li>Passion for the airline/travel industry is an asset. </li>
<li>Experience in supervising employees.</li>
</ul>Conditions of Employment:
<ul><li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Schedule Integrity Flight Manager
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
The Crew Pay Analyst is the definitive source of knowledge, or expertise in Crew Pay. The Crew Pay Analyst is responsible to analyze Air Canada Mainline, and Rouge pay in accordance with the CUPE Collective Agreements and provide analytical support to conduct a variety of statistical activities. The Crew Pay Analyst  functions as the organizational ambassador for his/her knowledge area and applies their expertise to support the introduction and management of a new Crew Pay system. 
Responsibilities: 
<ul><li>Develop and maintain processes (SOPs) and procedures to ensure the pay-related aspects of the Air Canada/CUPE Collective Agreement are properly administered </li>
<li>Lead development of pay guidelines and instructions to major stakeholders </li>
<li>Ensure the integrity and efficiencies of the crew members pay for both Air Canada and Rouge  </li>
<li>Analyze and validate month-end crew pay in advance of the payrolls production process and take corrective action where necessary. </li>
<li>Collaborate with Crew Planning, Crew Scheduling, Flight Operations Management and Labour Relations to ensure legal compliance within the appropriate contract pay rules. </li>
<li>Analyze crew pay data and perform statistical activities to ensure optimal crew pay processes are adhered to and provide recommendations to Manager, Crew Pay as required.  </li>
<li>Understand, articulate, document crew module requirements </li>
<li>Actively participate in the scoping, development, testing and implementation of the module solutions and validates the final product satisfies the defined requirements.  </li>
<li>Participate in all project workgroups, modules, with the need for specialized knowledge for topics including but not limited to; <ul><li>Crew Pay rules </li>
<li>Contractual rules </li>
<li>Crew Scheduling </li>
<li>Crew Planning </li>
</ul></li>
<li>Create / review necessary documentation, such as system specifications, user guides, and training manuals, prior to distribution to end-users. </li>
<li>Define and build test scripts. </li>
<li>Participate and execute testing of each of the solutions modules for accuracy and usability.</li>
</ul>Qualifications <ul><li>Advanced knowledge of Crew Pay and processes.  </li>
<li>Previous experience working with collective agreements, specifically the Air Canada/ACPA Collective Agreement. </li>
<li>University degree in business or related field (i.e., accounting or finance), an asset </li>
<li>Previous accounting experience, specifically crew payroll, an asset. </li>
<li>Excellent communication skills (oral and written) and well-developed interpersonal skills </li>
<li>Self-motivated with attention to detail </li>
<li>Demonstrates analytical “out of the box” critical thinking and problem-solving skills </li>
<li>Proficiency with Microsoft Office software (Word, Excel, and PowerPoint) and working knowledge of NetLine, Forum and other PC applications </li>
<li>Must be able to work independently with minimal supervision. </li>
<li>Ability to multi-task, work under pressure, meet tight deadlines, and accommodate changing priorities </li>
<li>Flexibility with work hours  </li>
<li>Must be able to work in a team and produce quality output under tight deadlines</li>
</ul>Conditions of Employment:
<ul><li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Crew Pay Analyst - Flight Attendants - Temporary
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
At Air Canada, we are passionate about building exceptional digital experiences that help our customers travel the world. As we continue to grow into a global champion, digital technology plays a leading role in every aspect of our customer's journey. As part of this growth, we invest not only in what we build and how we build it but also in the culture we foster.
Air Canada’s Operations Digital team is looking for a Specialist Digital Platform focused on building and leading a team of developers to deliver innovative customer experiences, drive automation, and reduce operating costs. The candidate should be self-driven, highly motivated, creative, and ready to lead and support our agile development teams. The Specialist Digital Platform will produce scalable, fast, and robust solutions in a creative atmosphere and provide technical leadership. 
This position reports to the Senior Manager, Digital Platforms.
Responsabilities :
<ul><li>Demonstrate strong analytical skills and attention to detail in analyzing complex technical issues and proposing viable solutions.</li>
<li>Develop and implement strategies to attract and maintain a highly skilled and engaged team of software developers.</li>
<li>Work with architects &amp; developers to define system architecture and tactical solutions for product requirements and devise effective solutions. </li>
<li>Utilize extensive technical knowledge and expertise to contribute effectively to discussions and decision-making processes.</li>
<li>Implement new features and optimize existing ones to drive maximum performance.</li>
<li>Lead all development cycles: manage the entire software development lifecycle, including planning, architecture, and implementation. </li>
<li>Work within high-performing teams to deliver software solutions, particularly on cloud platforms such as AWS.</li>
<li>Promote technical standards for quality, maintainability, scalability, availability, and security.</li>
<li>Work to improve software development processes continuously.</li>
<li>Innovate, improve, optimize, and identify opportunities for improved software development processes, design decisions, and engineering tools.</li>
<li>Assist in the collection and documentation of requirements and user stories.</li>
<li>Develop scalable, high-performance, and robust applications. </li>
<li>Package and support deployment of releases.</li>
<li>Define and adhere to industry standards and best practices.</li>
<li>Communicate effectively with both technical and non-technical stakeholders through clear and concise written and verbal communication.</li>
</ul>Qualifications <ul><li>Bachelor's Degree in computer science or equivalent.</li>
<li>5+ years of experience in software development experience in building applications.</li>
<li>2+ years of experience in the technical management of software development teams.</li>
<li>Extensive experience in the airline domain, with a strong understanding of industry-specific requirements and challenges</li>
<li>A leader with the ability to mentor the team - review code, design, allocate resources and jump into the code as needed.</li>
<li>Familiarity with event-driven architecture principles and their application in software development.</li>
<li>Proficiency in working with distributed development teams and delivering software solutions on cloud platforms like AWS</li>
<li>Real-world experience with mission-critical enterprise applications (either as consumer or producer).</li>
<li>Experience with cross-platform development using PAAS cloud systems.</li>
<li>Database / Data Storage experience (SQL / MySQL).</li>
<li>Experience with NoSQL solutions (DynamoDB, MongoDB)</li>
<li>Ability to effectively manage complex projects, clearly communicate the status of projects to executive teams, and manage and triage many competing demands and priorities.</li>
<li>Excellent analytical capabilities and detail oriented.</li>
<li>Outstanding interpersonal communication skills (written and verbal) and ability to work with the business and technical leadership teams.</li>
<li>Ability to effectively function in a fast-paced environment.</li>
<li>Result-oriented with a proven track record of delivering successfully within aggressive timelines.</li>
<li>Thorough understanding of the agile software development processes with distributed development teams and proven experience in delivering complex projects on time with high quality.</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Specialist, Digital Platforms
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Responsibilities:
<ul><li>Responsible to maintain the content of the flight planning (LIDO) and NOTAM database, and to provide assistance to flight dispatchers and pilots for flight planning and data integrity.</li>
<li>Maintain company proprietary data in the flight planning, NOTAM and Crew Alert systems.</li>
<li>Manage LIDO, Company, and Class 1 NOTAMs. Interpret and validate source NOTAM data for entry in FlightBrief.</li>
<li>Provide technical expertise to flight dispatch and on flight planning database queries.</li>
<li>Identify and resolve problems in the flight planning system.</li>
<li>Perform quality control on generic flight planning (LIDO) data and Air Canada requested changes.</li>
<li>Interface with other divisions of the company such as Performance Engineering, Flight Dispatch, Flight Standards,</li>
<li>Route Manual and FMS production, Finance, SOC,ISM/IT, Scheduling and Air Canada Jetz.</li>
<li>Maintain contacts with government agencies such as ATC, NAV Canada Notams office and other data providers such as LIDO Frankfurt.</li>
<li>Acquire and maintain an expertise in a specific area and provide continuous assistance on this matter to the team.</li>
<li>Provide assistance in the production testing and implementation of RFS required for system enhancements.</li>
<li>Co-ordinate on flight operations behalf offline charter operations for maintenance and Air Canada Jetz.</li>
<li>Provide aeronautical data as part of Air Canada airport authorization process.</li>
<li>Manage future Lido modules such as Overflight Module by ensuring overflights requests are processed in a timely manner and verifying traffic rights</li>
<li>Integrate and maintain Flight Support and Flight Dispatch website</li>
<li>Liaise with ATC for availability of severe weather avoidance routes</li>
<li>Responsible for creating and uploading word documents for the electronic documentation within Casses</li>
<li>Responsible for maintaining dispatch remarks in LIDO</li>
<li>Responsible for creating and maintaining weather and Notams groups in Casses</li>
<li>Responsible to liaise with Netline database owner for reconciling daylight-saving time to ensure correct data in Lido and Netline</li>
<li>Site Support for Flight Dispatch Operational floor and administration</li>
<li>Responsible for requesting, maintaining and amending global over flight slot approvals and permission, charges and route selection collaboration with Mgr. ATC Nav Charges</li>
<li>Benchmark, track, communicate route planning costs, initiatives and savings</li>
<li>Analyze and communicate total Taxi times for cross functional and cross branch projects</li>
<li>Analyze, identify, and add/repair/delete new or obsolete air routes, SIDs and STARs</li>
<li>Ensure Air Canada requested LIDO navigational database changes are expeditiously handled</li>
<li>Manage LIDO Maintenance Frames for New Route and Aircraft airport authorization process.</li>
<li>Provide assistance in regression testing and user acceptance testing for implementation of new NOTAM and Flight</li>
<li>Planning application version upgrades</li>
<li>Manage FlightBrief Crew Alert system</li>
<li>Responsible for requesting, maintaining and amending global over flight permits - ensuring they are validated and processed in reliable and timely manner.</li>
<li>Responsible to regularly conduct audits on relevant databases to ensure that quality control is managed</li>
</ul>Authority:
<ul><li>Maintain company proprietary data in the flight planning, NOTAM and Crew Alert systems.</li>
<li>Interpret and validate source data for entry in the NOTAM system and perform quality control in the flight planning system.</li>
<li>Responsible for requesting, maintaining and amending global over flight slot approvals and permission</li>
<li>Co-ordinate on flight operations behalf offline charter operations for maintenance and Air Canada Jetz</li>
</ul>Qualifications <ul><li>Education: University entrance minimum, university or college diploma preferred.</li>
<li>Ability to use MS Word, Excel, electronic mail efficiently.</li>
<li>Depth of skills and expertise required for the position</li>
<li>Strong interpersonal skills, must be a team player</li>
<li>Ability to work under pressure and to prioritize multi-task requests with a sense of urgency</li>
<li>Ability to shift priorities and meet tight deadlines</li>
<li>Flexibility and willingness to work extended hours, on occasion</li>
<li>Excellent communication skills, oral and written</li>
<li>Strong organizational skills, disciplined and self motivated.</li>
<li>Website maintenance a definite asset</li>
<li>Safety Responsibilities: as per the Air Canada Flight Operations Manual (FOM), the Air Canada Flight Dispatch</li>
<li>Standard Operating Procedures Manual (560), the Air Canada Flight Dispatch Training Manual (562), the integrated safety management system, SOC/Dispatch work area recovery and evacuation process, and aircraft accidents and incidents (publication 400).</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Flight Support Specialist
  

What we offer:<ul><li>Base salary and employee bonus scheme  </li><li>Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations </li><li>Relocation package (if applicable) – expense budget, Temporary accommodation, Administration support  </li><li>Life insurance </li><li>AYCM sport pass contracting possibility </li><li>Instant impact, from any level of the organization, exposure to C-suite management </li><li>Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings) </li><li>True international and multi-cultural work environment, passionate, driven and diverse teams </li></ul>SUMMARY:The Regulatory Compliance Manager is responsible for departmental process, policy definition, and integration of company procedures in compliance area. The role ensures that Wizz Air complies and operates in conformity with the outside regulatory and legal requirements, as well as internal policies and bylaws.The role oversights the relations with third party legal bodies especially CAA (Civil Aviation Authorities), CPA’s (Customer Protection Authorities), and Conciliatory Bodies/Arbitration Boards in relation to customer claims as first contact in liaison with Legal Department. RESPONSIBILITIES:<ul><li>Building and maintaining a productive relationship with Authorities</li><li>Ensuring accurate and timely processing official claims of third parties (Courts and Authorities)</li><li>Supervising the daily operation and performance of the Official Claims dedicated Team </li><li>Supervising the daily operation and performance of the Evidence Collection Team</li><li>Oversight of dedicated agent's workload and capacity, allocate work assignments and track work progress in cooperation with Contact Centre Manager and Training and Quality Supervisor</li><li>Ensure legal compliance to authority standards of official claim handling</li><li>Identify new functional opportunities to reduce human interactions in favour of self-service and automation</li><li>Drive change heading towards decreasing the number of human FTE’s in favour of automation</li><li>Provide oversight and manage contracted supplier KPI (Key Performance Indicators) and SLA (Service Level Agreement) performance in relation to official cases handling operations</li><li>Participate in Hungarian Conciliatory Body and Arbitration Board hearings based on demand</li><li>Coordinating consolidation of data needed to secure responses to RFI (Requests for Information) received from Authorities</li><li>Monitor and integrate internal and regulatory requirement to departmental processes</li><li>Maintain and update departmental manuals for relevant area of responsibility</li><li>Building and maintaining good work relationship with dedicated agents of contracted providers </li><li>Provide information and regularly distribute processes, policies, manuals to peer functions and external partners as applicable</li><li>Liaise with Contact Centre Manager to ensure the highest level of integrity towards the customer according to company standards</li><li>Provide input for reports and regularly report on area of responsibility</li><li>Prepare weekly, monthly, quarterly revision of actions for area of responsibility and present on company level</li><li>Identify new functional opportunities that will strengthen customer engagement</li><li>Participate in strategic projects to improve departmental performance and customer satisfaction metrics</li><li>Participate in cross-functional projects</li><li>Deputize peer functions within department when required</li><li>Oversight of invoicing and traffic forecasting (capacity planning for external vendors) procedures in cooperation with Manager Systems &amp; Development and reporting</li><li>Being up-to-date in relevant WIZZ policies and procedures as well as on-going campaigns</li></ul>REQUIREMENTS:<ul><li>University or college degree</li><li>Experience in legal or public affairs field</li><li>Above average written and verbal communication skills</li><li>Fluent English and Hungarian knowledge</li><li>Strong analytical skills</li><li>Strong organizational skills</li><li>Ability to work independently or as a part of a team</li><li>Ability to work under time pressure</li><li>Advanced computer literacy</li><li>Willingness to travel occasionally</li></ul>When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.

Wizz Air

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Cabin Crew at Wizz Air

Customer Experience Regulatory Compliance Manager

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Reporting to the Manager, Corporate Quality Audits, the Manager, Safety Ambassador Program is responsible for ensuring the safety and well-being of the airside operations at Montreal Airport by providing positive re-enforcement through safety presence, implementing prevention plans, risk management strategies, and fostering a strong safety culture critical to ensuring a safe workplace. 
Through promotion of a safe work environment, the Manager will implement strategies to impact positive changes in values and attitudes towards workplace safety to reduce/prevent accidents and injuries. The Manager, Safety Ambassador Program will act as a liaison, facilitate initial accident response and drive change, promoting safety best practices, working with local Management, Airport Authorities and Initial Responders on safety accidents/incidents airside.  
The Managers will support all aspects of Ground Safety at Montreal Airport, and competencies must include but are not limited to the ability to lead and influence culture change, identify, analyze and risk assess hazards, incidents and issues to ensure appropriate corrective measures have been implemented. The incumbent will also oversee the implementation and effectiveness of mitigations and corrective action plans. 
The MSA program implements a data-driven and evidence-based safety enforcement program. The MSA program works in conjunction with the safety compliance, audit and risk teams, to develop preventative, and in future, predictive safety modelling programs. 
Key Accountabilities: 
<ul><li>Act as a change agent by providing proactive leadership and employing constructive coaching moments when safety protocols are not upheld – offering individual guidance or addressing an entire team when systematic issues arise. </li>
<li>Collaborate regularly with station management on comprehensive observations across airside operations and personnel, ensuring adherence to Air Canada’s safety plan and program while maintaining productivity. Engage with employees to address any safety concerns they might have in a diplomatic manner. </li>
<li>Accountable for safety oversight of airside activities, not limited to arrival and departure, baggage, and cargo operations for the purpose of conducting 1:1 safety intervention, document staff interventions and briefings in staff admin. Analyze follow-up actions for trends, and work with station on review and escalation of required administrative actions as necessary. </li>
<li>Responsible for giving direction to the Customer Experience Manager (CEM)/Station Management by providing oversight and guidance regarding investigation best practices. Deliver unwavering safety expertise through planned activity inspections, round-the-clock monitoring, and enforcement of airport operations, guaranteeing compliance with both internal SOPs and external regulations such as Transport Canada, IOSA, ISAGO and AA rules and regulations.  </li>
<li>Manage and direct CEM/Station Management through all layers of the investigation process.  Provide continuity to ensure primary root causes are identified and appropriate mitigation measures are established. </li>
<li>Enforce the Airport Vehicle Operators Program and the Airport Traffic Directives, encompassing educational initiatives, while supporting and providing leadership guidance to all investigations of airside accidents, incidents, and operational discrepancies.  </li>
<li>Monitor and develop response plans to safety data inputs such as Assai, or other AI programs which will be implemented to compliment existing oversight activity. </li>
<li>Responsible for fostering a seamless collaboration with the designated safety point of contact to liaise effectively with internal and external stakeholders. This collaborative effort encompasses Airport Operations, Cargo, Cabins, and ACM, ensuring strict adherence to Transport Canada Regulations, FOD Program, Canadian Aviation Regulations (CARs), and Canadian Aviation Security Regulations (CASRs).  </li>
<li>Champion and actively endorse all safety control initiatives, reinforcing our commitment to fostering a safety operational environment. </li>
<li>Manage and maintain seamless communication channels with Local Fire, Police services, and other safety partners as necessitated by operational imperatives. </li>
<li>Play a primary role in contributing significantly to the development of an analytical dashboard designed to discern emerging data trends. </li>
<li>Engage collaboratively with quality assurance and compliance teams to ensure an additional layer of defence towards safety compliance and provide instrumental guidance to the station in executing effective corrective actions aimed at risk mitigation. </li>
<li>Conduct frequent interviews with front line employees to foster open feedback and communication to influence a non-punitive safety culture.</li>
<li>Skillfully build and execute regular safety sessions throughout the year, including local townhalls, leading an ongoing and open dialogue surrounding prevalent safety trends.  </li>
<li>Present safety feedback to frontline employees and frontline management based on trends and observations. </li>
<li>Ensure safety critical information is conveyed to internal and external service providers as applicable, to operations conducted.   </li>
<li>Lead the organization's established safety culture across all stakeholders at the airport, highlighting its significance and developing a collective commitment to its principles.</li>
<li>Accountable to the VP Airports – North America and the VP Safety to drive positive outcomes for the airside operations of the airport.  </li>
</ul>Qualifications <ul><li>Possess a Bachelor's Degree in Aviation, Policing, Business, Safety related studies, or an equivalent; considerable and pertinent professional experience of equal value will also be considered.  </li>
<li>5 years’ experience working in (airside) airport operations; or 5 years’ experience working in (airside) airline operations in a supervisory or lead hand capacity.   </li>
<li>2 years of working experience in Safety Management Systems; Membership as part of a Safety Committee (IATA council) is considered an asset.    </li>
<li>Knowledge of Health and Safety (COSH or equivalent)   </li>
<li>Familiarity with working in a unionized environment.  </li>
<li>Comprehensive knowledge of safety management systems (SMS) in aviation organizations.  </li>
<li>Sound working knowledge of airside SOPs (Standard Operational Procedures) required.  </li>
<li>Experience with managing safety and/or safety oversight.  </li>
<li>Proficient in employee management.  </li>
<li>Display robust analytical, organizational, and planning abilities, with an aptitude for precision.  </li>
<li>Excel in interpersonal skills.  </li>
<li>Capable of working under pressure and working autonomously under time constraints.  </li>
<li>Possess substantial expertise in Airport Ramp &amp; ITO (In-terminal operations).  </li>
<li>Knowledgeable with the SMM (Pub 100) Risk Management Program.  </li>
<li>Proficient in Pub 400 (Airport Emergency Manual), Pub 5. </li>
<li>Possess training in Safety Compliance, Quality Auditing, and Quality Management (ASQ, CQMgr, CQA, CQE, CQT, IOSA, ISAGO), either internally or externally.  </li>
<li>Exhibit sound decision-making skills.  </li>
<li>Possess comprehension of Federal regulations (TC, COSH, CARS).  </li>
<li>Knowledge in IOSA standards, an asset  </li>
<li>Experience conducting and developing root cause analysis, an asset.   </li>
<li>Knowledgeable in HFACS.  </li>
<li>Understand quality management principles.  </li>
<li>Skilled in accident and incident investigation.  </li>
<li>Proficient in De-Ice/Anti-Icing Operations.  </li>
<li>Able to obtain and retain a Transportation Security Clearance.  </li>
<li>Possess a valid Driver’s license.  </li>
<li>Within 30 days of appointment the ability to acquire an AVOP license with a clean driving record, duration of time with an AVOP will be considered an asset.  </li>
</ul>Knowledge, Skills, and Abilities:   
<ul><li>Knowledgeable in Air Canada Airports Ground Operations – Pub 70, as well as Aircraft Publications, reflecting an adept familiarity with pertinent operational guidelines.  </li>
<li>Demonstrates an in-depth understanding of operations, encompassing Aviation Operations, roles and responsibilities for Air Carriers, government entities, and passengers, with a specific emphasis on airport safety and security.   </li>
<li>Display exceptional attention to detail, ensuring meticulous accuracy in all tasks and responsibilities.  </li>
<li>Exhibit proficiency in utilizing a range of computer applications, including Microsoft Word, PowerPoint, Excel, and similar platforms.  </li>
<li>Ability to clearly communicate both verbally and in written form to various levels of audience internal and external.   </li>
<li>Demonstrate exceptional prioritization skills, maintaining composure and control during instances of multi-incident scenarios, and remaining poised in emergency situations.  </li>
<li>Excel in crafting comprehensive written reports encompassing diverse forms of correspondence, including presentations, characterized by a high level of detail.  </li>
<li>Proficiently interpret legislation, conduct exhaustive inspections, audits, and investigations, and skillfully evaluate findings to identify and report deficiencies.  </li>
<li>Capable of performing in situations that are occasionally ambiguous and making decisions expeditiously.  </li>
<li>Possess a strong aptitude for resolving complex problems and providing sound advice and direction, underscored by proficient conflict resolution skills.  </li>
<li>Display a notable ability to assess, and analyze information, subsequently determining the most appropriate course of action based on the assessed data.  </li>
</ul>Conditions of Employment:
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic Requirements
Bilingual English and French. 
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.


    Manager, Safety Ambassador Program
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada, ranked among the top five most attractive companies to work for in Canada, is seeking a Strategic Contracts &amp; Billing Analyst- Global Travel, based at our Montreal Headquarters. Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE) to support SP. 
This position is responsible for hotel and ground transportation billing, which includes:
<ul><li>Reviewing invoices for accuracy, legitimacy, and compliance to contract terms, company policies; </li>
<li>Identifying discrepancies and working with vendors on resolutions; </li>
<li>Provide guidance/training to internal/external parties on contract adherence &amp; invoice uploads;  </li>
<li>Helping to identify cost savings post rates and contracts expiry; </li>
<li>Generating spend, contract expiry, and other reports for the team;  </li>
<li>Maintaining and supporting the development of new IT tools to ensure data traceability.</li>
</ul>Strong analytical and developmental aptitude, along with a passion for collaboration with hotel properties, hotel chains and ground service providers is needed for success in the role. This opportunity also provides interaction with key internal stakeholders and suppliers across the globe.
The Contracts &amp; Billing Analyst- Global Travel will ensure accurate and timely validation, approval, and reconciliation of invoices prepayment using software tools like SAP ARIBA, Salesforce, and a third-party platform to assist with auditing, reconciliation, and invoice creation. As such, attention to detail and the ability to work independently is a must. 
Responsibilities:
Contract Management 
<ul><li>Independently resolving complex disputes/issues in accordance with contractual agreements and escalating any unresolvable disputes/issues </li>
<li>Ensure all contracts are correctly stored in our database system and 3rd party platforms </li>
<li>Accurately entering rates into our reconciliation system to conduct a thorough audit of invoices </li>
<li>Validation of PCARD charges</li>
</ul>Spend Management  
<ul><li>Create reports and analyses that provide insights into spending trends and opportunities </li>
<li>Define parameters for invoice validation against contract</li>
</ul>Relationship Management
<ul><li>Providing advice and guidance to suppliers and internal stakeholders on training and support of existing and/or new Vendors with billing processes </li>
<li>Work with internal &amp; external stakeholders to further improve reconciliation, processing, and analytics </li>
<li>Monthly validation of crew layovers and transportation to and from airports by working closely with the crew accommodations team and third-party suppliers  </li>
<li>Schedule annual business reviews with Hotel Chains and 3rd party travel partners</li>
</ul>Billing Process &amp; Tools 
<ul><li>Lead and advise on the approval &amp; processing of monthly crew invoices </li>
<li>Identify and implement strategic improvements to billing processes, with a focus on increasing the use of automation </li>
<li>Oversee and ensure the on-time distribution of all authorized payment amounts to vendors </li>
<li>Adherence to billing process SOPs and holding expert knowledge in all Air Canada contractual elements and Air Canada’s billing system </li>
<li>Actively participate in system updates and testing prior to new system releases </li>
<li>Work closely with the SP Managers, Crew accommodation team, third party IT provider to review and resolve new implementations or enhancements </li>
</ul>Act as an ambassador for Strategic Procurement and Air Canada 
<ul><li>Further develop SP’s relationships with internal customers over the course of procurement events </li>
<li>Effectively communicate and promote the successes of SP  </li>
<li>Actively engage in learning Air Canada’s business processes </li>
<li>Continually seek areas for improvement</li>
</ul>Qualifications <ul><li>University degree in a relevant field of study (business administration, accounting, or a related field)</li>
<li>Strong finance, accounting and analytical background is essential</li>
<li>Ability to work independently and as part of a team</li>
<li>Strong knowledge of Excel and Microsoft Suites, knowledge of Salesforce an asset</li>
<li>Excellent communication (verbal and written), analytical, negotiation, and project management skills</li>
<li>Ability to influence without formal authority</li>
<li>Strong organizational skills and work ethic</li>
<li>Ability to multi-task, work under pressure and accommodate changing priorities</li>
<li>High degree of professionalism and discretion is essential</li>
</ul>Conditions of Employment:
<ul><li>Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.


    Contracts & Billing Analyst - Global Travel 
  

Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
At Air Canada, we are passionate about building great digital customer experiences that help our customers travel the world. As we continue to grow the company into a global champion, digital plays a leading role in all aspects of our customer’s journey. As a part of that growth, we are investing in what we build, how we build it, and the culture we build around it.
Air Canada is looking for a Manager, Digital Platform focused on building and leading a team of developers to deliver innovative digital experiences, drive automation, and reduce operating costs. The candidate should be self-driven, highly motivated, innovative, and ready to lead and support our agile development teams. The Manager, Digital Platform will produce scalable, fast, and robust solutions in an innovative atmosphere and provide technical leadership. They will also be responsible for growing the capabilities of the developers and leaders on their team.
Responsibilities
<ul><li>Lead our software development teams.</li>
<li>Develop and implement strategies to attract and maintain a highly skilled and engaged team of software developers.</li>
<li>Work with architects &amp; developers to define system architecture and tactical solutions for product delivery. </li>
<li>Lead all development cycles: manage the entire software development lifecycle, including planning, architecture, and implementation. </li>
<li>Promote technical standards for quality, maintainability, scalability, availability, and security.</li>
<li>Work to improve software development processes continuously.</li>
<li>Innovate, improve, optimize, and identify opportunities for improved software development processes, design decisions, and engineering tools.</li>
<li>Assist in the collection and documentation of requirements and user stories.</li>
<li>Develop scalable, high-performance, and robust Web and Mobile applications. </li>
<li>Package and support deployment of releases.</li>
<li>Define and adhere to mobile standards and best practices.</li>
<li>Analyze and resolve technical application issues.</li>
<li>Implement new features and optimize existing ones to drive maximum performance. </li>
</ul>Qualifications <ul><li>Bachelor's Degree in computer science or equivalent. </li>
<li>5+ years experience in software development experience in building scalable web and mobile applications </li>
<li>2+ years’ experience managing, coaching, and mentoring other developers to grow in their careers. </li>
<li>A leader who can mentor the team - review code, design, allocate resources, and jump into the code as needed. </li>
<li>Experience with modern programming languages and libraries (PHP, JavaScript/JavaScript Frameworks, Node.js, Python, Java, GraphQL). </li>
<li>Real-world experience with mission-critical enterprise REST APIs (either as consumer or producer) </li>
<li>Experience with cross-platform development using PAAS cloud systems. </li>
<li>Experience with Web-related technologies, including HTML5/ React/ Angular/ CSS and JavaScript. </li>
<li>Database / Data Storage experience (SQL / MySQL). </li>
<li>Experience with NoSQL solutions (DynamoDB, MongoDB) </li>
<li>Strong skills and proven experience in full-stack software development, including design, implementation, and testing </li>
<li>Ability to effectively manage complex projects, clearly communicate the status of projects to executive teams and manage and triage many competing demands and priorities. </li>
<li>Excellent analytical capabilities and detail-oriented </li>
<li>Excellent interpersonal communication skills (written and verbal) and ability to work with the business and technical leadership teams </li>
<li>Ability to function effectively in a fast-paced environment. </li>
<li>Result-oriented with a proven track record of delivering successfully within aggressive timelines. </li>
<li>Thorough understanding of the agile software development processes with distributed development teams and proven experience in delivering complex projects on time with high quality. </li>
<li>Knowledge of mobile architecture, trends, and emerging technologies </li>
<li>Knowledge of mobile performance profiling tools and optimization techniques</li>
</ul>Conditions of Employment:
<ul><li>
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
</li>
</ul>Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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